Mary was awesome! Very helpful and knowledgeable notary. On the day I went she was there from 5-8…read moreso great for someone who works during the day. There will be another notary so they will probably have more availability. State law, according to what Mary told me, to have a document notarized it is $15. I will visit them again for any copying, shipping, or printing services because they are right near I work.

I ship things a lot for my business and Mary and her crew provide Excellent service everytime I go…read morein. They even helped me create and print a gorgeous banner for an event. I would definitely recommend Ship It Express

Always Great Service…read more I regularly pick up my packages from this UPS Store, and the experience is always fast and hassle-free. The staff is friendly, professional, and quick to grab my items, even when the store is busy. My packages are always handled with care, and I appreciate how organized and efficient they are. If you need a dependable location for your pickups, this UPS Store is definitely one I'd recommend!!!

Worst customer service. There was two ladies there they have the worst attitude. Both wear…read moreglasses. It was upsetting trying to just get something mailed out and watching how the treated ppl trying to mail things out. So rude Rude rude rude. One treated me like I was stupid for not filling out the information right. If you don't like your job leave. -10stars

Horrible customer service. In the past, I've only dropped off packages in the bin to be shipped but…read morehad no interactions. The other day, I walked in to get something faxed. I walk up to counter and the lady that is there counting cash, looks at me, sighs and groans and walks to the back room. Whatever. I see 2 employees helping one person and another one doing something else. All three see me, but no acknowledgement. After about 5 minutes of waiting, one of them says to me, Oh do you want me to fax that, like it's some sort of inconvenience. Of course I do. I don't know what machine to use. To the owner, please properly train you employees in proper customer service etiquette.

Great service. And fair. They actually did the unexpected and refunded an error. I used them for…read morelegal ( court) papers.

Went in without an appointment to update my drivers license. Took under 10 minutes! Everyone was…read moresuper nice. What a great experience.

Horrible experience every time I go into this location. Staff are always rude except for the older…read moregentleman who I always see doing passport appointments. Long lines and short staffed. I had a passport appointment at a scheduled time 2:15. I walk in 15 min earlier. I check in and start filling everything out. I was missing the ss#, I ask my husband to go home and get it. Mind you we live 5 min away. We get called to the front at 2:20 and I let them know my situation. The Asian lady who helped us and is always rude with customers immediately said, "no we cannot help you" I let her know my husband is on his way back and right away she said, "no we cannot help you reschedule." Ok yes I know forgetting my son's social is my fault. I get there 15 min earlier, you don't help me, call me 5 min after my scheduled appt and then say you can't help me because according to your supervisor 'you should've been halfway done with the application already.' How is that my fault?! Awful customer service.

They always are helpful. Sometimes the item you ship is…read moredelicate or odd sized- think about insurance, confirmations, and ground or air shipping- it makes the process go faster. ALL my packages and insured/ certified letters have always arrived on time OR early. Sometimes the line is long- I plan my visit early in the morning - if possible. I really like the tracking and notifications features. I wish they would say when it's INSIDE another big store , like Walmart!

Excellent service and packing advice. The shipping charges are huge for boxes though.read more

I would like to provide detailed feedback regarding a recent experience at PostalAnnex, as what…read moreshould have been a simple drop-off turned into nearly two weeks of confusion, rerouting, and unnecessary frustration. On the same day, I brought in two items: 1. A return package intended for the merchant recipient 2. Another package intended for Amazon Both items were dropped off, scanned, and accepted at PostalAnnex. However, both were mishandled: * The return package meant for the merchant recipient was incorrectly delivered to Amazon. * The package intended for Amazon was somehow delivered back to my home instead of to Amazon. These were two separate items, dropped off at the same time, and both ended up at completely wrong destinations, something that should never happen. What made the situation significantly worse was the complete lack of support from PostalAnnex once the issue surfaced. When I contacted Sanjay, I was not offered any assistance, investigation, or sense of accountability. Instead, he immediately distanced himself from the situation and sent me the following message: "The drop off service is offered as a courtesy to our customer. The packages are handed off to the respective carriers. Please file a claim online at usps.com. We do not insure the drop off package's contents or value. The receipt itself has the terms and conditions." -- Sanjay This response was dismissive, particularly considering that both items were scanned and accepted at PostalAnnex, a step customers trust precisely because it is supposed to ensure accuracy and responsibility. When I spoke with USPS, I was told the matter needed to be addressed by PostalAnnex, since that is where the items were physically processed. Yet PostalAnnex declined to assist in any way, leaving me stuck between two parties, each redirecting me to the other, with no ownership taken by the location that actually handled the drop-off. The only support I received throughout this ordeal was from the customer service representative at the merchant recipient, who had no obligation to help but still guided me through the situation and helped ensure a resolution. What should have been a quick, routine drop-off turned into a lengthy, stressful, and avoidable two-week ordeal. I want to highlight one important caution for other customers: PostalAnnex's receipt contains terms and conditions stating they do not insure or take responsibility for drop-off items. Most customers likely overlook this, but based on my experience, it is something everyone should read and understand before trusting this location with packages that matter. I genuinely hope PostalAnnex takes this feedback seriously and improves accountability, training, and overall support, especially when errors clearly originate at the drop-off point.

