The dentist is so nice but doesn't care. I came in because I've been having severe tooth pain due to my wisdom teeth and he told me to find an oral surgeon. Most places give a referral. I've never been to a dentist that doesn't give a referral since it's out of his scope. Every oral surgeon I've called that's in network w my insurance has explained that I need a referral from my PCP- which this doctor would not give me because he "doesn't know anyone in contract w my insurance" read more

I have a bad tooth that needs to be removed. My insurance approved the extraction but they haven't found me a dentist for tooth extraction. They said they where gonna call me in a few days from dentist visit and never received a Call and had to call em. They couldn't find me a dentist(?) been about 2-3 weeks now. Idk what's going on. But for sure gonna find another dentist. The head dentist is always in a piss mood. Always wants to upcharge people. Might as well just go to Tijuana and get it removed it. read more

I had a bunch of problems like an infected root canal, pain and swelling, and a bunch of wisdom teeth that were all causing me problems and the doctor explained everything to me in a way I could understand. I was dealing with my problems for months and he told me how to fix it. he referred me to an endodontist but they didn't have one in office so I went to a different place and got it done. I wouldn't have known what I needed and what was wrong unless I went to this place. my dentist before wouldn't address my concerns and just put me on antibiotics, very grateful to have found this location with this staff. read more

First of all, I would like to thank Maria for her wonderful service today at my dentist appointment. If you're looking to get a good dental coverage, cleaning, or any teeth service, please come here I guarantee you great service .Everybody is generous, on time, polite, respectful, and I'm impressed by their full service. they also call me three times in advance during the week to remind me about my dentist appointment. Thank you so much Pacoima dental center. read more

Pacoima Dental Center - General Dentistry Near Me - Pacoima, California

By far the worst dental office I have attended. Last time I went in I waited for about 2 - 2 1/2 hours of my appointment time only for them to tell me I couldn't be seen because my insurance only covers a certain amount of visits for the year because of my age and I exceeded that limit so they told me to just reschedule. It was such a waste of my time and unprofessional to even make my appointment because it was made months prior. The wait time was absolutely absurd. read more

First time trying to make an appointment here. Spoke to a guy name Sari . He says "which day you like ? " I say what do you have ? He mentions Wed and Thurs , I say do you have anything for Friday ? He says "This is why I asked with an attitude " then I say "you don't have to be rude what is your name ?" He says "Sari" the.n proceeds to tell me to call back and complain to manager and he has up ! I call back again and he says "This is Sari , manages is out to lunch" and hangs up on me again! You guys just lost two clients because I intended to bring my daughter as well! read more

This dental office is a scam. They don't perform the proper exam, or cleaning. I had tooth sensitivity on one side and all they advised was to "change toothpaste". Turns out after switching Dentists, I am in need of a root canal. Their cleanings are a joke; they skip the whole process and just do a "polish" of your teeth. Visit them at your own risk; I would NOT recommend their services to any one. read more

Amazing staff and the dentist was super helpful. I hate going to the dentist but for the first time I felt comfortable because Of the staff. Thank you everyone! read more

I know Dr Fakheri for a long time. His knowledge and ethic is top of the line. I had to remove my wisdom tooth. I did not feel anything. His experience and expertise called me down and it went stress free. Thank your Dr. read more

Do not bother booking ! Mehran is unprofessional, improper and not worthy of any recommendations from any colleagues. I was a new, referred patient. after a 1 hour waiting appointment, I expressed my feelings once Mehran (the father) took me in. This clown response was that " I am only a consultation". I was there to specifically see the specialist( who happens to be his son ). The son requested X-rays - However the dad was talking shit, in their language and claimed that the machine was not working. His son, the Periodontist, was embarrassed and apologized for his father's behavior. I could say much more but instead I'll recommend you to a legitimize, profesional dentist such at: Mid valley dental care or northridge dental office, and Smiles northridge. read more

