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Pacific Northwest Retina

3.5 (2 reviews)
Closed • Closed
Updated 2 months ago

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Michael L Gilbert, MD - Dr. Gilbert performing VISX surgery

Michael L Gilbert, MD

2.3(39 reviews)
0.8 mi

I have been told by Gilbert that I needed YAG, so I did. Since this Yag surgery didn't get good…read moreresult for my eye. Now I have floating bodies for several months which causes hindrance on my reading and reading on computer and also cause blurriness. It was much better before of this laser treatment.

Everything needs to improve. First, the dr needs to clear off his arrogance and eat some humble…read morepie. In addition to that, that office administration/ system has ti be better organized. They are never clear about all the details in the process. You never receive any written paperwork probably si if a situation does not come thru as told, there is no way to prove it. I felt they mislead you so you make assumptions on your part and again are unaware of actual treatment. They are like a car salesman running you thru to arrange surgery appts fast with vague data about your insurance coverage which is not accurate. It's impossible to contact them to change appointment dates. Some staff you deal with, like scheduling, don't have a phone extension or email. Most dr offices today, big or dnalk, have online portals to provide reports of your visits, what you need to do to prepare first your visut; you can leaves ?s and messages and billing is there as well. Why don't they havevthe $ to spendcon this? No, they claim all this cgarity work they fi just so they can write that off of their taxes worn they don't provide a decent service fur paying clients. I am livid abd recommend going to another dr.

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Michael L Gilbert, MD
Michael L Gilbert, MD - The NW Vision Institute staff

The NW Vision Institute staff

Michael L Gilbert, MD - Dr. Gilbert, rated one of Seattle's best doctors

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Dr. Gilbert, rated one of Seattle's best doctors

Pacific Northwest Retina - retinaspecialists - Updated June 2026

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