Bought airline tickets from them For my return day I advanced noticed them few times and asked them to cancel or adjust my return day and to my surprise got no reply from them on time and had to also contact airline directly and per airline's policy travel agency has to take care of that refund and adjustments Also airline acknowledged that my request been registered in advance Due to this situation created by this company Had no other choice but to buy my return ticket from other travel booking company Overall bad business practice and they still never issued my refund that is due to me read more

I have been using Joy Tours for probably ten years now. I can't recommend their agency enough. I have booked multiple trips with them to Cancun, Punta Cana, Italy, Switzerland, Vienna, Germany and Armenia. Their staff is knowledgeable and give their honest opinion on cities I am interested in visiting! Their prices are more than fair and can compete with any online agency. Don't believe me? Call and find out for yourself! read more

Exceptional service and value! I have been booking with Joy Tours & Travel Services ages already Jack is excellent with communication and prompt with replies to emails & questions. I'm really happy overall with the service, packaging and would definitely recommend them as well. Love you guys and very excited for my Norway trip read more

Joy Tours is undoubtedly the best travel agency I have ever dealt with! They organized both of my trips to Miami, Florida, and I can't stress enough how content I am with their services! Quality, cost-effectiveness, and ultimate professionalism! I was personally assisted by Zara Tadevosyan who was a true expert of her job. I am planning to become their most devoted customer! Find some of my Miami trip photos below‍. read more

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Tina jan, Thank you again and again. Our trip to Italy all 6 locations and 5*hotels & tours was well planned and Amazing Your name has become the new norm in my family as many of us have been booking by using your services and it is being multiplied as summer days are approaching. Please pass these notes to your management, as great assets like you are not easy to find in today's workforce. Your experience and your honest feedback has made our trip carefree and full of beautiful surprises from hotel in Santa Marguerita to the tours of Tuscany, Bellagio , Lake Como, Portofino and more. Sorrento was breathtaking and every suggestion was well thought through. As for the train tickets our last minute request, despite of it all you came to an immediate rescue. Thank you again and looking forward to our next trip planning with you. Best Regards, Toros & Ani, Jim & Zabel read more

I've had Jack as my travel agent since 2016 and I won't work with anyone else. He has integrity and I always feel like he takes good care of me. On this last trip my boyfriend and I were trying to come back home early due to a sour breakup and Jack was ready to help/assist on a whim. Thank you Jack for always being so accommodating. read more

Joy Tours & Travel Services - Breathless in Cabo (booked with Jack) - Travel Services Near Me - Glendale, California

The staff at Joy Tours are all amazing! They all have went beyond measures to meet our needs. Jack helped us book the most luxury trips all around the world, from Europe to Asia, US, Bahamas & Mexico. Thank you! Hoping to work with you many more years to come. read more

We have been clients since they first opened. Highly recommend them. Knowledgeable, attentive, and welcoming. Jack has booked all our vacations since 2018. Very happy with them! read more

I was referred to Jack by a family member and was NOT disappointed. He booked hotels at the center of every city I travelled to in Italy- so everything we needed was within walking distance. Jack accommodated our flights, hotels, and train rides for us. Being that I was traveling with my (female) cousin, we felt very safe in all of areas he got us hotels in. He was very organized and emailed us a PDF with all the necessary information prior to our trip and any information we needed, we quickly responded. I will definitely be going back to him for all of my traveling needs! Thank you Jack!! read more

Ok, so I'm not the type that usually uses travel agencies. I used to think it was meant for those who weren't good at planning and want specific itineraries laid out for them - i.e. a tour service. Boy was I wrong! A friend of mine used them for her honeymoon and couldn't stop raving about how they had their flights/hotels booked to hop from city to city in Greece, at a great price, with top notch hotels and sight recommendations, and weren't forced to do any sort of tours! They can obviously do that for you, I just prefer to have a loose itinerary and discover things at my own pace. So on to my personal experience... I used them for 2 recent trips in the past couple months and I highly recommend Jack and Zara! The most recent was a 4 day snow trip to Mammoth for a group of 12. They really went above and beyond. I couldn't find anything decent or large enough when looking online and they gave me multiple options so fast. I booked right then and there for my group and also added on lift tickets and snow gear rentals with them. Top notch customer service. They get unbelievably good deals frequently too, like round trip flights to Paris for under $500, so I'm keeping my eye out for the next one. read more