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I had horrible dental pain and decided to come to a dentist office that was near home and that I knew, first the office is not professional (Maury was playing on the tv) second the dentist was in a rush so after a couple of hours when I returned home I had severe pain when the anesthesia wore off and tooth sensitivity, so I had to return the following day so that he could fix the problem. The only reason I gave 2 stars is because the dental assistant was kind and very comforting. Oh and the tooth I was trying to inquire about never was resolved still have heaps of pain. read more

Great office w great staff. Very welcoming atmosphere. They helped me right away. Never had to wait. They saw me at my appointment time. The dr is very friendly n has a gentle touch. Will definitely recommend Pacoima family dental to friends n family. read more

I love this place! The staff is so nice and the doctor is so sweet. Came in today for my wisdom teeth removal, i was scared since it was my first time getting the process done. He numbed my area and before i knew it my tooth was out! He is so professional and fast! I definitely would recommend this place to anyone in the San Fernando area or further. read more

The place has a plain reception area but had excellent customer service. The doctor explained everything perfectly, and was considerate of the costs, and our insurance. Made An appointment at 10:30, filled out papers, waited, regular cleaning, and was out at 11:35. Perfection thanks so much for a wonderful experience. We will be seeing you again read more

Pacoima Dental Center - Plain reception. At least they have a good channel lol - General Dentistry Near Me - Pacoima, California

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This place is not good for children. The last time I took my daughter here, maybe about a year and a half ago or so I had them remove a loose tooth because my daughter was terrified of wiggling it or anyone else wiggling it. Instead of being understanding and patient with my daughter, the doctor seemed annoyed about the whole thing. It felt like, ah man I can't make any money off this patient, this appointment sucks. Even my daughter remember that incident and she is glad we switched to a more kid-friendly dentist. read more

We called him several times to make sure he doesn't charge our insurance but he wouldn't return our calls. This doctor is a scam and should be reported!! My mom who is older went there for cleaning, since it was her first time they took some Xrays and was told she needed several crowns. My mom was a little surprised and asked if there was any discount. Dr. Fakheri told her he could run up the cost on her insurance and use the money towards her bill! To make things worst after she told me, I took her to another doctor for a second opinion and was told there was nothing wrong with her teeth!! He should be ashamed of taking advantage of the elderly! Absolutely, disgraceful! read more

The staff here was very helpful. They got me in for a same day appointment because I was in a lot of pain and needed a tooth pulled. The Dentist was gentle and kind. Their price was more than fair and was almost half the amount that another place quoted me and they were going to have me wait a week with me in pain. So I'm glad this place took me in on such short notice. They're also taking precautions due to COvID19 which I appreciate. Nice clean friendly environment. Idel(sorry if I got the spelling wrong) was very helpful, so a big thank you to her as well. read more

After my last visit here where I got 2 fillings done I now need 2 root canals!! Avoid at all cost!!!! I went from no pain to spending hundreds of dollars while in pain! read more

Worse experience ever. Dr. Fakheri is very unprofessional and a thief. After 4 attempts on a bridge he was unable to measure properly, and blamed it on his lab numerous times since March 2021-June 2021. He was rude and never communicate how to resolve. I was told nothing will be charged due to being they're fault. He's incompetent in getting proper measurements and was quick to even place blame on me also. Last attempt he filed my good teeth and laser my gums for the 4th time. I left in tears, he walked out to never return or discuss the matter properly. I requested a refund, in which I paid up front. He refused to give me a full refund and felt he should keep $975.00 worth for his lost time. Manager was useless and in no concern to resolve, it took 2 weeks to obtain my partial refund of $1275.00. Horrible!!! read more

Great place, great dentist I like that your appointment is really at the time you are scheduled with my busy schedule I love this, no wasted time read more

