I recently had my 2nd baby here and wow, absolutely loved the care of all the nurses and midwives…read more Pediatrician is amazing as well, definitely recommend this Kaiser for maternity and all your other needs!

I cannot say enough wonderful things about Michele Caban at Kaiser Permanente Baldwin Park…read more My daughter recently suffered a dislocated patella and needed an MRI as soon as possible. As any parent can imagine, it was a stressful and urgent situation. Michele truly went above and beyond to help us during that time. She took it upon herself to search for the earliest available appointment and worked hard to find the closest and most convenient option for us. She didn't just do her job, she showed genuine care, urgency, and compassion. What stood out the most was how kind, patient, and reassuring she was throughout the entire process. Michele has such a warm and positive demeanor, it immediately put us at ease during a very difficult moment. It's rare to come across someone who combines efficiency with such a high level of empathy. Kaiser is incredibly lucky to have Michele on their team. She is the kind of person who makes a lasting impression and truly represents what exceptional patient care should look like. I sincerely hope her dedication and kindness are recognized, she absolutely deserves it. Thank you Michele for making a stressful situation so much easier for our family. We are so grateful for you !

best staff. so caring. so culturally aware and sensitive…read more medical staff, mental health staff, vision, dental, and the front desk; they're all excellent. even the pharmacists are super nice. ...and they don't treat the homeless like shit. case workers are very dedicated and will advocate for you. they're also really good at referring you to specialists. four and three quarter stars; only bec there's always room for improvement. but as far as i'm concerned, this place has been a shining example of "BEST PRACTICES" in community clinic care.

The patient care from the Quest employees are horrible. They offer no customer service what so…read moreever, their unprofessional, their unethical. They're talking, on the phone or pretending doing something. The wait is ridiculous they do not respect appointment times. This quest employees make East Vally Community Health Center look bad

This hospital was a nightmare. My husband checked in to have tests done for DVT. They did an…read moreX-ray of his chest because he was also having difficulty breathing. He had a slight case of pneumonia and they started him on IV antibiotics. The woman who came in to draw blood was well into her senior years with a pronounced tremor. The result was that she couldn't hit a vein and stabbed around in his arm for several minutes. Supposedly, they called in a cardiologist because they were concerned about his heart rate. The cardiologist NEVER actually saw my husband. On Saturday, our primary care doctor, who had visited my husband each day, said he could go home. 3 hours later, the nurses were still busy bickering back and forth about who would actually work that day. We had asked several times how his discharge was going, but they waited 3 hours to tell us that this imaginary cardiologist had to come by and sign off on his discharge too. We then told them that cardiologist was NEVER hired as my husband's cardiologist, that my husband already has a cardiologist, and that this new one lied about actually seeing the patient. I actually had to threaten to call the police to have my husband released. Then the nurse shredded my husband's arm while removing the IV. In the pictures, it's the one that looks like raw hamburger. The other picture is his other arm where the earlier nurse bruised it so badly stabbing for a vein. For 2 entire days, another patient down the hall was screaming in pain. In my opinion, this hospital is a scam to rake in Medicare money. I wouldn't trust them to put a bandaid on a paper cut. Follow-up: The doctor left orders for them to call in a prescription for an antibiotic to our pharmacy. They said they had done it. They lied. We called the pharmacy the next day and they hadn't received anything. We called the hospital and they said "Call your doctor." We've been getting run in circles by them for another hour the day after he was discharged. If you value your life and wellness. Stay away from this place!

Had shoulder surgery there. Staff was great, very attentive…read more Would definitely go back if I need more surgery.

I want to recognize Joshua, one of the security officers at Garfield Hospital, for his exceptional…read morekindness and compassion. My mom and I were having a very difficult day, and from the moment Joshua greeted us, he made us feel safe, welcomed, and cared for. He kindly guided us to the front of the ER, and when it was time to leave, he personally helped my mom in her wheelchair all the way to our car. It wasn't just what he did...it was the genuine care and compassion he showed while doing it. His kindness, patience, and willingness to help lifted a heaviness I was carrying that day and reminded me how much simple acts of compassion can mean. Joshua went above and beyond his role, and his professionalism and empathy made a lasting impression on us. Garfield Hospital is fortunate to have someone like him representing the hospital. Thank you, Joshua, for treating us with such kindness and respect.

You can feel someone's energy the moment the person opens his/her mouth…read more We were here to visit our mom on May 28th, 2025 in the CCU Unit. The day shift nurse, Asian, possibly Vietnamese, had one of the most unwelcoming voices I've ever heard- almost like a "Don't bother me or I'll F-U up attitude." If you don't love what you do, find something that you love. It's NOT always about the money!!

