We got a different fridge than we told them we wanted at the store. Realized it a bit too late to…read moredo anything about it, but every time home depot shows the original fridge we picked out in a commercial, it leaves a little cut. Make sure you're on your paperwork and TRIPLE CHECK EVERYTHING. Samsung fridges are so similar and we were dealing with so much during move-in. We didn't catch it until almost 6 months later. To add I've learned that Samsung fridges are not the greatest. MAKE SURE YOU CAN REMOVE GLASS FROM SHELVING, etc. TO CLEAN! Samsung seriously dropped the ball on that. Our freezer space is pretty minimal with the double freezers that are the same size, nothing tall can go in them. I would skip the Samsung and probably go LG if I had to do it again and take pictures of whatever you do decide so you can compare at delivery!

Our fridge went out. Spur of the moment. We went to appliances 4 less and bought a super nice…read morefridge for WAY less than "big box store". A month later--new fridge glitched out. NO QUESTIONS ASKED...and we had not registered for "extended warranty" exactly in time....they came out, checked unit and REPLACED--zero hassle and SUPER AWESOME CUSTOMER SERVICE! Would 1Million%recommend! They are awesome and we GREATLY appreciate..in these times...that they were so honest and HELPFUL! Benjamin Boswell

I will never enter another BB&B store again!! Don't expect a…read morefair EXCHANGE if you need to return a gift- You will get screwed!! (NW 63 &May) I've never had this happen anywhere else! No wonder this business is on its way out!

This is the "Big Box Store for Household Goods." This is where I go when I want good can opener or…read morea any other such thing. They have the high end pots and pans and kitchen accoutrements. If you want something for your kitchen THIS IS THE PLACE! It's not the best place ever but it meets a persons needs.

We had a perfect experience here the other day. I'm not sure why the other reviewers seem to have…read morefelt like they received poor customer service, but I felt like every person we encountered was friendly and polite, nothing haughty or rude about any interaction. We were there on an overcast Friday, so they weren't busy. Every employee was masked, said hello, asked if we needed help, and then left us alone when we explained we were just kicking tires. While there are certainly some high end things, we were pleasantly surprised by the prices on some things, like lighting. We found many fixtures that we liked that were in our price range. I'm not sure what more I could ask for in visiting a showroom. I got lots of ideas, as well as an idea of what I can and cannot afford. I left with several catalogues. I was never pressured at all, nor was I made to feel like I was in the way for not being a serious customer, rolling in with dimensions and timelines. I can't wait until I'm far enough along in my project to show up with my binder and my checkbook!

When we remodeled our bathrooms in 2019 our GC took us to Ferguson to choose our fixtures. That…read moreexperience was fantastic, we were shown only items that fit within our budget and when we needed to compromise on some items due to cost we weren't made to feel like we weren't worth their time. Fast forward go 2023, our faucets developed some flow issues and the plumber we hired to repair them caused more issues than they fixed. I decided to deal with the problem myself and went back to Ferguson to ask for help. Not only did the parts department take the time to find the schematic for my faucet (which is being retired by the manufacturer I learned) but when they couldn't find anyone who had the part in stock they took me to the Business Manager who took my info and said she'd look into it. Due to her help I'm now getting new faucets covered under warranty and she did ALL the work to help me! I don't know if/when we will do another remodel, but our fixtures will come from Ferguson for sure!

Westlake hardware is one of my favorite stores to pick up a bag of Hickory wood from my traditional…read morewood smoker and for my Traeger I buy hickory and pecan pellets. The shelves are well stocked with grilling barbecuing supplies. Although I just stay in the grilling section, my hubby likes power tools, and building supplies. Helpful, friendly customer service.

Whenever I have been into this store, service people have been helpful and friendly. They have a…read moregreat selection of healthy outdoor plants, and I appreciate the convenience of their firewood. I recently purchased a battery-operated lawnmower and weed-eater. I am an older female who hasn't mowed a lawn in decades. I was absolutely clueless and told the store manager as such when I called to share that a battery was missing in the order. He personally delivered the battery and then taught me how to use the tools safely, as well as how/when/why to charge the batteries (yes, it matters). I am so utterly grateful for his kindness that I don't know what to say. These tools would have been useless to me without these lessons. I'll be going back.

This place is amazing. We came on a Friday morning and it was not busy at all. Everyone was helpful…read moreand friendly, and I probably would have sat down with a consultant if I didn't already have a pretty good idea of what I want. There are so many incredible options to choose from. We are remodeling a house right now, including floor tile, shower tile, luxury vinyl flooring throughout, as well as backsplashes. I'm also redoing two small powder baths in over-the-top fun tile, so it was fun to see the things I've been planning up close. There are still a few higher end tiles I can't get here, but they're mural tiles from a specialty collection, so I didn't really expect to see those in person. They have DIY-classes, helpful staff who can answer questions, and something for every taste and price range. I highly recommend checking this place out if you're even thinking of doing any kind of remodel. It's honestly just fun to go poke around.

Great selection and service. They have a great selection of tile for any project in your house.read more

I am refreshing a review from about three weeks ago when they would not honor the price that was…read moreunderneath the product if it was an item that was misplaced that would be one thing, but they were stocked by that price. That's not my fault they should've honored the price. They did not do that. Proceeded to argue with me over it. I do not recommend this place to any one. There are other stores that you can go to such as Lowe's or Home Depot but what the price as it is is the price you don't find things stocked under the wrong price.

Friendly and helpful staff. Easy to find items. Great selection of hardware and good prices tooread more

No employee is ever around. No one ever asks if you need help. The last half dozen times I've been…read morein the store I have to walk up front to find a worker. They never can answer my question and rarely know where something is. I wish they would hire someone who knew about plumbing.

When I don't want to go to the big box stores I go here. They usually have what I want and it is…read moreclose by.

Harbor freight tools is an excellent place to shop, the prices are extremely reasonable, the folks…read moreare helpful and knowledgeable, the ambiance is excellent, if your looking for value tools of all kinds shop here, I've bought the post hole digger and its no toy, actually safer to use with two people as it's a handful to operate by yourself, you can also buy extensions to bore deeper holes, I come here quite often to buy things that aren't name brand but are comparable, give them the opportunity to serve you, once you've shopped here, you will be back !

I like harbor freight ;you can get all the same tools that you get in every other store ;with out…read morethe price gouging ....that you would get in all the other stores! With the same tools just without the special names that gives them a reason to market up 300%! They have a great return policy