I have been coming to this dental office since I was a child and I have always liked the dentist and the staff, however, I will never go back. One reason being that the X-ray equipment they put in your mouth looks old and dirty. I always had to question if it was clean and sanitized. The main reason I will never return is from a recent visit experience. I brought my 3 year old in for a check up and he had about 3 cavities. The Dentist insisted on putting silver fillings for my son, but I would never put silver fillings on my kids, so I requested white fillings. He kept insisting that silver is fine and that my Medi-Cal insurance (which I pay a monthly fee for) wouldn't cover white fillings any way and I would have to pay $100 per tooth. I called another dental office specifically for kids (ABC Kids Dental in Sun Valley) and I was told that my Medi-Cal plan did cover the white fillings and I wouldn't have to pay a thing. I called Pacoima Dental Center back and informed them of this information and they stated that my insurance plan was just changed and it "now" covered the white fillings. Mind you, I called them back one day after I visited their offices. How was my insurance plan changed within one day without my permission? I was very disappointed as I really trusted this office, but I am just glad I found a new dental office I can actually trust. Response to their reply: Thanks for the response. I appreciate your advice, however, as the mother of MY child, I am the one who decides what is best for him and I don't need someone pressuring me into doing something I don't feel is right. I have done my research as well, and if done correctly, the white filling is less sensitive to hot and cold temperatures, making it a better filling for young patients. There is also less removal of the tooth structure and they can be easily matched to the color of your tooth. White fillings will not corrode and are mercury-free, which is a better alternative for your child's health overall. In the past decade, white fillings have significantly improved and continue to last patients up to 20 years. One of the downsides to silver fillings is that more of your child's healthy tooth may need to be removed to make room for the filling. This tends to weaken the teeth and make them more susceptible to breaking, while white fillings bond to the natural tooth and restore most of its strength. Thank you for everything, but there is no need to contact me. read more

I can't give negative stars or else I would have. I think the guys in prison get better dental care. the doctor was careless when working on my son.. I would rather do my own dental work than ever come here again. **** update: In response to a comment left by the Dr. of this establishment, it appears that the staff in the pictures are not the same as when I was there. BTW , I was not lying about what I saw and heard. read more

Doctor is very nice and caring , explains the procedures well same with the staff !(: I had a good experience , would recommend! read more

I came in for a 2nd opinion for my wisdom teeth. I was set to get them pulled even though they aren't bothering me, but wanted a cheaper price for the procedure. I came here and got straightforward unbiased advice. He could have just underbid my previous quote and did the surgery, but told me it was not in my best interest as it could cause more harm trying to extract them then just leaving them. I am going to make this my dental office from now on. It's not 5 stars only because of the decor of the office. It's clean, but It can use some sprucing up. read more

I must say after having my Mother Dentist changed to PACOIMA FAMILY DENTAL and her having a GREAT visit leaving 1 tooth less. But, with the LARGEST Smile because is pleased with the service and very Happy with how the Doctor treated her!!! Again my kids & I will be leaving my Dentist to come here. Thank Doctor for making my Fiance and Mother comfortable and Happy!!! THANK YOU PACOIMA FAMILY DENTAL... read more

Good experience. I needed a dentist fast and have no insurance. They were able to get me in fast and at a very reasonable price. Thank you.

I have been wanting to write a review for this dental office and for a long time. Dr. Mehran Fakheri is sooo wonderful! he is so caring and gentle with his patients. My husband and I moved to Northern California and we have to look for a new dentist now, but it sure won't be easy. Dr. Fakheri is the best dentist that I had ever been to in my life. I was patient of his for many years and I am sad that I have to find someone else to take care of my teeth now. The ladies in the front desk and the dental assistants were also always very professional and nice. If you are wondering if this would be a good dentist to take care of your teeth I guarantee that you will not be disappointed. read more

I'm a very ANXIOUS patient that needed to have 2 teeth extracted. The care that was shown to me by everyone in the office was phenomenal, very much appreciated for someone who has a extreme fear of dentist. Will be returning for all future needs. read more

I don't usually give a review but this is really in a hope to help the clinic improve their service for next time and for other patients. Their teeth cleaning is a joke! The dental assistant took less than 5 minutes to do my supposed prophylaxis! I could have done a better job brushing and flossing. He didn't even use any of those metal picks to scrub the plaque off my teeth! I'm even thinking of going to my insurance to ask them not count this visit as one of my two prophylaxes a year. I go for prophylaxis twice a year and I went to his clinic for the first time only because we moved to this area last year. I know how it feels when it's done right! I really hope this Pacoima Family Dental will check out how other dental clinics do prophylaxis. To be fair though, the resident dentist and the staff are really nice and friendly, their instruments appear to be up to date and hi-tech but unfortunately I won't be coming back. read more

