Don't waste ur time ordering anything online. Very unprofessional. I called to confirm product was…read moreready to ship before I ordered. A week after ordering I call to see if the item shipped, "it's back ordered" "sitting in my office" "I'll ship it right away". It's going to cost double the amount to ship than u paid already. I believe every last bad review after hearing how this person handles herself on the phone. Need to work on their professionalism. Maybe a staff training would help. My advice- Order elsewhere.

I needed my product for an upcoming trip. I placed my order on 6/17/2026 and received an email…read moreconfirmation for the order #ORD01178 and a separate payment conformation minutes later (Charges processed at my bank the next day). I received a call today 6/19/2026 from a ERO representative who advised that the shipping was higher than what was calculated at check-out (it more than doubled) and they couldn't ship my order unless I wanted to pay the additional shipping charges. I declined and she then tried to switch me to another product. I assume they are not aware that Under Florida law, once your payment is processed and an order confirmation is sent, a legally binding contract is formed. The company cannot unilaterally change the price of the shipping or hold my order hostage. If they fail to honor the original agreed-upon price, they are in breach of contract. This is exactly what they did here. My next step is reporting them to Florida regulators for their poor business practices. This mistake was not my doing! ERO should have done the right thing here.

Owner was very accommodating in every respect. Bikes, helmets and locks in great shape. Picked them…read moreup at our rental as scheduled. Couldn't be more pleased.

Great customer service. Rented two bikes for what ended up being nearly a week ( we kept extending…read moreour stay). They were nice cruisers, with helmets, locks, baskets and lights. Delivery and pickup were right on time and the owner is extremely nice and gave us some great suggestions for good exploration. I highly recommend this business.

We were originally only going to do jetski rental but the reviews convinced us to try the dolphin…read moretour. Firstly jetskis are for the adventurous and come with risks. We are calculated risk takers but adventurous. Our 2 drivers had limited experience and both jetskis was loaded with 2 adults + 1 kid. It took us some time to figure out how the guide wanted us to follow, how best to follow and deal with the wake from other jetskis in the group. We were lucky to happen upon dolphins from the beginning. So the majority of the tour was figuring out how best to keep up. With our loaded ride we were slower and cautious. Ultimately the tour challenged us, was thrilling and gave us the up close brush with dolphins that we were looking for. The guide and other staff were professional and we would recommend this tour. FYI we were bitten by tiny black insects (noseeums?) at their counter during check in. One of the staff was applying some spray on themselves so it must be a known issue. I think they should clearly inform all customers of the issue so they can be prepared with insect repellent.

Arlan, our guide was professional, knowledgeable and concerned for our safety. We saw so many…read moredolphins and other marine wildlife. Highly recommend.

They say that they don't let you reserve kayaks because they don't run out, so we didn't reserve…read moreanywhere else and came to the park on our last day in Naples thinking we'd be able to get a kayak. When I called, they said they don't do kayaks and are only doing paddle boards when there's a sign on the beach saying that they deliver kayaks, tandems, and paddle boards to all lots. The number on the beach sign is also wrong, which just shows how little effort they put into their business.

A beautiful beach adorned with picnic tables and a concession stand that meets all your needs. Rent…read morea paddle board for a few hours and then relax under an umbrella with a lounge chair. Walk the beach and keep your eyes peeled for some beautiful shells.

Had a wonderful time kayaking. We loved the workout we got with this day. The tour guides are great!read more

Naples Paddleboard has the best products and staff! They have everything you need for your water…read moresports needs and more! Enrique is an amazing and knowledgeable instructor for kiteboarding, paddle boarding, surfing, etc. and his son as well! It's a family owned business that's been in Naples for a long time and they love anything and everything that has to do with water sports.

We are back again a few years later to enjoy kayaking inside this beautiful park. The process,…read morefacility, and boats are the same. It's a beautiful estuary and a great experience. The only downfall during our visit was the customer service. When checking in the lady that was helping us started a social conversation with someone else in the middle of her interaction with us. When we were done, and went in to check out the two employees that were working while we were there were busy chatting and it took them a little while to decide to stop and help us.

Tim was very friendly and knowledgeable about the area. The beach was fantastic. We did not partake…read morein any of the tours but we will be back to try some.

Serene. Calm. Beautiful. Friendly rangers. Easy parking on an April Saturday. Clear water. Clean…read morebeaches. Amazing.

Right now the snack, gift, and rental center is closed while they try and find another suitable…read moreplace in the park. The recovery center has limited hours and closed on Sunday. Great place to launch a kayak, even an accessible ramp. Call, quiet, beach is beautiful. Lots of parking.

Had a fantastic adventure 1/12/2025. Our guide, Hannah, was…read moreinformative and a pleasure to paddle with. I was able to take fantastic pictures. Best part... my non kayaking significant other had a great time and wants to rent kayaks for another trip.

Easy no fuss rental. I called the morning of the rental and they had four trailers at hickory ready…read moreto go. New life jackets, dry boxes, maps - all provided.