Joy Tours & Travel Services - View from our balcony in Mammoth. - Travel Services Near Me - Glendale, California

Love going to Joy Tours and Travel Services! Jack and Zara are amazing! Very professional and have the best personality.They plan an amazing vacation every time! Prices are great! I recommend everyone to go by them. THANK YOU VERY MUCH! read more

Where do I begin? We love working with Joy travel, everyone is amazing, we have had the honor to book a few vacations with Zara and Jack, they never hesitate to answer any questions, they are always ready to respond, via phone, IG or email. We recently did a Europe trip with them and loved every single second of it. I have referred many family and friends to them and everyone is amazed by their customer service. Thanks guys for everything that you do for your customers. read more

Thank you Tina for helping us book our trip to London and Paris! It was an amazing trip and both hotels were amazing and in the perfect locations! read more

Joy Tours travel agent Tina is the best! They work with you on your traveling plans and find the best flights and hotels to stay. Tina helped me to have a great vacation to Ireland with no worries. All of the hotels were clean, close, safe and with friendly staff. She always got back to me quickly for any questions and concerns. They suggested flights with Air Canada which was great. There were some delays because of current events but no cancellations. I will recommend Joy Tours & Travel Services to everyone wanting to travel. They will be my 'go to' for all travel plans in the future. Thank you! read more

This travel agency is the best I have known for the last 7 years! They are overly nice and super helpful! Very organized and supportive at their maximum. Always a pleasure doing business with them! read more

First and foremost, I'd like to thank Jack for helping me plan my best friend's bachelorette trip in Cancun, Mexico. He helped me find the best resort based on her style. We stayed at Breathless Riviera, Cancun. The service was amazing! I have never booked a vacation through a travel agency, but I'm so happy I did. Jack made everything so easy for me. Each girl was able to pay him individually and gave us plenty of time to save for the trip and make payments directly to him. Jack was patient, understanding, and very helpful with the planning. I highly recommend anyone who is planning a big trip to do it with Jack. I look forward to contacting you again soon to plan my bachelorette trip and honeymoon with you. Thanks again! We had an amazing time in Cancun! read more

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Zara from Joy is PHENOMENAL!!! She was the best travel agent we've ever had! She booked our entire trip to London, Belgium, and Paris. She allowed us to make such wonderful memories and see the beautiful cities we went to. We had the best trip ever made easy by Joy Tours & Travel. Thank you so much! I'm looking forward to our next trip with you! read more

I can't begin to tell you how satisfied I am with this travel agency. Jack is so helpful, he gives you the best deal within minutes. Second time booking my vacation with him and I will be back. Ever since I've came across Joy Tours and Travel Services I keep recommending to others. Their prices are unbeatable. read more

Worst experience ever. They have very bad customer service and used our card to buy stuff which is card fraud. They wrote down our daughters birthdate wrong and it took a long time to fix it. The employees on the phone yelled at me when i tried to explain what was going on. It took so long to plan a trip. I even payed more than i needed to get the trip. do not trust the good reviews. read more

This review is way overdue!! I can't explain how much i love this agency. Jack is very very helpful and will go out of his way to make his clients happy. I have already booked two trips with this company in less than a year and both times i have been very satisfied. All the hotels he picks are only the best and he makes sure that they are in a great location. The girl that answers the phone is always very nice. I have recommended Joy Tours and Travel to many of my friends and family and will continue to do so. Thankyou so much Jack and staff. Keep up the great work. read more

