Reliable service and good selection of options for bouquets. Very good value overall.read more

Based in Los Angeles, we used Yelp to look for a local Vancouver florist who would be able to send…read moresame day florals to a birthday girl. Loved the arrangements on their website and decided to order one of their bouquets. So happy they were able to customize our requested color scheme and send it over ( even though it was past the cut-off time for same day delivery ). The recipient was very pleased and sent us this picture. Thank you again!!!

The photo I saw of the bouquet was just beautiful and it lasted way over a week!! It was easy to…read moreorder it got there on time.

"Same day delivery" arrived 2 hours outside of their 12-6pm window. With no notification they…read morewould be drastically late. Arrived without message attached. Terrible customer service and argumentative when requesting 50% of the price back for such unprofessional service. Would not use this company again nor would I recommend to anyone.

I've visited the flowers/wreaths earlier this week (it's been about two weeks since her celebration…read moreof life) at the cemetery. The flowers look amazing, smells nice and everything looks perfectly intact. Sometimes I wonder if some businesses use "less fresh" flowers, not here. Erik and Megan, you will be my flower people as I saw some other folks wreaths look not so great.

I don't buy flowers to my friend or any special occasions for decades. I'm so surprise no review…read moreof Elegance Flowers. I had order sympathy spray of flowers from them lately. The owner (Erik) is very friendly and patient. He showed and suggested me about the appropriate flowers spray and the proper Chinese wordings. My overall experience with ordering and the delivery of the flowers have been amazing.

I love shopping at this florist whenever I'm near Steveston Hwy. They seriously have the freshest…read moreflowers and it lasts much longer than most florists. Also, I can't comment enough on their superb customer service. The owner and her staff are so passionate about running this place. It is always a delight to stop in each time. I come here particularly for the freshest hydrangeas and chrysanthemums.

Awesome selection and service. Plus the girl at the front had an amazing bubble butt.read more

I've been going to this florist for many years now and they never disappoint. They have beautiful…read morebouquets on display but you can also call or email in advance to order something custom. Their flowers are by no means cheap but I think considering the aesthetic arrangement and wrapping - it's well worth the money especially if I want to buy something really nice for friends and family. There's also a really cute pomeranian by the name of cookie that is often around the shop - 10/10 would go just to pet her!

Submitted on behalf of Wendy Davies (Toronto, Ontario):…read more I live in Toronto, Ontario and needed a special flower arrangement for my Richmond, B.C. sister's 50th Wedding Anniversary. Had no prior knowledge of Richmond florists. Chose Touch of Flowers on basis of website & initial tel. conversations. Impressive website not only included standard pics, prices but also listed flowers comprising the arrangement; choice of 3 prices and size (height, width) of each. Staff Betty and Maria, floral designer, were terrific. My arrangement called for Asiatic lilies in full bloom but Maria disclosed that lilies presently in stock were buds. Maria patiently worked with me to find an agreeable substitute for the lilies. Final arrangement was beautiful much to my sister's delight. Delivery on time. I would highly recommend Touch of Flowers. They go the extra mile. W. Davies

I've gotten the bouquets from here on multiple occasions. The owner is always super reliable. I've…read moredone preorders and even same day orders with her. I know nothing about flowers so usually she'll ask me my budget and theme and she takes care of the rest. She finishes off the bouquets with wet tissues and will provide flower food as well.

I came to this store one day out of curiosity! The plants were well taken care of and so beautiful!…read moreIt was extremely eye catching!! Afarin was the sweetest! She and I spoke about plants and our favourite ones! She even pointed out ones that she grew from when they were little! I was so amazed by the selection of plants she had and how many options were on display for me to choose from!! They were just green and lively! My eyes fixed on the Philodendron Birkin and how small it was! "That one!" I say, as I pointed to it! Afarin told me how beautiful this plant was and since I had dreamed of this plant, but never got it I asked more. She was extremely knowledgeable and it was very refreshing to see!! Before I left, she gave me 2 beautiful peonies! They were buds ready to bloom! Before this day, I had never seen a peony in person, so when she was handing it off to me, it was such a touching moment!! Updates on the plants: The peonies bloomed and the birkin is growing happily by my bedside!! Would love to drop by and visit again!

I ordered sympathy flowers for a celebration of life. I live in the US, and found this florist on…read moreline. In the notes on the order I stated the celebration did not begin until 100. They delivered the flowers in the morning and left them outside of the front door. They did not confirm anyone received them. Then when I asked for a picture from the florist I was embarrassed! It looks nothing like I ordered, and costs $177 before delivery or taxes! Do not use this business.

I had an excellent experience recently at this flower store. Not being a regular flower buyer, I…read moreneeded some guidance, and Willie, the store owner I think, stepped in and answered all of my questions. I looked through the books on the counter and selected a bouquet (the prices were all indicated in the book), and provided the information for delivery the following day. The recipient of the bouquet was thrilled, and when I got the opportunity to see the bouquet in person it was much nicer than I had even expected, with extra roses added, and a very nice selection of complementary flowers. Parking was free, directly in front of the business.

10 out of 10. Excellent service! Michael personalised our…read moreflower experience with direct phone and email communication. Beautiful flower arrangements and a boutonniere for an 80th birthday celebration. Good value!

Beautiful arrangements with blooms that last what seems like a lifetime. Their delivery service is…read moreswift and punctual. They have everything from vibrant colours to soft and subtle tones. You can also get some tropical floral that is quite hard to obtain from other locations post Covid. Their prices are on the average side, depending on which arrangements you choose. of course my personal Taste always goes to the more extravagant arrangements, which will cost quite a bit of money in the end, but the quality is truly there.

Excellent, fresh plant stock and great floral designers. Bouquets and arrangements are innovative…read morewith an excellent sense of colour. The service is friendly and efficient with good, quick delivery. Good value for great floral designs.

Beautiful shop and the women were nice, however, they sold me over a dozen roses that they said…read morewould last for 2 weeks and after 3 days they were completely open and wilting. I called and asked if they could do anything to compensate me and no one returned my call. I am disappointed and will not use their services in the future. These flowers were for an important event and I had shared that with them as well.