I dropped off tools and luggage to be shipped to a job in New Mexico on Saturday at 11:30am for…read moredelivery on Monday. I was charged over $400. The shipment stayed in the store untill Monday. Here it is Wednesday and I'm still waiting for my delivery. FedEx not doing their job on Saturday, caused my delivery to be stuck in Memphis, Tennessee by weather for two extra days. This is not the first time I've had this issue with this location. Considering that shipping is their main service, these guys are absolutely horrible at their jobs.

This FedEx Office is conveniently located at the Towers Shopping Center on 2239 Colonial Ave SW,…read moreRoanoke, Virginia. This modern looking renovated strip mall has a large parking lot with plenty of parking spaces right in front of the entrance to this store. Services include providing office and packaging supplies, plus a variety of services such as: shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, and FedEx Express, among others. The employees there are very friendly, knowledgeable, and extremely efficient. They also offer Self Serve printing and copying. Their Hours of Operation are also very convenient. You can see what they are in one of my photographs accompanying this review. Many companies use FedEx when providing a postage paid return label to be able to return a product back with tracking number, to keep track of when they are delivered and refund credited to their account. I have used this service successfully many times. Recently I upgraded my cellphone from a Samsung Galaxy S23 Ultra to a Samsung Galaxy S25 Ultra, which I purchased unlocked from the Samsung website store. They included a FedEx postage paid label for me to return my old cellphone to receive a credit on the purchase of my new phone. So after packaging it at home in the box where my new one was mailed in, I affixed the label and came here to drop it off and get a receipt with the tracking number. The FedEx company has a reputation of being very efficient and of handling packages with care. So it's a company one can trust and provides peace of mind in shipping items such as these. Whether for personal or small business services and products, I highly recommend this store for their variety of quality products and services, and for their excellence in customer service.

This place is great! Terrific service, has ALL services, and supports local artisans. I'll…read moredefinitely go back and highly recommend.

If you're searching for a notary in Roanoke, go here! Grant operates an efficient and convenient…read moreservice. He also has a very eclectic shop featuring local artists' works.

Always do a wonderful job with cleaning garments and repairing zippers! Staff is very friendly.read more

I am very picky about dry cleaning and I went through two other shops before I found this wonderful…read moreplace! I drive ~25 minutes each way but it's worth it because they do such a great job! (Also I can shop at the Towers mall which is right across the street...) Heather and the crew there are super nice people and seem very conscientious, and I have never had an issue with the quality of the work. Plus they have a drive-thru so you don't even have to get out of your car. AND, you get text alerts when your clothes are ready! :c) If you are fed up with other cleaners like I was, then give this place a shot--maybe you will love them, too!

I've been a loyal customer of Staples since its first Staples store opened in the Brighton section…read moreof Boston, Massachusetts in 1986. Today when I visited this Staples I was heartbroken to find the store in disarray. Even though their prices were reasonable, the shopping experience was not. While some merchandise was neatly organized, others were not. Aisles were blocked with half-unpacked crates, making shopping impossible. There were no sales associates on the floor to assist customers. The employee in the Copy and Print Center was working while holding a dog on a leash and was unable to answer basic questions regarding service. The floor in some areas was dirty and unkempt. The store appeared to be going a transition with Party City, but the current state of the retail space is unacceptable. I asked to talk with the manager, and he was called but never showed up. Because I have trusted Staples for nearly four decades, I feel it is important to bring this up in my review. Not only to forewarn customers about what they can expect here, but hoping that management in Staples' Corporate Office, in Framingham, Massachusetts, reads this review and takes immediate action to address, with the local management, the maintenance and staff professionalism at this location, and rectify this situation. I've been a loyal customer for years, and I hope all this can be resolved so I can keep shopping here and truly recommend this store to other future customers.

Purchased a laptop online delivered to the store. A few hours later I got an email saying the…read moreordered was cancelled and needed additional details. I called Customer Service and they told me it was cancelled due to my billing address and the shipping address being different. I confirmed yes because it's being shipped to YOUR OWN store. The lady told me the order was cancelled in error and I'd have to re-order it online again, which means the item wouldn't be delivered in the original time frame. On top of all of that I was informed it would take up to 7 days to get my money back. Never again. What a joke.

I went here a couple months ago and wanted to get my new phone fixed. My phone is a Google Pixel…read more7. The only thing wrong, was that the protective cover on the camera was cracked, blurring my pictures. The gentleman said I probably just needed to remove it. He was right! He didn't charge for the advice. I would definitely patron this place for honest advice and personal service. When the (not needed) protective cover came off, everything was great with my camera. This place is awesome!

Ken answered my Yelp request for services quickly and was able to schedule a service call for me…read morefor the next working day. He texted me his eta and arrived promptly on time. He spent a good bit of time trying to get my laptop to boot up and eventually removed the hard drive and battery to take them to his home workshop so he could retrieve my info and put it on my thumb drive. He rang me in the evening to say that sadly the hard drive was corrupt and couldn't be accessed. The battery had begun to bow upward, so it was a goner too. In his opinion the 7 year old machine wasn't worth fixing because at that age things would just keep going wrong. Kinda like a used car. In the end he didn't charge me a penny because he wasn't able to fix my machine! How often does that happen?!! So if you have a PC that is giving you trouble and you want someone to come to you, definitely give Ken a call. You won't regret it.

The customer service at this store is consistently below par (that's putting it nicely). The lines…read moretake forever when you have returns or need help with a question about products. The staff are never helpful when you end up getting to them with a question. When we were just there this afternoon, the lady working the printing area shoo'ed us away when we had a question about the stock of the office chairs and she was just sitting there. As we were waiting in line to ask another person, she began screaming and yelling at these maintenance guys who were trying to work on displays in front of everyone. She was calling someone and continued to yell at them. It was at least 5 minutes of putting them down and we ended up leaving with nothing that we came them for.

Was once east for returns js not a nightmare. They put me in one line only to find out the line…read moreends somewhere else so now I have to go behind all those people in the correct spot. To to checkout. Don't go to the printing center anymore. Maybe they do it at other parts of the day or other days but it is not happening today. Too confusing for people who can't go here and there and stand in endless lines where they don't exist. Very bad staples do better

Teddy and Rick providing Outstanding support for shipping items purchased from a local auction…read morehouse. Not only did they provide excellent packaging and shipping of my fragile items, they went above and beyond to assist me with issues that happend in transit. I would and will absolutely use them for any other items I purchase from the auction house. I am shocked to read the 1 star reviews because of the unreasonable expectation for pick up and shipping services. If people have an issue with this they should address it with the auction house. Absolutely worth the cost with this team.

I was referred to this place by an auctioneer that I had made several purchases. My shipment was…read moredifficult and these guys went beyond the call to pack and get my items sent to me by freight. I buy a lot over the internet via auctions and always kind of dread the packing and shipping part of it. Many times I felt I was being taken advantage of, the these guys were very fair in the prices that even included picking up. The auction house has a jewel with this group ship items from their sales. Great experience Mart James Dyersburg, Tn.

If you thought Orange Ave we all about fast food, supermarkets, petrol stations, and restaurants,…read moreFirst Impressions will surprise you. This is a local hole-in-the-wall business that specializes in design, print, and copy. We came here recently to get color prints of important documents, and the owner was kind enough to stay a little later than usual so that we could get what we needed done that day. According to the business card, some of the services offered here include brochures, calendars, flyers, signs, booklets, and much more. We'd definitely go back.

I needed a label printed out and got it the same day. The service was fast and polite. Thank you!read more