Joy Tours and Travel is the best agency so far I have worked with. I accidentally found their page on instagram and couldn't be more happier. We have booked 2 trips with them to Mexico Cancun and trust me they had the best deals ever. Me and my husband like to do some research before purchasing tickets, they're #1 with their deals. I always follow them on IG for any upcoming specials. They provided exceptional customer service. We have worked with Jack and Tina they are awesome always willing to help and to answer all the questions. Thank you read more

Jack and Zara was very helpful when i bought my tickets to go to Armenia. Also, any time i message them with questions about their specials they answer me right away. It's a pleasure to work with them. read more

After going to a few different travel agencies and not being taken care of the way I was promised, I finally came across a travel agency that really showed interested in what I wanted. Jack was the one who was helping us and was extremely punctual. He would follow up with me at the exact time he had promised he would. I would recommend everyone to Jack from Joy tours and travel for all your traveling needs. read more

It's been a LONG time since I've worked with a travel agency. It was a very pleasant surprise coming across Joy Tours. Jack is a true professional. He was not only knowledgeable, but offered great suggestions. Yelpers got it right again! I HIGHLY recommend Jack to anyone! read more

I cannot rave enough about my experience with Joy Tours & Travel agency and their part in making our honeymoon the trip of a lifetime! From the very preliminary planning all the way through our time in Aruba, our agent Jack was prompt in responding, professional, attentive to details, helpful and committed to designing a trip that would be exactly what we wanted. Throughout the planning, I was amazed at how easy it was to work with our travel agent and how perfectly organized the travel plan was but I was completely floored that every detail of this trip went off without a hitch. Every plan made was perfectly thought out and customized! I would recommend this travel agency to anyone Thank you so much for Jack! =) read more

Alright, Im very picky when it comes to traveling. Usually it takes forever to plan the perfect trip. But I was very pleased and surprised with the services of this agency! First of all the person I spoke with on the phone, Jack, was very helpful in finding exactly what I wanted. I had a lot of specifications and I thought it would cost me a fortune but he was very patient with me and found the perfect trip for me and my family. Besides that I checked other travel agencies and deals and no one could beat the deal that this agency gave me by a long shot! I seriouslyq feel like I struck gold. They took the stress out of traveling for me by so much, especially when I have to do those last minute spontaneous trips :) read more

I don't usually write reviews but I had to for this Travel Agent. I can't thank them enough for helping me with my last minute cancellation on my trip without having any extra costs!!! They saved me a fortune! No other Travel Agency has done that for me! read more

There isn't enough words I can say about how amazing both Hakop (Jack) and Zara are at Joy Tour and Travel. They have been catering to all our travel needs for the past 3 years and they never let us down. Sometimes all it takes is a quick call or text to Jack with what we want and he will find the perfect deal for us within minutes for an unbeatable price. Whether it's just buying a flight ticket or a full itinerary planned out with hotel and activities, they will work with what you want and make sure you are happy. Jack always makes the best recommendations!! I highly recommend this Travel Agency for all your travel needs! read more

Wow, wow, wow... Where do I begin?! If anyone is looking to travel don't look further, go straight to JOY, save time and money. I got quotes from 5 different agencies and theirs was the best. Besides giving me a good deal they were accommodating and very approachable. It's a one shop for everything you are looking for! Thanks JOY read more

My wife and I tried booking a last minute flight to Europe and were thinking of going through Costco Travel. Luckily we stumbled across Joy Tours and our agent Tina was great. She arranged our flight plans so that we would save money and she knew the ins and outs of what places we should visit. She was very helpful with setting us up in the right hotels so that we could be close to the main tourist spots. Going with Joy Tours instead of Costco travel saved us almost $1,000. Our appointment with Tina was quick yet efficient and we knew we did not have to worry about any transportation issues. I would recommend Joy Tours to anyone looking to book their next trip. read more

After speaking with a few agencies, my friend recommended Joy Travel for my winter family vacation to Hawaii. Hakop and Sara arranged everything I wanted, recommended a great hotel, convenient flights, TSA Pre Check, and transportation to and from airport for a very affordable price. It was actually $450 cheaper than the other travel agencies and $200 cheaper than Expedia. Thank you guys for an amazing package, I highly recommend their services. read more

I use this agency all the time. Always speak to Jack everything is always on time and in order. Thanks guys.

