This place is great! Terrific service, has ALL services, and supports local artisans. I'll…read moredefinitely go back and highly recommend.

If you're searching for a notary in Roanoke, go here! Grant operates an efficient and convenient…read moreservice. He also has a very eclectic shop featuring local artists' works.

I went to this UPS store to ship a package to my stepbrother which contained the flag from his…read morefather's grave the mman at the UPS store punched in the wrong address when I brought it to their attention they said it was too late to do anything about it. They would not send a request for the driver to go back and pick it up. They would do nothing to help me. They are worthless human beings. This was a veterans flag.

I went onto the UPS Store #2942 in Roanoke today between 2 doctors appointments, to get a power of…read moreattorney notarized. I drove an hour from Martinsville. I was at fault because my license is expired. I am in and have been in treatment for cancer for the last 6 months, so I have not been able to drive or renew my license. The notary refused which I understand. Her rudeness I cannot understand. When I came in she was "outside" I was told. As soon as she came in the store, she started saying loudly, you have to bring your own witnesses. I had a friend who drove me, and I had asked another lady to witness and she agreed. The notary started loudly trying to talk the lady out of witnessing for me. At this point she had not even asked for my ID. I'm not sure if she just did not want to do the job or I had interrupted her outside break, but she was very rude! I won't be returning to that store.

I've been a loyal customer of Staples since its first Staples store opened in the Brighton section…read moreof Boston, Massachusetts in 1986. Today when I visited this Staples I was heartbroken to find the store in disarray. Even though their prices were reasonable, the shopping experience was not. While some merchandise was neatly organized, others were not. Aisles were blocked with half-unpacked crates, making shopping impossible. There were no sales associates on the floor to assist customers. The employee in the Copy and Print Center was working while holding a dog on a leash and was unable to answer basic questions regarding service. The floor in some areas was dirty and unkempt. The store appeared to be going a transition with Party City, but the current state of the retail space is unacceptable. I asked to talk with the manager, and he was called but never showed up. Because I have trusted Staples for nearly four decades, I feel it is important to bring this up in my review. Not only to forewarn customers about what they can expect here, but hoping that management in Staples' Corporate Office, in Framingham, Massachusetts, reads this review and takes immediate action to address, with the local management, the maintenance and staff professionalism at this location, and rectify this situation. I've been a loyal customer for years, and I hope all this can be resolved so I can keep shopping here and truly recommend this store to other future customers.

Purchased a laptop online delivered to the store. A few hours later I got an email saying the…read moreordered was cancelled and needed additional details. I called Customer Service and they told me it was cancelled due to my billing address and the shipping address being different. I confirmed yes because it's being shipped to YOUR OWN store. The lady told me the order was cancelled in error and I'd have to re-order it online again, which means the item wouldn't be delivered in the original time frame. On top of all of that I was informed it would take up to 7 days to get my money back. Never again. What a joke.

I was struggling with the logistics of moving my daughter across country. One way drop off charges,…read moreelevated fuel costs, not to mention driving a box truck 2000+ miles, had me dreading the drive and suffering sticker shock. After some discussion about truck rentals Rick suggested that I pass on some of the heavy lifting to his crew. In the end they had locally picked up, packaged, and shipped my daughters belongings to a sister store near her new home. The receiving store warehoused the shipment and then delivered and unloaded into her new apartment on the date required. When we arrived the bed was set up, the furniture in place, boxes left in appropriate rooms ready to be unpacked, and shipping trash hauled away! Triple AAA service on both ends. Thanks to Rick and his crew for 1st class service at a reasonable price.

Handle with Care Packaging Store of Roanoke did an incredible job packaging and shipping a piece of…read moreantique pottery for me. They retrieved the item from an antique store in Roanoke, securely packaged and double-boxed it, and shipped it for delivery. This fragile and heavy 170-year-old stoneware jug was perfectly packed and arrived quickly and safely. They used very high-quality boxes and materials, did an excellent job securing the item, and did a great job marking the box fragile (with stickers all over the box). The quality of their work is excellent, and I recommend them highly.

Employees were very short and snappy. Two of them behind the counter were laughing while the one…read morewho rang us up was being extremely rude in speech and demeanor. Would not answer our questions about where one of our packages we had shipped here was. When we struggled to lift a package they did not offer to help and simply watched us. Said they did not have our package, and we went in the car only to realize that they did have our package. We went back in and she blamed it on us, saying we said our name too quickly. DO NOT GO HERE. Worst UPS I have ever been to. Woman who "helped" us was named Corey.

