Ken has worked hard to assist me and my clients in finding the right insurance for our needs, even…read moreif he has to send us away and tell us that the company we are using is the best at this time.

Ken is a great resource for all of your insurance needs. He is the King of the Workman's Comp…read morearena. But that is just the start of his field of expertise. He has the capability to search carriers to find you the best pricing and coverage. Home and Auto also. I have always believed that variety is the spice of life. Ken presents the best options and solutions because he has access to so much more through the broker channel. He will always give you the best advice on where you are and might go. If all is good he will let you know. Service with Integrity.

This company is very slow to respond. They told me on 9/23 that the insurance company that they…read morecontracted me with won't renew and that my insurance expired on 9/20. Such poor business practice and very unprofessional.

Layne and the team and Your Good Insurance have been great to work with. They have been so helpful…read moreto my family and I during some major life events. They have helped us get through a claim after losing a house, making sure we have the right policy for a new home, made sure the car coverage was everything we needed as we started our new family. They consolodated and bundled up our insurance from other companies which saved us money every month. Thanks for all the help! I highly recommend working with them

Worked with Marc and had a terrible experience. Unprofessional, very poor communication, and I've…read morebeen waiting almost two weeks for a simple change of plan (I moved out of the area and need new coverage). He's also always late on our arranged calls, flaked on one of them altogether. Can't seem to get any of my contact info correct either, keeps emailing my wife all my info and now has the wrong zip code. What a waste of time.

We had a great experience working with Marc Sandknop from SPF Insurance Services. He was patient,…read moreanswered all our questions and provided options for our medical and dental insurance needs. I'm recently retired, but not at the age for Medicare - we feel really good about the choices we made through SPF for our family.

Jay Gray gets a 5star review when it comes to knowing Medicare and helping others at no cost find…read morethe right plan. He's been an expert in Medicare for years - check out his website and reviews. And Im sure many will be happy to hear that when you work with an independent agent like him - they know all about all the plans not just one company. And there's no cost for his help.

Thank you, your help navigating this insurance changes been fabulous again thank youread more

My review is not addressing the whole State Farm Insurance Company. I direct my comments to a…read moreparticular agent, Ryan Waggener of 2710 Locker Ave. Carlsbad California. However, it would be unfortunate if his treatment of customers would be tolerated by a reputable company like State Farm. As a matter of fact, his insulting behavior, the only reason forit me to cancel my insurance policy with State Farm without caring if I had to pay more to another company. Following is what I found unbelievable in treatment of a customer by an insurance agent. The office had recorded my mileage on the car something like 24,000 miles (even now my mileage is less than 10,000) and annual driving mileage as something like 12,000, which in fact it is less than 5,000). When I asked him where he got those numbers from, he said he did know and did not care. And was not happy for me to take the car to his office so he could see the number or even to receive a picture of my odometer. Instead, he asked me to gather a number of documents from places that I have repaired my car (My car was a new Tesla and had never been repaired before). And when I responded that his request was not appropriate, he responded: his direct quote: "I am wasting my time with you" and hung up. I was stunned and extremely angry. Never had seen anybody talking to a customer like that. One can imagine the level of my anger from the fact that even after four months (I waited to see if I could digest such a response) I am still angry and that is why I am writing this review. At the end, the anger is not the only reason I write this review. I believe the company should be informed of this type of behavior. I was a customer for the past 40 years, and this made me to leave State Farm.

Zach Hefner has the best customer service period. His attention to detail was excellent and he…read morereally took time to address my needs. He treated me with top notch respect and wasn't too pushy. I would recommend him to anyone.

After reviewing your website there seems to be conflicting information regarding your location as…read morefollows: Your website states Solana Beach, Ca as your physical location. Yelp directions map to Stevens location in Solana Beach. I have been to the SB office and it has t been your office for quite awhile. On other areas of your website it shows Encinitas, Ca as your location. Do you have a street address or physical location? I am a policy holder and have not received notification regarding a new or additional location. Perhaps with COVID you now work out if your homes. Can you please UPDATE your website to reflect your office location? Appreciate it

UPDATE: Megan has been extremely helpful, while keeping our…read moreagent knowledgeable of our status. Just want to let you know I appreciate you, Megan for keeping everything on track!

I was overwhelmed by the various insurance options out there...but GIBBS insurance agency helped me…read morenavigate through it. I was a walk-in and Isela greeted me with a warm hug. I immediately felt comfortable and at ease. I made an appointment with Steve. He spent a tremendous amount of time and walked me through every step to make sure that my health, home and auto insurance was the best it could ever be!! I'm so grateful to have found them. Go see them you will be so happy you did.

As anyone that follows my reviews knows that it's rare that I give a good one and even rarer a five…read morestar review. After (and still) having Steve handle my companies health insurance for the last few years I'm ready to write a review. As with most people dealing with an insurance company it's a big pain in the rare and our experiences are no exception. After about a year of Steve asking me to allow him to take care of issues that come up with the insurance company and that I should trust him to take care of it. Again after a year of going in circles with Blue Shield I was so discouraged I said OK YOU HANDLE IT! He did, he has and he still is. I'm sleeping better and now when I can't get Blue Shield to process my prescription medications correctly I just send Steve an email and he takes care of it. The best thing about it doesn't cost me or my company anything for him to resolve these issues for us. I'm so impressed with him I've recommended him to others and they all have high praise for him. By the way I can be a big pain in the, well you know where and Bruce handles everything with cool professionalism and resolves problems. So when you get done beating your head against the wall because of your agent or insurance company call Steve.

Aloha! Was a great…read morecompany until Scott Purdy retired. Then they were bought by some national company - going downhill ever since... After weeks of back & forth (I kept saying we do not need $600k personal item coverage), one of their agents gave us the wrong coverage on a rental we own in Oceanside. Their mistake cost us an extra $3.5k annually. We finally changed HOInsurance, and then they finally noticed the error and wanted our business. Too bad they were great for 20+ years...

GREAT SERVICE! Recommend this Insurance Agency to All. I do NOT Like the Insurance Industry and…read morewhat it stand for But, being that the Law Requires, HATTER, WILLIAMS & PURDY AGENCY Is Stellar.