Made an appointment weeks ago, was given a window of time, waited THREE hours. No courtesy call. Nada! What's wrong with businesses these days?? If I make a commitment to arrive at an establishment a certain time, I make every effort to arrive promptly and if I'm delayed for whatever reason, I make a courtesy call to inform the other party. EXTREMELY DISAPPOINTED THAT I WASTED THREE HOURS JUST SITTING HERE WAITING. Can't believe this company was rated five stars on Angie. Really???? read more

I've had extremely poor experiences with Pacific lawn and sprinklers. What a rip off. I've been using them for winterization and fixing leaks - both at the rotor heads and in the lines itself. I continue finding myself fixing my own leaks and my heads year after a year for what they did not "detect" Regardless of how old systems are - if you're a new homebuyer like me inheriting a previous system - if leaks appear in the same spots over and over again there is an issue. If MASSIVE leaks go unaddressed - I'm talking about at the main water junction area - there is an issue. I've uncovered heads I didn't know were there, I've uncovered massive leaks that were significantly affecting water pressure - all that have been overlooked from technicians year after year. I've had leaks and rotor heads fixed, and a month later come winterization, they detect and recommend upon opening, fixing leaks in those same areas! I just spent 7 hours this weekend addressing 5 main line leaks, and 5 rotor head leaks and replacement. Since I started doing my own repairs, my sprinkler system has never been better. Water pressure at its best. Watering coverage at its best. If I had the time, I would open up my own business and do the job at half the price for people with 100% satisfaction. I would crush their business. What a scam - another overpriced service repair company. Wish I could help the rest of you who are experiencing the same. read more

I needed old sprinkler heads that were no longer working replaced. Technicians are very knowledgeable, professional and polite. I find the pricing to be reasonable, and I have been a satisfied customer since the mid 1990s. read more

Terrible company. They came to change the valves underneath the deck. The tech did not fully replace the valve until I started watching them and asking questions. They were only going to change the handles. They charged me close to $700 for 30 minutes worth of work. The valves sell at Home Depot for $14.99. Once he completed that he inspected the sprinkler heads repaired/replaced one of them and added it to the bill at the end without my knowledge. The same valve started to leak a few days later and when I called them they charged me another $200. I called the company for a resolution and asked to speak to a supervisor. I was told a supervisor would call me back in 24-48 hours 2 weeks later we have no response. I will file a complaint with the BBB and escalate this matter in court. read more

Solid job with winterizing, and they sat around and answered my questions about the system (down to the little adjustments I could do myself). Not only quick, but helpful in understanding my system. Look forward to working together! read more

Honest service Pleasant service personnel On time, everything good No complaints Highly recommend read more

PLS installed a high quality sprinkler system. They performed their work in a few hours. I use less water because of their system and save money. The system is connected to the internet with an app that leaves me in control of the sprinkler from wherever I am. read more

Angel came to blow out my sprinklers for the winter. He explained clearly everything that he was going to do. He was a true gentleman and I highly recommend Pacific Lawn Sprinklers. read more

Update: Company called me after reading this review and rectified situation. Now back to being a happy customer. Thank you! Don't stand behind warranty. Very disappointed- 1 yr old backflow preventer not even covered stating it broke because of frost. How would I know I am not the professional. They've scheduled my winterization late. Will not use them again unfortunately. Will find another lawn sprinkler company that will stand behind their work read more

knowledgeablknowledgeable, punctual and professional behavior

Luis did a fantastic job! He came to our home to assess our sprinkler system and determined that we had a damaged PVB that created a continuous leak upon turning on the sprinkler system. He was timely for the appointment and took all of the necessary health precautions given the current circumstances. Once Luis was done with his repair, he then tested each of the zones to our sprinkler system to ensure that each zone functioned properly Thank you again for your service! read more

I called pacific last year after a failed lawn restoration. I worked with A tech named Hugo who provided me with multiple options for a sprinkler system. And when it came to install day he was early, quick, clean, and explained everything to perfectly. Pacific had to come back to move some heads around after I moved the fence line and to close the system for the winter. Scheduling online is quick and easy. I will def call Pacific back this year for a service contract, and request Hugo! read more

Have used your service for 3 yrs and during the winterization 4 hose breaks were created. The guy tried to tell me they were there but the sprinklers worked before he got there. He also unplugged the zones were the breaks were read more

Good service and on time. I am very satisfied with their service, easy to reschedule and very professional and polite technician will be on site on schedule and their charge is very reasonable. read more

Please do not make or schedule any appointment with this firm. They do not show up as per their scheduled appointment. Nobody would even call you back, if they will not be keeping their appointment. So, don't do any business with them and stay away. I'll not be hiring them in the future, will also inform all my contacts to do the same. read more

Just had my sprinkler system installed by Pacific Lawn Sprinklers. This company is amazing and professional. They completed my system on a half acre of property, digging underneath driveways, walkways and artificial turf in one day! I even added extra sprinkler heads the day of installation and they still completed the project. They also came back the next day to recheck the entire system and teach me how to use it. They were amazing from start to finish. I would highly recommend using this company. They were phenominal and their pricing was great! What a professional job! read more

They are always responsive,they kept the appointment,having reminded us many times prior. They have done our landscape lighting and winterization of our sprinkler system.We are happy with their work. read more

Had my sprinkler system installed almost 3 years ago and the company comes out twice a year for shut down and turn on. Install was seamless. Always great customer service, from the phone reps to the service techs. Strongly recommend. My one gripe is there shutdown and turn on fees seem a bit high and have gone up recently. I do think they should be a bit lower But I've grown quite fond of the company and the fees are not deal breaking for me just yet. read more

After my installer retired, I switched to Pacific Lawn. Will never switch again. Their service is thorough, inexpensive, and they have always been on time. The technician explains everything he does and why. Totally professional. read more