We purchased quality outdoor furniture and got a great deal with the sale the store has going on…read more Michelle was our sales rep and had excellent customer service. Curtis helped check us out and was very friendly. They make a great working team.

My husband and I stopped by Chair King in Humble thinking we were not going to find what we are…read morelooking for. We were pleasantly surprised! Elijah introduced himself and tremendously helped guide us through the process of finding what we wanted and provided pricing as we browsed which saved time and kept us informed. We were able to find an outdoor dining table and chairs that we love! We will 100% come back when we are ready to buy our poolside lounge chairs!! If you go in, ask for Elijah!

I was SO excited when I noticed this overstock store opened up next door to TJ/Home Goods! I have…read morebeen searching for an armchair for my bedroom but I didn't want to spend a fortune & this ended up being EXACTLY what I needed! We stopped in on a Tuesday late morning (after an unsuccessful search next door) & was immediately impressed by their very competitive prices! The most perfect mini sectional was staged just inside the entrance & I decided pretty quickly it was the one for me. They do offer delivery thru a third party, which I opted for. Delivery fee must be paid, in CASH, at delivery. The delivery fee can vary depending on how far & whether it needs to be carried up any stairs. I will update my review after I receive my item.

I wish I had two dining rooms, bigger living spaces and more bedrooms. At Home has so many items…read morethat I want to buy and put inside my house. Wish my house would be at least 3 times as large.

The service is good. The store is clean and organized. I love everything they sell (& their sale…read moreitems!)

Everyone we dealt with was great. We purchased a new fireplace door and we love it. Bill and Jesse…read morewere the installers and they were awesome to work with. They arrived on time and worked efficiently to complete the job quickly. We are very satisfied with the job and highly recommend The Fireplace and Patio Shop.

My fireplace was not staying lit for more than 5 minutes so I called Fireplace and Patio in Conroe…read moreto check it out. They gave me a 2 hour window for arrival and were a bit late but went right to work and diagnosed and fixed the problem. We have an old gas fireplace and to start it the front screen and a trim piece have to be removed. They offered to install a remote starter which they did. Now I can light it without removing the screen and it works like a charm. I'm sorry I don't recall their names but the two guys were very professional and friendly and I highly recommend this company if you need work done on your fireplace.

It has a nice selection of furniture to choose from with small scratch or dent. They don't offer…read moredelivery services so that was a bummer

We love going here. We have been there about 4 times in the last month to get patio furniture and…read morethings for the house. Don;t be afraid to ask if they can reduce the price on the tage - they will do their best to work with you. Monique - great! Eric - Great!

Rick is a true expert on barbecue cookers of all types. I had a problem with my new grill, and he…read morehelped take care of me

Creekstone Outdoor Living designed our entire outdoor kitchen, which included the amazing Twin…read moreEagles WiFi grill & smoker; Tapponyaki flat griddle, refrigerator, trash cabinet, sink & faucet, drawers & door combo, & beautiful hood. All of the above are made of high grade stainless steel. We initially bought just the Twin Eagle grill last year. Then we added the entire outdoor kitchen last week (Aug 2024). Robert from Creekstone came out today and cleaned our Twin Eagle BBQ inside and out. It literally looks brand new again! Mike Spring TX

Where is the no star option?!?!?! I ordered a refrigerator on November-12-2022. We had to special…read moreorder it in the black , no finger print model which was going to take till December-4-2022. That's a long time when the freezer in the old fridge has gone out. However we limped through to get the one we really wanted since it had to be special ordered. DELIVERY DAY TODAY .... WE MOVE THE REFRIGERATOR OUT AND GET READY FOR THE NEW ONE!!!!!!!! 12/04/22 fridge shows up..... it's not even the same fridge we were looking at no screen and it's not even black. Absolutely nothing was correct about it. Called Conns they're only resolution was to special order the right one and this time and wait another 3 weeks Come on!!! I'm a loyal customer with them for 10+ years paying off multiple appliances and electronics! Their loyalty isn't reciprocated, their customer support is a joke! I'm writing this review in hopes that someone at a higher level at Conns will contact me and make this right! I'm mind blown they sent a refrigerator that was no where near the same one I picked out. It's baffling!

Bought a floor model fridge. It was delivered 3 hours late at 11pm with the retail settings on it…read more The compressor wouldn't turn on without taking it out of that mode. Reached out to the only person we had contact information for, sales guy Kyle. Kyle acted as if a nonfictional refrigerator was no big deal. We went to the store this morning to have this fixed. Sales managers were extremely helpful and helped us resolve our problem. Let's talk about the delivery. We waited all day for delivery we decided to not let them push it to the next day. We were given the excuse that they had so much to deliver elsewhere. We live 4 miles from the store and had 1 thing. Why do we need to be concerned with them providing better service to other people. The delivery guys damaged the molding around the door. They left dirty finger prints on the door. One of them was banging on the plug to get it in the outlet. The delivery manager who happens to be the dispatcher too was extremely dismissive of our complaints. I will be contacting corporate. __________________ Update: spoke with a customer service rep that contacted me from this review. She was very nice and gave us a satisfactory resolution. Between her and the sales manager. I feel like this has been resolved. I changed my rating to 3 stars because of the response from management and corporate. Kyle and when warehouse still suck. ---------------- Update (again) 2 months go by and the account wasn't set up. Customer service reps calling and saying we're late on payment when we have an agreement that we start paying in December. Can't pay the bill because THERES NO ACCOUNT NUMBER. This is getting annoying

Normally when I walk in a store and have been in there for 5 minutes with no one greeting me I just…read morewalk out. This time I stayed because an outside bench caught my eye. A lady and a man at the counter still not saying anything to me. I finally said "Excuse me do you know if anyone if any of the workers are around" She said "What do you need?" I inquired about the price of the bench she told me &85 for the used bench. I didn't purchase. I found the exact same item at Academy and I'm waiting on the delivery now for $5 less. I think they need to come down or at least cross reference prices and also they at least need to do light cleaning on the items they are trying to sell.

The store was clean and the employees were friendly. But I wouldn't exactly call it a bargain…read moreoutlet. It felt like the Knick knack and clothes area of Tractor Supply and the prices weren't any better than Walmart. At least not for most things. If you're a bargain shopper and like Ross, Marshall's, etc for home goods, add this to your list, but go in without high expectations.

The furniture selection was overwhelming but there's is a hidden clearance section in the back with…read moredecent prices. The options in store is a small percentage of their overall inventory. I didn't see anything in store that I wanted but I saw quite a few options online I'm considering. The sales lady was very helpful.

I loved the furniture selection, The Salesman was a great help. He walked us through the entire…read moreprocess today. Couldn't have done it without him, Came out with a living room set, dining set and bedroom set for a very great price.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.