Outstanding service and outstanding staff love this place they really do care about you and your teeth!! Would highly recommend this dental office especially if your scared to go to they make you feel comfy no not all nervous read more

Pacoima Dental Center (Dr. Fakheri and his staff including Adela) are the best! My father had been going to another dentist in Granada Hills where he received bad service and they were unable to get approval from the insurance for a denture and partial that my father needed. We wasted months there. Then, I brought my father to Pacoima dental. Dr. Fakheri did some preliminary work that was needed, then Adela was placed in charge of getting the approval for the denture and partial and we got it! Thank you so much for the excellent service and results! read more

Definitely recommend this place! I had a bad experience with a dentist years ago and was so scared, but everyone here is welcoming and the Doctor is amazing!!! He is considerate and constantly asks if I'm ok or if I need a break. He explains each procedure and what is going on. I found the place for me! :) read more

My family has been coming to this dentist office for quite a while now. It was chosen from our Insurance base. We are very satisfied with the service we receive from staff & doctor. read more

The Doctor always has such a great attitude, the staff was awesome! I was in and out. They really work with you and explain to you in detail the process of treatments and the financial aspect of it... read more

I love the environment great staff, i dont understand why people give negative feedback. Pain free love dr ron!!! Ashley great receptionist. read more

I am looking for a new dentist so stop by this office just to check it out as soon as I walked in I should've just turned around and walked out the reception area was filthy the receptionist didn't help usually a receptionist is there to welcome people the reception area is usually supposed to be welcoming this place was not in this place was basically saying don't don't come here don't stay here go leave now after a few minutes of going back-and-forth with the receptionist who had a really horrible attitude the dentist came out and chimed In also with a horrible attitude so I turned and left. I should've listened to the reviews but I went in with an open mind. Boy was I wrong. I would not even recommend this place to my worst enemy. read more

Great customer service. Dentist explain with details and made sure I was paying attention. Just switched from a different denstist and I was grateful how honest and kind they were with me and my 11 yr old. read more

Best dental practice . Great staff!!! Dr. Fakheri takes his time to answer all questions to all my dental concerns. I wished I would of gone to him years ago. Every other dentist ripped me off for unnecessary procedures. I definitely recommend Dr. Fakheri to everyone read more

Excellent staff, always courteous and professional. Have recommended this place to all my friend.

Wow I can't say enough good things about this dental office but here it goes! 1) professional and courteous when scheduling an appointment. I was not put on hold at any time during my conversation with the secretary. 2) The young ladies at the front desk are so kind and actually have smiles. 3) The dental assistant/x-ray dental assistant very professional also with a smile and explains everything that's been done as she moves along. 4) The facility has a great parking area lots of space easy to access. 5) The office is immaculate and the rooms are so cute for the children section and the adult rooms are very nice. There bathroom is so clean and has the cutest sink. 6) No waiting I am so amazed! 6) Dr. Ron Wonderful immediately makes you feel at ease and has a wonderful smile. when explaining what he needs to do or suggesting what you need he is very explicit and professional. 7) Dr. Ron has a quick turnaround appointment no waiting if it is urgent. I returned today for a procedure and I was nervous and emotional starting at the front desk the Young lady who took care of me was so reassuring that it would be quick and painless when the other assistant took me to the room for the procedure also reassured me it would be quick and painless I should've listened to both of them it was quick and painless! Dr. Ron is gentle and I didn't feel any pain from his injections I am one happy patient!!! I will never leave Dr. Ron and I will be bragging to all my friends and family that they need to change their dentist & come see Dr. Ron & his staff! I can really see the teamwork in this office I know you ladies work just as hard as Dr. Ron whatever you're doing keep doing it! You all deserve the best! Thank you Stephanie (Cookie) read more