great customer service. they provide fedex and ups shipping, notary and mailboxes. and even fax…read moreservice

I had to send some items and needed the right sized packaging for it. The employee (wish I had her…read morename) went out of her way to select the correct sized box to get my items sent for the lowest price. I was really impressed with the customer service.

Wow went in to mail some packages. Walked in door and immediately felt like I had just walked into…read morethe DMV. After much hassle which they seem to enjoy putting on their customers I left. Travelled to another UPS store 0 hassles. Someone needs to reign those clowns in there.

Great customer service. The employees are smiling, always a good sign. There was a line and people…read morewere getting upset and leaving but the employees just soldiered on and kept smiling. The volume they were dealing with was insane. There was a person going through the line with a tablet helping customers and shrinking the line. I had a question and an Amazon return and it was taken care of by a human standing there, not an AI voice on a phone.

I've supported Digital Printing since I started my business, probably almost 15 years ago. I gave…read morethem business to print and design business cards and paid a design fee to create my 2 part invoice forms. Apparently, the business sold at some point, to new owners and I've seen a price increase the past two years on my invoice prices. However, this year they are outrageous! When I asked why my invoices are over 750.00 dollars, now. I was told the 2 parts were hard to find. To make matters worse, I asked for my "paid for design" for my own logo and invoice work to be put on a JPEG. I wanted take my invoice somewhere else. I was told they didn't have it! I decided to price around and I'm happy to find my original pricing of 261.00 for the same exact print item, this even included the extra design fee, which I should've been able to get from Digital Printing! Now, either this new company is getting ripped off by their suppliers, or they are not treating the locals like they appreciate their business. I'm extremely disappointed. I strongly believe in supporting local businesses but not at this kind of difference. I hope they treat others better than they did me.

The people at Digital Image go completely over and above any expectation we had. They designed…read moredifferent signage for us and then produced it in exactly the time frame as promised. We are completely satified with this company, the personnel there and the end product. They are professionals, ensure they understand what we want and then follow up to deliver. I rate them a 6 out of five for their professional products and service. My sincere thanks for all you do for us, especially on the short notice we usually request.

I went to this UPS store to ship a package to my stepbrother which contained the flag from his…read morefather's grave the mman at the UPS store punched in the wrong address when I brought it to their attention they said it was too late to do anything about it. They would not send a request for the driver to go back and pick it up. They would do nothing to help me. They are worthless human beings. This was a veterans flag.

I went onto the UPS Store #2942 in Roanoke today between 2 doctors appointments, to get a power of…read moreattorney notarized. I drove an hour from Martinsville. I was at fault because my license is expired. I am in and have been in treatment for cancer for the last 6 months, so I have not been able to drive or renew my license. The notary refused which I understand. Her rudeness I cannot understand. When I came in she was "outside" I was told. As soon as she came in the store, she started saying loudly, you have to bring your own witnesses. I had a friend who drove me, and I had asked another lady to witness and she agreed. The notary started loudly trying to talk the lady out of witnessing for me. At this point she had not even asked for my ID. I'm not sure if she just did not want to do the job or I had interrupted her outside break, but she was very rude! I won't be returning to that store.

Employees were very short and snappy. Two of them behind the counter were laughing while the one…read morewho rang us up was being extremely rude in speech and demeanor. Would not answer our questions about where one of our packages we had shipped here was. When we struggled to lift a package they did not offer to help and simply watched us. Said they did not have our package, and we went in the car only to realize that they did have our package. We went back in and she blamed it on us, saying we said our name too quickly. DO NOT GO HERE. Worst UPS I have ever been to. Woman who "helped" us was named Corey.

Unfortunatley the worker would not agree to wear her mask because of asthma. This is NOT based on…read morereal science, but foolish preference. See the recent position statement of the American College of Chest Physicians

Great service!! I can ship via FedEx, UPS, DHL or USPS from this store. The owner is kind &…read moreefficient. I prefer this store to ship than any I've ever used.

Amazing customer service, the staff went above and beyond to help me out! Every time I visit that…read morestore, they customer service is always exceptional :)