If you don't want to or can't perform a job you provided a contract for, be honest and stop making excuses or ignore the contract you created. A professional would never do that.
My family and I were patient with your company for months listening to and believing all the excuses you gave for not showing up to start on our home.
It makes sense why you would not take us up on providing any sort of payment up front. It's obvious now you were never going to do the job you frequently told us you were going to do in the first place.
Before you respond with another excuse, let's go through all the previous excuses for not showing up you gave me & my family:
6/3-pain from a root canal procedure
6/20-didn't have paint samples available to show us
6/24-your uncle passed away (condolences)
7/5-claim of locked in on a couple of projects which delayed the start date of our home. THIS IS WHEN I STOPPED BELIEVING ANYTHING YOU SAID, BUT I PLAYED ALONG
7/6-you claimed you would start on our home on 7/23
7/21-you changed the start date to 7/29 due to rain
7/29-you said you were coming to start power wash the exterior. You never showed up. You claim it was because of kidney stones flaring up.
7/30-you came, walked around, & left. You never let us know you came. We saw you through our ring camera. We received a text later this day explaining you would need to scrape the exterior starting on 8/1.
8/1-you never showed up.
8/4- we spoke on the phone and you told me you were definitely going to start on our home on 8/12.
8/12-you never showed up. Once again...
8/13-you claim you car broke down and would start on 8/19. This is when you offered to cancel the contract. I said no let's keep the contract when I knew you were trying to back out.
8/19-again, no show...
8/20-you claimed two of your guys quit on you. You stated you could start a week later& once again you offered to cancel the contract. I answered no and would wait for you to start on our home.
8/31- you said you would start this week. Take a guess......you didn't show up
9/17- I asked you are you going to blowing us off again. You said no but you can't find anyone to help you & you don't have a ladder.
I haven't heard from you since. I sent a couple of texts which you never responded to.
Your company popped up on my Facebook feed today showing the work you completed around the same time you were giving me all these excuses you couldn't honor our contract so I felt compelled to air my frustrations with your company. read more