This place is amazing!! I tore my ACL in February and Gigi and all of the staff have been the best…read moreand most supportive in my post surgery recovery. They make coming to PT fun and Gigi is so sweet and knowledgeable. (Extra points because they will even play my favorite music to help me get through the sessions!) I feel very grateful to be in such great hands! Highly recommend (:

From the owner: As the premier provider of outpatient rehabilitation, we offer: Physical therapy, Occupational…read moretherapy, Speech therapy, Cardiac therapy, Pulmonary therapy, Rehabilitation therapy Our team of licensed professionals are trained in a full range of therapy services and use state-of-the-art equipment and facilities to ensure that each patient receives personal, individualized therapy.

Wednesday 7/8/2026…read moreDepartment: Gastrointestinal Dr. Lin. 10/10 I have been going to Dr. Lin for sometime. This was our first time meeting in person. Top notch Dr. and staff. If you are looking for an empathetic, caring, patient Gastro Dr. Than Dr. Lin is the doctor for you. He will spend as much time as needed with you. I thank Dr. Lin for taking excellent care of me. Thank you Dr. Lin & Registered Nurse Kim.

My first visit to this facility and I was very impressed. I took my wife in for an eye procedure…read more The check-in process went quickly. The waiting time for the doctor was less than 10 minutes, and once she was taken into the exam room and then into the laser room, everything was completed in about 15 minutes. Clean, well-furnished lobbies, waiting areas, and offices. They have a café called "refresh" and a small pharmacy in the lobby. Great views of the lake and mountains to the north. Parking garage is convenient to the lobby of the main facility. It is a very nice facility, and I would recommend it if you needed their services.

We have been waiting in parking lot as directed. They told us 20-30 min wait. Here we are 1hr 45…read moremin later. Still waiting for my daughter to checked. What kind of urgent care is this???? Worse place ever! Poor communication, staff walks by and act as if they don't see you so you won't ask them. Was calling out to a nurse and she just kept walking on . Please don't come here!! In an update 07/30/2021, i would like to say that Altamed reached out to us and gave us all the necessary steps to report the issue or to speak to a supervisor or Altamed representative. They are the first to ever respond to a review. That definitely shows they are working on their patient service issues. Urgent issues need urgent service and waiting to hours in your vehicle with your daughter in pain to be seen is not urgent care service. I hope they resolve these issues for the sake of future patients. Thank you for reaching out to us. Updated star review as well .

the filling did not last on my tooth so I switched dentistry now I'm getting a crown put onto a…read morecrac toot...ive noticed the difference between the procedur and seen all steps took that could have had faults maybe could have been something simple also I chose this business since I lived next door I thought I would just walk over idk why I'm still very upset over this so I thought I should put this review you check it out though thank you

The quality of food, The Service,…read moreAlways friendly, The Price's And they Love us Veteran's I feel at home..

World class cancer center. So many services for patients families. It is super impressive in all…read moreregards.

I am not happy with the treatment I got from this office. Seems like always new girls running…read morearound. Act very unprofessional. I stopped by to check why my prescription at Wal-Mart had not been approved to be filled. The young girl that helped me, was just interested in treating me like a bad child that had done something wrong, talking down to me. Said I was due for a physical and that I hadn't been there in over a year. I told her that if that was the problem all they had to do was call me and tell me and I would go in and do what I needed. She wanted to give me an appointment and I told her that would not work, so I asked for 2 weeks down the road. Then I asked if then my prescription would be approve. Again she got all snotty and said, NO, I tried giving you an earlier appointment and you didn't want it. I told her I don't really like to make a lot of in office visits because my co-pay is $65 each time. By then I had had enough of her talking down to me. Then I get a text message saying that their system had a glitch and all I need is to get blood work, to go by and pick up the referral, and that my refill was sent approved. NO APOLOGY at all for her actions, of the treatment I got. I don't have time to go back and forth because they don't do their work right. This is no way of treating people, ALL crappy!!! Dr Lee himself is very nice and attentive, but if this is what they hire then it's poor service......:(

Got to say, providers & receptionist are more knowledgeable & on top of things than when I had…read moreHealthnet. However, this place claims walk-ins are welcome but will close long before said closing time. This was why I'd rather have an appt. I had to drive back 3x from Monterey Park just for a simple TB test & found their gates locked. The receptionist said they've a 2-hr lunch break & stop having providers & walk-ins at 3:30pm. Must be nice! I came around 2:30pm & they were still closed. The most weird hours I've ever experienced & am slowly developing trust issues with doctor's office & might as well test positive for everything if I can even get a test. I'd have let it slide if I didn't need it for work. Since I switched from Healthnet to LA Care, Dr. Terry Lee has been my primary doc. When they switched from the Francisquito location to Ramona, they failed to notify me when I set the appt & didn't offer an apology. In these cases, it's better to pay the big bucks & get your tests done than dealing with these experiences. Doctors offices are supposed to be open at reasonable hours & something you can count on. It's a nah for me, fam.