Amazing service. Very thorough and professional staff. Detail oriented and patient, even with pickiest of people. I had a lot of questions and they were all answered accordingly. I am beyond pleased to purchase my family trip from Joy Travel and highly recommend using their services to everyone. Prices are affordable and you get exactly what you wanted + more. Jack is the best travel agent and it was a pleasure to have gotten my trip of memories through him. read more

If I could give them a negative stars, I would. Due to COVID we had to cancelled our trip to Aruba. Tina from Joy travel told us we couldn't get a refund but we would have a credit for a future trip. In May 2021 we booked a trip for September. Tina sent us an itinerary and I told her over the phone to book it. Now mind you, THEY HAVE THE MONEY. I was getting ready, buying bathing suits and sunblock and looking forward to laying out in the sun. My daughter wanted to check our seats the week before our trip only to realize that the confirmation number was invalid. After calls back-and-forth we found out that Tina canceled the trip without notifying us and wrote in the email "Because you did not make any payments." Again, THEY HAD OUR CREDIT. THEY HAD OUR MONEY. Now, we understand mistakes happen. What bothered me most is the fact that Tina and Zara (the owner) Are making nothing but excuses. We understand or credit is still there, but when it comes down to is, we weren't able to go on vacation and none of them apologize for the mistake. At this point, talking to them is like talking to a wall. Nothing is going through. I just wanted to warn everyone else before they look at the other five star reviews And think they can't go wrong with this agency. I would not recommend them AT ALL. read more

Very professional agency. They have excellent specials that could beat all the others. Recently purchased 7 tickets to Armenia from them. Tina was very helpful and professional. I would recommend them . Follow them on Instagram or Facebook to be the first to know all the specials they have read more

Joy travel made my vacation journey so seamless. I was curious what exotic places there were to visit and wasn't quite sure where I wanted to go. Joy did an outstanding job of providing options, as well as resources to decide on where I wanted to go. From there, they helped me book my travel itinerary based on places I wanted to go visit. Couldn't have done it without them. Thanks Joy team!! read more

Joy travel is seriously one of the best company's I have worked with. They were very helpful and very quick to respond to all of my questions. I have been a customer for already 3 years with them. Zara and Hakop have helped me and my family to book our travel within minutes. You really have a peace of mind when dealing with them and are in good hands as they were able to send me everything I need electronically which saved me so much time! Thanks again guys! Keep up the great work! read more

Let me start with saying wow, wow, what a great customer experience I had. Great company and very knowledgeable employees. I spoke to Tina for buying my tickets she was very nice and kind understood my needs. I had to call her a few times and she still was nice and patient with me. The process was very quick and easy. I would recommend everyone contact Tina for all their travel needs. Thank you very much read more

What a great experience we had booking through Joy Travel! Jack was incredible on giving us options and going above and beyond to accommodate us. He's a wealth of knowledge on travel destinations. Thank you, Jack!! read more

I saw all the amazing reviews for Joy Travel on yelp, and decided to give them a try. I emailed to get a quote, and it was surprisingly cheaper (and less stressful) than booking everything on my own. Jack asked great questions to get an idea of our needs, budget, and interests. He was professional, courteous, and extremely patient. Jack was so easy to work with, and we actually planned the entire trip via email! It was so easy to do, especially because I have a hectic schedule, and I am usually not available. Jack was accommodating to all of our requests and was able to answer all of my questions quickly and efficiently. We emailed back and forth for a couple weeks and he was able to accommodate all of our needs and organize our itinerary. I would definitely recommend this travel agency to everyone! read more