Dr. Gottam was very kind when she found out what happened and she straightened everything out for…read moreme, I highly recommend her!

extremely poor and unprofessional customer service. I am habitually polite to staff and today was…read moreno exception, but the response I got was defensiveness even though I was never at any point accusatory or critical. It felt like they WANTED me to argue with them, but I just don't do that, I just won't ever come back.

They cured my skin condition. U of M is the bomb when it comes to healthcare…read more Not going to say much more, since it's client/doctor privilege...or something like that ;)

The WORST. I have seen many dermatologists and this was the worst experience I ever had over…read moremultiple visits. Dr. Laing is just here to turn a profit. I saw Dr. Laing for a skin outbreak issue and she sent me home with some medication. I noticed some new issues on my skin and called the office - the woman I spoke with - who apparently had no medical knowledge - told me I should come in again. I returned for another visit and Dr. Laing saw me for 30 seconds and said I shouldn't have come in, I needed to wait out the medication. Then their office proceeded to bill me for the nonessential visit and I got a $70 bill. I called the office and explained that I was incorrectly directed to come into the office and I wasn't really seen at all. Their raised my concerns with Dr. Laing and she said too bad - you scheduled, so you have to pay. I went in one more time, and I had a few questions about hair loss and potential dermatology issues. Dr. Laing said she couldn't discuss it at all and hair issues had to be a totally separate visit in three parts. The first visit she could discuss the issue with me and the second visit she could examine and the third visit she would talk through the diagnosis, if any. And I'm sure she would be billing the whole time! I switched to Granger Dermatology over on Huron Parkway and they are wonderful! I had a quick visit, the doctor even answered my hair questions on the fly.

Dr Laing has been so helpful! She had a wonderful bedside manner and I cannot sing her praises…read morehighly enough. I have been to a different dermatologist's private practice (still go there for Botox), michigan medicine dermatology and both places prescribed dandruff shampoos that were too harsh for me and made it worse. Dr. Laing knew about an oil in combination with a shampoo that fixed my scalp in no time. She also got rid of eczema on my leg. Sadly, I just called to get my dad in for a skin check and they are not taking new patients at the moment. Clearly I'm not the only one who thinks highly of Dr. Laing!

DO NOT GO HERE!!!!! My mom paid almost $3,000 for a laser treatment that was recommended to her by…read morethe esthetician (Chloe), who confidently told her it would be a "one and done" treatment. She even said that if any dark spots remained, they would be taken care of at the follow‑up appointment 4-6 weeks later. She made it sound like the results would be amazing once the skin peeled and healed, so we trusted her. After the first treatment, my mom's forehead and chin looked a bit brighter, but the dark spots on her cheeks were still exactly the same--no improvement at all. I reassured my mom that it would be okay because they had promised to treat any remaining spots at the follow‑up. But when she went to her follow‑up appointment today, they suddenly changed the story. They told her that treating both cheeks was not included, and that the follow‑up only covered one small freckle on each side. They then tried to sell her another full treatment for the cheeks--after the first one didn't work in the first place. When I reminded the esthetician that she had said "one and done," she backtracked and claimed that "one and done" sometimes means up to three treatments--something she never mentioned before taking my mom's money. This feels like a scam. They expect my mom to keep paying thousands of dollars for treatments that didn't deliver the results they promised. Quality treatments are worth the price when they actually work, but this place did not deliver what they sold us. Don't waste your money here. We regret trusting them.

Ashley Aldridge, PA-C is a true artist. She is knowledgeable, kind and experienced. You can easily…read moretell she stays up to date with the latest in aesthetic medicine. I never hesitate to recommend Ashley and trust her wholeheartedly.

Really appreciate the service here. This office has helped me with sebaceous hyperplasia and an…read moreallergic reaction before. They also offer face peels in office from VI. They are great freshening and lightening your complexion. Very reasonable price I tend to get one or two a year.

The wait time is unbelievably slow. The first time I went to see my dermatologist was an hour and…read more15 minutes. When I finally saw her, she said she was short staffed. Second time I waited for 45 minutes and there was another patient a head of me and he had not seen her yet and I knew that if he was still waiting to see her, it would be longer for me. I unfortunately ended up leaving before seeing her. She's good, but the email time is way too long.

I am an avid supporter of the University of Michigan healthcare system but was recently referred…read morehere and I couldn't be more happy with my dermatologist. Dr. Fatima spends her time with you, is kind, and is an impressive physician. I have been there for an initial appointment and two follow-ups and appreciate her clarity in her treatments. She is also very considerate when it comes to prices, and does a great job of trying to work with you to keep the costs down on prescriptions. Overall, their office does an excellent job from the moment you arrive to check-out. I have loved all the care I've received even during the pre-appointment questions. As much as I love Dr. Fatima, I hesitate to recommend her because I don't want her to get booked up to where I can't get in anymore! Just kidding, would 10/10 recommend her and this office!

Dr. Fatima is extremely professional and has helped me with numerous skincare needs! Highly…read morerecommend.

I've been going here for almost 10 years. It's a small office - easy parking, very responsive,…read moreeasy to get an appointment on short notice (a real bonus when you've come down with poison ivy...). Dr. Reddy is very friendly, professional, and respectful of privacy. You have time to ask questions and don't feel like you're on a conveyor belt or that she's just pushing medications like many modern practices. I highly recommend.

I went to this clinic in May 2012 for a general checkup. During the exam, I told the doctor to…read morelook at a "pimple" I had on my nose (I don't remember which doctor). She glanced at it and said "Don't worry about it" -- so I didn't, she was the "expert." For FIVE more years, the pimple bled when I washed my face and otherwise looked unsightly. Last December I went to another dermatologist and asked about the pimple. She looked at it and said she would take it off (THAT day) and have it checked. It was a basil cell carcinoma and I had to have the Mohs procedure. I later learned that the pimple was a classic example of what basil cell carcinomas look like. Rindler or Reddy only gave it a cursory glance. Why wouldn't they have removed it?? I was furious when I learned, from a REAL doctor, that it was a basil cell and needed to be removed. R&R didn't even take a very good look at it. I thank God it wasn't a melanoma.