I had home/auto/umbrella insurance with Farmers for more than thirty years[!]--without a homeowners…read moreclaim--but they cancelled the home policy in Q4/'2023...apparently when they realized the address was in SoCal...So we finally signed up with AAA...until they cancelled our home (still no claims) in January 2026. After a few weeks frustrating search on the internet, I talked to Nick Kazerouni, who clearly knows the market and options, and was willing to work hard to meet our requirements. He is careful, disciplined, responsive, and a nice guy. I think he will be especially valuable if you have some unusual requirements). I recommend him without reservation.

We read all the positive comments online about Nick Kazerouni Insurance Services, so we gave him a…read morecall. Nick was able to find us better coverage at a lower cost on both our auto and homeowner's insurance. Not only that, he was easy to work with, very professional and responsive, usually answering emails or responding to texts and phone messages in less than an hour. We would highly recommend calling Nick for any of your insurance needs.

We decided to end our relationship with Ben Losin of Schulte Insurance after repeatedly struggling…read moreto reach him for assistance with our medical insurance. While he was initially usually attentive, over time it often took several days for calls and emails to be returned, which made navigating our coverage increasingly stressful. I had shared my health issues with Ben so he was aware of my condition, which made timely and clear communication especially important. Despite this, he consistently preferred phone conversations over providing written responses to important insurance questions. We explained that having information in writing was essential for us to reference later, but this request was not accommodated. This left us feeling uncertain and raised concerns about why written communication was avoided. The challenges became even more apparent as my husband's coverage grew more complex. Instead of guiding us directly, Ben encouraged us to contact the insurance company ourselves. Without a full understanding of the intricacies of the plans, this process became frustrating, time-consuming, and stressful, especially since we had engaged an insurance representative specifically to help navigate these issues. We hope our experience can serve as a caution to others so that no one else faces similar difficulties.

Friendly, knowledgeable, helpful - totally great and easy to work with, I love family businesses!…read moreThank you so much!

These guys really make things difficult if you've had an accident. They require a claim loss report…read morethat takes a long time to request. I recommend not wasting your time. Other insurers, like Geico, can pull the information directly from nexislexis. Not sure why aloha west can't do that.

Aloha is super helpful with any questions we had to make sure my mom's house was insured with the…read moreright coverage. Kelly and the team always answer every question with such patience and knowledge and we always feel taken cared of. Thank you to the team!

I have known Marc as a member of the community many years and he has insured our son and daughter…read more We are 2007 fire survivors and were notified a few weeks ago by Encompass that we were being dropped because of wildfire risk factors. As you can imagine, we went into full panic mode and called Marc on a Friday evening. He immediately returned our call and said that our address was eligible for coverage and within a few days, Marc visited our home to gather information and formulate a quote. He was kind, knowledgeable and understanding of our situation and we never felt like he was giving a "hard sell." We were candid and told him we would be seeking quotes from various agents. As a retired small business owner there are two things that are very important to me: integrity and work ethic and Marc possesses these qualities. While the bottom line is important, we also want someone who is accessible and responsive. Marc was extremely patient and we are so happy that we placed our trust in him!!

Agent Marc Nimetz is knowledgeable and responsive. When we have a question or need assistance we…read moreusually hear back within a day. Good old fashioned customer service. Thank you, Marc and staff.

Sebastian Saetre is an absolute blessing. I have gotten in a jam with the insurance company over…read moreautomatic billing twice now. Sebastian promptly took care of it both times. I cannot tell you how valuable it is to have an advocate like Sebastian in your corner. Thank you for coming to my rescue for a second time.

Knowledgeable - professional - sincere. Nov 26 2019 met…read morewith Sebastian to change Medicare Advantage Plan for 2020. Had spoken with him twice before and he impressed me right away. I have been on Medicare Advantage for 10 years and used 4 different providers so I understand how it works. He doesn't try to push you into one plan or another - just explains the differences and the pros and cons. Does a great job. If you want someone to help you with your Medicare decision - I highly recommend Sebastian.

Aloha! Was a great…read morecompany until Scott Purdy retired. Then they were bought by some national company - going downhill ever since... After weeks of back & forth (I kept saying we do not need $600k personal item coverage), one of their agents gave us the wrong coverage on a rental we own in Oceanside. Their mistake cost us an extra $3.5k annually. We finally changed HOInsurance, and then they finally noticed the error and wanted our business. Too bad they were great for 20+ years...

GREAT SERVICE! Recommend this Insurance Agency to All. I do NOT Like the Insurance Industry and…read morewhat it stand for But, being that the Law Requires, HATTER, WILLIAMS & PURDY AGENCY Is Stellar.

Awesome service ! JoAnn took the time to explain my coverage and made sure that I received the…read morecorrect amount of insurance necessary to take care of all my future concerns. Her kindness and people skills are an asset to your company. I have 2 companies policy with her and will refer all of my business professionals to her. It's not just about selling a policy with her, it was about building a professional relationship and that's very impressive.

Awesome Lady to work with JoAnn is always available to assist with questions or concerns, I am…read moregrateful to know her. Professional patient and kind. She knows her stuff. Rebecca C.

WOW! This place is great. Tiffany is the best! She answered all of my questions and was fantastic…read moreto work with. I highly recommend using CJT Insurance services instead of going to the DMV. It's fast and easy. THANK YOU Tiffany for all of your hard work and service!

Quick, easy, and informative. Called in for DMV business, the conversation was under 5 minutes, and…read morethe next day came in and got stuff done. Quick, reasonably priced, and hassle-free. Thank you so much! I HIGHLY recommend this place!

quick and easy. Khan was efficient and detail oriented. She also made ample copies of my paperwork…read morefor me to make sure everything was correct. you're paying for the ease of a quick digital fingerprinting transaction which I can appreciate rather than having to mail everything myself.

Easy to make a reservation online. New location - pay attention! I parked in The Valley behind the…read morebusiness. There is an entryway from front and backside. Staff is friendly and pleasant. You can text the provided number & receive prompt answers.

Sold me a policy that didn't actually cover my business and then sent me an email 3 days later…read moresuggesting I cancel the policy. Doesn't seem very knowledgeable in general.

Nick and his team are so amazing to work with. Nick's response time is very quick, which has been…read morehelpful when we've been dealing with the turbulent insurance market in California. He is very knowledgeable about the insurance industry and has put our mind at ease when having to make decisions. I highly recommend working with Nick!!