I'm so happy I was referred to Joy Tours & Travel Services by my cousin! Tina helped me plan and…read morebook a birthday trip to Paris, and she was absolutely wonderful to work with. She was super quick to respond, provided so many helpful details and recommendations, and really listened to what I was looking for. I gave her my budget and told her where I wanted to go, and she took care of the rest and made it happen! Everything felt so much easier having someone knowledgeable guiding me through the process. I'm so glad my cousin introduced me to Tina and Joy Tours. I would definitely recommend them to anyone planning a trip, especially if you want great service, quick responses, and someone who genuinely cares about making your trip special!

Bought airline tickets from them…read more For my return day I advanced noticed them few times and asked them to cancel or adjust my return day and to my surprise got no reply from them on time and had to also contact airline directly and per airline's policy travel agency has to take care of that refund and adjustments Also airline acknowledged that my request been registered in advance Due to this situation created by this company Had no other choice but to buy my return ticket from other travel booking company Overall bad business practice and they still never issued my refund that is due to me

We just came back from the Bahamas and I wanted to leave some feedback because this trip truly…read moreexceeded all our expectations. Thank you so much to Tatev for organizing such an amazing vacation for our family. The ocean was unbelievably clear, we honestly never wanted to leave the water. The weather was absolutely perfect, and the Grand Hyatt was luxury on another level. The restaurants were delicious, the food overall was amazing, and the service everywhere was outstanding. Everyone was so kind, welcoming, and had such great humor, which made the experience even more special. Thank you again for everything. We truly had the best time and can't wait to plan another trip with Top Travel

Thank you Ruzan Jan…read more I will never forget that I called you 3 o'clock in the morning from Armenia last year 2025 to discuss the emergency health issue came up for my husband and it was less than 48 hours of our departure from Armenia and you picked up the phone at 3 o'clock A.M and solve our problem with the Airline and we did not had any problem to leave Armenia after a week from our actual date of departure . We are traveling every year and you are giving us a fantastic service. Thanks to you for your hard working. Adick Parsanian

Thank you to Lianna.Our Cancun trip was perfect . thank you for your best servic.Start from your…read moreSVH office to Cancun and back was organized and best servic.

Liana is incredible! I feel so blessed to have her as my travel agent! We had trouble with our air…read moreline, delayed travel, missing luggage with Air France! She has supported us gracefully! I would highly recommend her and her service! She takes her time to provide the best service with a graceful professional energy

Mary on the support team was extremely helpful. She provided excellent customer service. She was…read morepatient and an absolute asset to the company.

Last-Min Flight Cancellation Solved My flight got canceled…read moreat midnight, and I was STUCK at the airport. BWJ 24hr assistance line rescheduled my flight and got it situated with the airline. We flew out that same night. I'm very happy I booked my trip with BWJ.

Everything was wonderful from start to finish, top to bottom. I waited too long to get my passport…read morerenewed, so here I was with my tickets, but the timing sweet spot had passed. Jasmine got me right in to complete my application and a couple hours later I was with an official in Burbank to complete the expedited process. A week later, my passport is in my hands. Just the most pleasant, efficient, professional service, I'd recommend Atlas a million times over!

Jasmin was incredibly helpful and knowledgeable she walked me thru my options and turn around was…read moreas she promised! I would highly recommend this to anyone who like me waited too long to renew or needs their passport expedited.

Thank you so much ines jan, She is the best and #1 in…read moreglendale She got the best tour for me

All the negative reviews are on point. I wish I read them before I booked my trip. Very…read moreunprofessional staff and owner. If you have an issue good luck taking care of it yourself as they don't care and they already got the money. Save your time and book elsewhere. This travel agency doesn't know the concept of customer service and what they are in the business for. If I'm going to do all the leg work for you, what are you getting paid for?

Will never use this tour again. Cheapest restaurant and…read morehotels. After signing up for the tour hidden fees come up, you have to pay additional fees to be part of the tour otherwise you can't take part of tour activities.

One of beat tour i have been very knowledgeable, well planned…read more Defiantly recommend & planning to travel again next year

Our recent trip to Italy that was organized by Must Go Travel was absolutely amazing from start to…read morefinish. Syuzi went above and beyond to make sure every detail was perfect, from flights, hotels, transfers, and even taxi services. All 5 hotels that were booked were in perfect locations and hotel amneties were amazing. We chose the bed and breakfast packages, and that was one of the greatest choices made. Syuzi even sent us recommendations on tours and advised us a few websites to book the tours in advance from LA. BTW we used Must Go Travel services a few times before and NEVER were disappointed. I highly recommend to utilize their expertise if you want to have a headache free travel. Lilit

Used must go travel this summer for our trip to Italy. It was a bit of a complicated trip, flying…read moreto one city and flying out of another, plus checkin in and out of 4 different hotels and cities. They recommended the best hotels right in the heart of everything. She also sent me many restaurants and activity recommendations. Extremely happy with this trip, the rooms she booked were all amazing.

Our trip to Japan was amazing. From start to end every detail was considered, well organized and…read morepunctual. The selected hotels were very clean with excellent service. The tours were well chosen and the information given was interesting. Melanya, who accompanied the group was very professional, patient and did her best to accommodate each and every request. I highly recommend MS TRAVEL AND TOURS for future adventures. Especially the very beautiful tour to Japan.

Suzy has always set up or vacations since 2016. Our…read moreAnniversary Vacation to Akumal, Mexico was great with all the upgrades that the resort gave us. She is the best setting everything up! Thanx for putting us on the Yelp cover!

Manias Passport and Visa truly saved me. I was in a last-minute situation with my passport and…read morehonestly didn't think it was going to work out -- but Armand went above and beyond to help me get everything situated in time. He was incredibly responsive, knowledgeable, calm under pressure, and genuinely cared about making sure I was taken care of. The whole team was professional and efficient, but Armand in particular was a huge help -- I couldn't have done this without him. If you're stressed, short on time, or just want experts you can actually trust, I can't recommend Manias Passport and Visa enough. Lifesavers. Thank you again

Awesome service, professional demeanor of the person who assisted me…read more Took great photo! Offered some passport processing tips.