Paid IRS Resolutions / Stephanie Medina nearly $8,000 in full for back tax filings quoted at 4-6…read moremonths. Nearly a year later, NOTHING was filed. Communication was consistently terrible, it often took 4-6 weeks just to hear back, and when I did, it was usually a vague "I'll respond soon" that never followed through. When I demanded a refund, she confirmed in writing that no returns were filed, then denied the refund anyway, citing false claims (I completed every DocuSign request from her). I gave her a firm deadline to respond with proof. She never responded. I have every email organized and dated as proof. Do not trust this business with your money, your taxes, or your time.

Stephanie is awesome. She really knows what she's doing. I didn't pay my taxes for 2 years and she…read morehelped me with the process and she was also able to reduce my debt with the IRS!

I had been advancing my sales staff to bookkeepng and office management with mixed success, and…read morewhen I went to Gundersons my books were a trainwreck. Gundersons was able to clean up the books for a reasonable price and get me tax ready long after the deadline and extension had passed. I have stuck with them since, and they are on point with communicating what is needed and making recommendations for improvement to the point where if I cannot get a task completed, I am willing to pay their billable hours for the task to be completed because I trust that they will get the task done correctly and more efficiently than myself of my staff have been able to!

I have been doing my taxes with Gunderson for about 9 years now. I have always been happy with the…read moreservice I get. And when ever i have questions it is always easy to get a hold of someone. I always feel accommodated. Since i work a lot and getting to the office to do taxes can be difficult they still make it convenient and secure to upload information to a safe environment for them to review. Not ro mention they are always speedy in get everything completed. Will definitely recommend them to friends and family and will use them always.

(This company is now called Visor). I just discovered I owe…read morethe state and had penalty charges because of mistakes from File-It. Looking at the other reviews here, I see that I am not alone and that this is a recurring problem at this company. I might have to call them 10000x to get my money back so that it can at least cover the penalties. I hope they can do the right thing and give me a refulnd. I think MBAs and the universities targeted by File-It should know that there are better options available in the market.

DO NOT EVER USE THIS SERVICE. My husband and I worked with Natasha last year for our taxes (given…read morethat ours is slightly more complicated since I'm in consulting) and there have been multiple incidents where we've had to go back and ask Natasha why we were getting penalty mail from the IRS / state government. Turns out she never submitted our payment so we received a penalty notification from the IRS. Thankfully, we fixed that after calling her 10000x. Months later, we receive another mail from a state government (one that I traveled to for work) saying that we owed a specific amount and had penalty charges. After trying to call Natasha another 10000x and speaking with her incompetent admins, we ended up calling the state government directly to sort it out (and yes....it ended up being Natasha placing the wrong amount for one of the line items) Another note, by the time we finally reached her (after using a new number and name so that she'd actually call us back), she said she made no mistakes, would talk to the state government, and call us back......We still haven't heard from her. I have NO IDEA why this place has high ratings, but please save yourself from extra stress and avoid this place. They're absolutely unprofessional and do not care about their customers.

Great tax and wealth management advice. Personalized and timely service. Blake goes the extra…read moremile. He cares about me as a client.

I found Blake off of yelp years ago and have used him for our taxes ever since! Great in saving us…read moremoney and fixing our past returns where we missed things. You do have to put in the work filling out the spreadsheet with the info he needs so don't think you can just give him a box of receipts and do nothing! You get what you give! Highly recommended

My husband and I have owned our company for 10 years now. Started off doing bookkeeping and taxes…read moreon our own. As we grew and gained employees we realized it was time to get help so we started with outsourcing payroll and bookkeeping. Then 2 years ago, we made a transition within our own company for growth that required more of our time and attention to be on our clients, our service delivery, and our growth... not bookkeeping, taxes and accounting. When we switched over to the Dillon's BOSS model a weight was lifted off of my shoulders. I feel like we have a financial champion on our side looking out for our financial health and helping us properly plan for our growth. I must admit that they are a bit higher than others and initially it was a sticker shock but the value that they offer makes that cost worth it. Most of us pay a lot of money for our fancy apple phones because we know the quality and value is there and you can trust that it will just work. That is what having the Dillon CPA team on your side is like.

I have used Dillon CPA for a few years and last year I was advised that the minimum preparation fee…read morewas now $500. My taxes are not overly complicated. While I did not have an issue with the services or the staff my rating of two starts is specific to the fee increase. I was told that the fee is high because of two reasons 1) this was established for the 'area' and 2) it includes the ability to ask questions all year. I would rather go without the ability to ask questions and go back to the initial amount I paid which I thought was more reasonable.

Awesome customer service . Always willing to help ! They take their time to explain what is needed…read moreand how it's done ! Will be coming back for sure

After years of filing my own 1040EZ, I got tired of being audited by the IRS and having to pay for…read moremy layman's mistakes. I was referred to Nice Refund by a friend that I trust, so my expectations were high going in. Well, they went above and beyond my high expectations. First, I uploaded all of the tax documents that I had in my possession into their online document management system. I uploaded at my own pace through out the week, in preparation for a Thursday meeting. I work typical office hours during the week, and the office is a bit too far to travel on my lunch, so I was able to make an appointment at 6:00 pm. This was very convenient- I appreciated their willingness to acquiesce to the needs of my schedule. Once I arrived to the clean and professionally set up offices, I sat down with a tax professional that has been doing taxes for over 10 years. He was very professional and courteous. He asked me a series of questions that he filled into his system, and after what seemed like a pleasant 20 minutes conversation about what I have been up to over the last tax year, he was done. Just like that. Taxes filed. The largest refund that I have ever gotten and the peace of mind knowing that they were done right. I think it is important to also note, there is no cash exchange in the office. This made for a really relaxed meeting. When my taxes got processed, their money was taken out before my refund even got to me. I didn't have to lift a finger. If you are looking for an honest, and experienced tax service company, try these guys out! They saved me from such a huge headache this tax season, and will be taking care of my taxes from hence forth.

UPDATE TO REVIEW (12/30)…read more *After discovering the issue, Jay personally reached out and worked to make sure that my return was eventually processed. Jay and his team communicated that the person who had first helped was no longer employed and apologized for this mishap*

jay Finn is no longer active in the business. Had all info and did not work on our taxes for over…read morea year and collected $4000 in fees. 2 years later we finally had to hire another firm. They had no record of money we paid them and this is an accounting firm?

FM Tax Prep Inc made my tax season stress‑free and fast. The team is knowledgeable, professional,…read moreand incredibly organized. They explained everything clearly, handled my documents securely, and delivered accurate results with real attention to detail. If you want a reliable, compliant, and trustworthy tax service in Houston, FM Tax Prep Inc is the one to choose.

I have use this service here at FM Tax Prep going on maybe 5 years now. Every year tax time he just…read moredoes not communicate back. He will tell you he will call you back and you never hear back. It appears he does not want our business I have complained over and over that he need to do what he say he will do and never does. So I am now done . He will not respond back at all and lies about he will call you back after you have given him all your sensitive personal information that will never sit well with anyone to give all your personal banking and social info and then he goes missing . NAH - go somewhere else guys. He gets a box not worth a star.