False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Kia is one of the best technicians around he is prompt knowledgeable and prepared with the parts…read moreand lets you know ahead of time the cost before the job is done. He is my go to guy for all of my appliances.

I needed a washer and had some questions about Speed Queen. I got answers, great customer service…read moreand my washer all in the same day!

We called on 3-10-26 to check availability of Speed Queen TR7, DR7, and Stacked SF7, needing to…read morereplace our Whirlpool units quickly, as they had stopped working after one year of use. Steve had them all in stock and arranged for delivery and installation the next morning, 3-11-26! The delivery men were professional and friendly. They removed the old units, installed the new ones, and showed me how to use them. We are highly impressed with A1 Maytag Home Appliance Center, their inventory of high-demand appliances, and their superb customer service. We do not expect to need new washers or dryers for a very long time, but A1 will be our first stop for any other appliance needs in the future.

Blaine has helped us multiple times with our GE refrigerator and is always prompt and thoroughread more

Excellent service and very professional! Would recommend them to everyone with appliances problems.read more

Where is the no star option?!?!?! I ordered a refrigerator on November-12-2022. We had to special…read moreorder it in the black , no finger print model which was going to take till December-4-2022. That's a long time when the freezer in the old fridge has gone out. However we limped through to get the one we really wanted since it had to be special ordered. DELIVERY DAY TODAY .... WE MOVE THE REFRIGERATOR OUT AND GET READY FOR THE NEW ONE!!!!!!!! 12/04/22 fridge shows up..... it's not even the same fridge we were looking at no screen and it's not even black. Absolutely nothing was correct about it. Called Conns they're only resolution was to special order the right one and this time and wait another 3 weeks Come on!!! I'm a loyal customer with them for 10+ years paying off multiple appliances and electronics! Their loyalty isn't reciprocated, their customer support is a joke! I'm writing this review in hopes that someone at a higher level at Conns will contact me and make this right! I'm mind blown they sent a refrigerator that was no where near the same one I picked out. It's baffling!

Bought a floor model fridge. It was delivered 3 hours late at 11pm with the retail settings on it…read more The compressor wouldn't turn on without taking it out of that mode. Reached out to the only person we had contact information for, sales guy Kyle. Kyle acted as if a nonfictional refrigerator was no big deal. We went to the store this morning to have this fixed. Sales managers were extremely helpful and helped us resolve our problem. Let's talk about the delivery. We waited all day for delivery we decided to not let them push it to the next day. We were given the excuse that they had so much to deliver elsewhere. We live 4 miles from the store and had 1 thing. Why do we need to be concerned with them providing better service to other people. The delivery guys damaged the molding around the door. They left dirty finger prints on the door. One of them was banging on the plug to get it in the outlet. The delivery manager who happens to be the dispatcher too was extremely dismissive of our complaints. I will be contacting corporate. __________________ Update: spoke with a customer service rep that contacted me from this review. She was very nice and gave us a satisfactory resolution. Between her and the sales manager. I feel like this has been resolved. I changed my rating to 3 stars because of the response from management and corporate. Kyle and when warehouse still suck. ---------------- Update (again) 2 months go by and the account wasn't set up. Customer service reps calling and saying we're late on payment when we have an agreement that we start paying in December. Can't pay the bill because THERES NO ACCOUNT NUMBER. This is getting annoying

We've used these guys for years. Yes, some of the products have had issues. No, we've never had…read morethem ghost us or anything of the sort; in fact, they are always professional, responsive, and they honor their warranties. Henry has twice delivered to our place and helped me load an asset onto our back porch, as it's the only access door that's wide enough for these appliances. Again, ALWAYS professional, always polite, always honorable. We appreciate the brothers a great deal and will use them as long as they're in business.

These guys have the absolute WORST customer service and rude / condescending responses ever. Check…read moretheir Google reviews ouch. They wanted to purchase my brand spanking new washer and dryer set for $50/ea when they're in store selling for $499/ea and told me before I could even say anything that there's no room for negotiation. Even if I agreed with your price, you have no kind hearted service at all. They take discrepancies and your OPINION way too personal and will sh*t talk you to your face. Don't give them your money it's not worth, even if you found a good "deal" and it comes damaged or has maintenance issues, you're on your on.

I purchased an Insignia Top Glass Load Washing Machine on Saturday May 30, 2026 from The Best Buy…read moreStore located in Humble, Texas, it was delivered on Monday, June 1, at 5:20 pm, but when they arrived with the machine they informed me that it was suppose be a dropped off purchase, however, at the time I purchased the machine I specifically informed the sales clerk that I wanted it installed, but did not state the old machine to be taken away, because it was going to cost me $125 . I paid cash $487.11 I feel this was unfare for me to have to pay to have it installed. Now I just had to pay again to get in installed. I am not Happy With BestBuy's Policy and will not ever again buy any more appliances from that Company

Verizon in bestbuy fraud! Police said it happens a lot here! Employees certainly play a part i…read more Don't use this Best Buy purchasing anything. Sitting here with police because the Verizon manager and employee sold 3 I watches, 1 IPad, and then allowed more to be ordered with a pay pal account. Manager of Verizon is a complete ass and is protecting the employee. Police told me it happens at this location with Verizon a lot. So you would think this Verizon Best Buy shop would be more cautious and protective when people do such a large order. These items they gave to the person. Then ordered 2 more.

Called about a oven that wouldn't stay hot. They came out and changed the electrical board in the…read moreback. That didn't solve the issue. Called back and told them it didn't work and someone was suppose to call back. No call back. Had to call again. Finally someone called ordered a valve. I had to follow up with that after a week of hearing nothing. Finally the valve is changed and the oven still won't stay hot. Now waiting on call backs and no communication I'm without a working oven for over a month. Communication is terrible, issue still not resolved. Text sent, calls made, nothing gets resolved. Tech talked about making it right, well they haven't. I'm not expecting them to. I should have listened to the rest of the reviews.

Very disappointing service and washer still not working, currently leaking everywhere. Came out…read morelast Friday and opened the drain which flooded my laundry room, ordered a pump and waited 5 days to only find out it wasn't the pump, ordered motherboard and waited another day. He replaced quickly and left but when I started laundry the unit leaked everywhere. Finally called another company. No accountability or explanation for lack of professionalism, never use this company.

Sometimes you can find quality clothing for 1-3 bucks. They also have good mattresses and home…read moregoods at good prices.

It is a wholesale liquidation store so the inventory is constantly changing but you never know what…read moreyou will find unless you stop by. I know someone that picked up 10 TV mounts and the only thing wrong with them was the boxes were crushed on one end. I am always on the look out for quality tools and stumbled upon some Fiskars snips. The have multiple locations through Houston and the surrounding areas.

I had a great experience from the minute I entered the store to when the installer left my home…read more The owner is very friendly and showed me different options based on what I wanted to achieve. The young man that installed the parts in my fire place, so that I could use natural gas, was polite, efficient and professional. I highly recommend this place!

Called because our gas logs wouldn't light. Technician came the next day & we're ready for winter…read more On time, courteous & fixed the problem fast

Great location and and the staff was amazing. Provided a great product for a wonderful price…read more Thank you !

Our fridge/freezer was not working right. Repair pricing was ridiculous. We looked at Home D*pot…read moreand Low*s. Then my mom found this place on the web. We drove over and were AMAZED at the great selection and prices. We could have had the fridge delivered the day we bought it! The price we paid was a LEAST half off the big box store pricing, works perfectly, installation was fast! Thanks!