Unfortunatley the worker would not agree to wear her mask because of asthma. This is NOT based on…read morereal science, but foolish preference. See the recent position statement of the American College of Chest Physicians

The customer service at this store is consistently below par (that's putting it nicely). The lines…read moretake forever when you have returns or need help with a question about products. The staff are never helpful when you end up getting to them with a question. When we were just there this afternoon, the lady working the printing area shoo'ed us away when we had a question about the stock of the office chairs and she was just sitting there. As we were waiting in line to ask another person, she began screaming and yelling at these maintenance guys who were trying to work on displays in front of everyone. She was calling someone and continued to yell at them. It was at least 5 minutes of putting them down and we ended up leaving with nothing that we came them for.

Was once east for returns js not a nightmare. They put me in one line only to find out the line…read moreends somewhere else so now I have to go behind all those people in the correct spot. To to checkout. Don't go to the printing center anymore. Maybe they do it at other parts of the day or other days but it is not happening today. Too confusing for people who can't go here and there and stand in endless lines where they don't exist. Very bad staples do better

Went to ship a box to California and was so happy with this location. The staff was so friendly…read moreand went above and beyond to not only help me pack the box but to also make sure it was safe and sent in the most economical manner. I can't say enough good things about this place. 10/10

Saturday service hours are WRONG!! CLOSES at 12 noon and not 1pm!!…read more Just a heads up if like me and drove to get there at 1208 to closed doors. 17Jan2026

I dropped off tools and luggage to be shipped to a job in New Mexico on Saturday at 11:30am for…read moredelivery on Monday. I was charged over $400. The shipment stayed in the store untill Monday. Here it is Wednesday and I'm still waiting for my delivery. FedEx not doing their job on Saturday, caused my delivery to be stuck in Memphis, Tennessee by weather for two extra days. This is not the first time I've had this issue with this location. Considering that shipping is their main service, these guys are absolutely horrible at their jobs.

This FedEx Office is conveniently located at the Towers Shopping Center on 2239 Colonial Ave SW,…read moreRoanoke, Virginia. This modern looking renovated strip mall has a large parking lot with plenty of parking spaces right in front of the entrance to this store. Services include providing office and packaging supplies, plus a variety of services such as: shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, and FedEx Express, among others. The employees there are very friendly, knowledgeable, and extremely efficient. They also offer Self Serve printing and copying. Their Hours of Operation are also very convenient. You can see what they are in one of my photographs accompanying this review. Many companies use FedEx when providing a postage paid return label to be able to return a product back with tracking number, to keep track of when they are delivered and refund credited to their account. I have used this service successfully many times. Recently I upgraded my cellphone from a Samsung Galaxy S23 Ultra to a Samsung Galaxy S25 Ultra, which I purchased unlocked from the Samsung website store. They included a FedEx postage paid label for me to return my old cellphone to receive a credit on the purchase of my new phone. So after packaging it at home in the box where my new one was mailed in, I affixed the label and came here to drop it off and get a receipt with the tracking number. The FedEx company has a reputation of being very efficient and of handling packages with care. So it's a company one can trust and provides peace of mind in shipping items such as these. Whether for personal or small business services and products, I highly recommend this store for their variety of quality products and services, and for their excellence in customer service.

First time using this company for a move from Roanoke, VA to Tampa, FL. Cost was close to $8k…read moregiven it was only 1- 26 ft truck with no furniture and mostly odds and ends with lots of storage totes. Types of items matter with pricing I learned. Everything was very smooth and the logistics & price were very good for the quality & convenience of service. A crew of 3 loaded the truck, & with our house having 3 levels I was glad the movers were young and strong guys. On the receiving end they had 2 movers to unload, but it was much easier in Florida with a 1 level home. All in all they were professional & efficient. Any time I move in the future I'll be using Varsity.

Had two different households to move into a new home, after the first morning, I called the office…read moreto request the same moving team for the next house. Chris and the rest of the crew were amazing, constant motion, no breaks, worked as a team. I really was dreading the move, they changed my mind! I don't know where they find their people, especially nowadays... I highly recommend Varsity.