This is the worst place you can use to send your items anywhere! They are not trust worthy. I…read moremailed a box with them and was sent back to me twice. I would have to go every day so they can return my money which was $215 and they said they were not going to refund me. The owner told me to get out of his store and to shut up! They are not professional at all. Please stay away from this place and go to the UPS next to TJ Maxx they are very professional there and nice people.

I've never had to setup notary services on my own before, the only time I've used these services is…read morewhen I bought my home. Annisa returned my call quickly and made the process of setting up an appointment extremely easy. Annisa provided assistance during a very complicated situation and provided support and empathy. Overall she's very professional and would definitely use her services again. As a bonus she's also a real estate agent for anyone in the market for one.

Quick on her response, very professional , I will definitely will be using her service in the futureread more

Gentleman running this business is so helpful. Congratulations Sir. Give them your business.read more

Great at making quick bookings and when schedule changes due to clients being flexible to changeread more

Found this storage location and it seemed like a really good option. When we first were assigned a…read moreunit, it was not cleaned out and there was oil on the ground from a vehicle. We needed to change units since we were going to store furniture and boxes in ours and didn't want the oil seeping into our stuff. Initially the offer seems really good--one month free and then $179/month for an 8x25' unit. Then, 2 days shy of our SECOND month, they raised the rent to $214, a 20% INCREASE! Wow. That's outrageous! So don't be fooled by the "one month free!" because you'll pay for it. We won't be staying long and I hope you consider other storage options unless you want your monthly rate to be increased regularly. Very disappointing.

In early 2024 I stored some of my household belongings in here because I was moving states and…read moreneeded some place to store some of them. That I was unable to take, and I was asked to leave a $40 deposit in case of any damage to the unit....now when I went back to retrieve my things with the help from my sister and a family friend. The things that bugged me was that when I left to go and run a quick errand why they stayed there to finish taking things out. The employee asked them if I was exiting. They said yes but what bugged me was that the employee didn't check in with ME. The person who was renting the unit! Now fast forward to when I got back and and I'm taking in my things out my sister called her friend to help put something's that didn't fit into her car. When I used my code it didn't let them in. When I went into the office and asked I was met with the rudest employee. She gave me attitude and could not get my name right. I don't know if it was the way I was dressed (I had a black long sleep and blue jeans) but for some reason she felt entitled be rude and stuck up. To which I returned her attitude back at her. Now when she had figured out that I was in fact the person renting the storage space her attitude changed. And had used her code to let the car in. Finally after fitting everything into the cars and as I left to go get the deposit they made me pay. They claimed to "we never have taken deposits." When I vividly remember one of the managers (I believe her name was Pamela) asking for a deposit for any possible damages to the unit. Now seeing as I had no receipt to prove the deposit. And not wanting to be there already tired of their incompetence I left

Every year we need to recertify our business and we have Lemus Mobile owner comes out out…read more Next week we are going to have a will signing and she's gonna come out again to help us. Very personable and professional highly recommended

Kulia was great to work with and glad she is local. Being a mobile notary made it very confident…read morefor us to complete the notarized documents same day. Thank you for your help Kulia.