After several trips to the showroom I finally decided on flooring for my new house. The first person we encountered was Maddie Higgins. She was very helpful and patient throughout the entire process. Mike Higgins helped us with choosing the floor as well. Both Maddie and Mike were patient and helpful throughout the process. I would highly recommend working with Maddie. She is knowledgeable, and easy to talk to. This was the second time we used Higgins for our flooring needs. The first time was 12 years ago, and when we sold the house the floors still looked great! My new floors are so beautiful that I am reluctant to put rugs down; I enjoy looking at them every day! read more

I actually ended up not getting flooring from Dan Higgins because I am going with a product they don't carry (marmoleum). That said, I must give a shout out to Chuck English from Dan Higgins. Chuck is such a friendly, knowledgeable, and helpful person. If you are looking for wood or vinyl flooring, Chuck is your guy; go to Dan Higgins and ask for him. And actually, I went to the store a few times to look at different options, and everyone I ever talked to was super nice, polite, and helpful. I wish I could get wood flooring, but I can't because I am on the second floor of a condo--but if I still had a single family home, I would definitely get it from this business: Their prices are fair and the service is excellent. Thanks for being awesome, Dan Higgins Flooring; I'm sorry I ultimately couldn't use your services! read more

George, Rob & Jason did a great job removing and reinstalling new hardwood floor on our stairwell and a small landing.

Dan Higgins did a fabulous job on my recent flooring rip up and install. They were efficient, professional, super-friendly, and skilled. Top notch! Our job required old hardwood, laminate, and carpet to be ripped out, and new hardwood, baseboards, and door casings to be installed. I was impressed with every aspect of our experience: showroom visit, home visit/sales, communication with the office, delivery, and especially the install team. Adam, Tim, and Yanusz were terrific. I could not be happier with my new hallway, kitchen, and family room flooring. Below you can see a before and after in the family room. Thank you, Dan Higgins! read more

Dan Higgins Wood Flooring Warehouse - After! - Flooring Near Me - Medford, New Jersey

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Jason,Matt and Luke did an excellent job. Very neat and polite. Would recommend them anytime

Very pleased with my new luxury vinyl flooring. They were great to deal with. Very knowledgeable.

One of the worst experiences ever. Improper installation, never acclimated the wood( told me it didn't need to acclimate - (middle of winter)then in an email Dan tells me gaps will disappear with the humidity changed??? damage to walls and cabinets, board put in backwards, Gaps all within a week all over the floor. Instructions were given Higgins team. It says to "S" glue bottom and seams. As you can see not one "S" drop and barely a dribble on joints. The worst part is the owner blamed Mannington. He took no responsibility and after he asked Mannington to order a private inspection, told me even if inspection came back as installer fault he would fight it. Meaning he would leave me hanging. January 8th product was delivered, January 9th half the floor was installed. In report were false claims that wood was acclimated, which I specifically told inspector it was not. Why the inspector lied on report I am not sure but will be informing Mannington. Dan Higgins required he be here and confront the inspector the whole time he was here, inspector talked about how he worked for Dan and other conversations that were beyond comprehension. Dan was an acquaintance through mutual friends and I asked that friend who personally knows Dan whether I should use his company. I looked at reviews to read comments ( Dan quote" Do you know I have a 4.9 rating on google"). Mannington has decided to replace whole floor based upon report , with new installer. 5 months later finally done. Richland Carpet and flooring saved the day and properly installed floor. In response - the floor was never acclimated for 3 days as the report says. Also same flooring that was leftover from job was used in landing and no gapping issues with different installer. read more

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everything was great excellent local company they do everything from start to finish. they do not use contractors like other companies. The son delivered he wood personally. installed team was top notch. would use them again in a heart beat. read more

Dan Higgins is excellent. Our installers - Jason and Mike - were great. Highly skilled professionals who arrived on time and were easy to have in your home. I can not say enough about their work. They also cleaned my space when they were done their work. 10 out of 10! :) read more

After shopping around and getting multiple estimates, I settled in on Dan Higgins Wood Flooring Warehouse and I'm glad that I did. As a Medford, NJ resident, I was happy that I was able to use a local Medford business. Their price was not the lowest but fair. All the people that I dealt with from in-home sales to the office personnel to the installers Matt Taylor and Janusz were tremendous. The installers were professional and did quality work. When they left the house was cleaned up and the furniture was back in its original place. I would highly recommend Dan Higgins for any wood flooring needs. If you can request Matt and Janusz for the install. read more

I purchased a luxury vinyl plank floor and had it installed by Higgins in 3/21. Approximately 1/12 years later the floor began to buckle. I called Higgins and they were very responsive. Tim came out and had the distributor examine the flooring. I manufacturer also sent our an independent contractor to review the situation. Higgins was beside me every step of the way, they kept me informed of their interaction with the manufacturer. My new flooring was installed this week, I could not be more satisfied with my interaction with the members of this organization! Matthew and Yanni did my install in 2 days, they originally scheduled 3 days. My house was spotless and all the furniture was in place when they left. I would not hesitate to recommend this Company to any friend or family! read more

i have only great things to say about Dan Higgins. I had ordered flooring in May-of course it was delayed (not their fault). finally came in with partial order. I had my own installer. When the final parts came in they didn't match correctly. Mike made it all right -- ordered the additional pieces and sent their own installer out to finish my project. They had great follow up, great customer service and great integrity read more

Fantastic experience with Dan Higgins flooring. The sales team in store and in home were very knowledgeable and provided a lot of insight on choosing our hardwood something we didn't experience at other flooring stores. The shipment was delivered when expected and the installers arrived promptly the day of scheduled installation and were friendly, professional and efficient! The floor looks amazing! Thank you read more

Dan Higgins Wood Flooring Warehouse - ardwood flooring - Flooring Near Me - Medford, New Jersey

A+ team and company to work with! From the moment I entered the showroom, I felt extremely comfortable and found the staff very warm and welcoming. Emma took the time to educate me and helped me narrow down choices for my flooring. The process from setting up the estimate appointment to installation was painless. Each individual showed up on time or early. The installation itself was very quick and the crew was amazing. They made this experience enjoyable. The pricing was very fair and you could not ask for better service. I would highly recommend them for any flooring project!! Thanks again for all you do and I could not be happier with the beautiful finished project!! read more

Awesome flooring company..they staff works with you as far as installation dates...installation went quickly and smoothly. Men were considerate of property, clean up was like they were never here cutting stone and wood. Most of all what impressed me was toward the end of the job another crew showed up to help move furniture and finish the job. Highly recommend! read more

I had a hardwood floor installed in my bedroom last week. I couldn't be happier with the job. The three guys that were here did a tremendous job and left the steps and hallway cleaner than they had found it. They certainly deserve five stars. They even put the tv back in my bedroom and hooked it all up read more

Dan Higgins Flooring did a fabulous job of weaving in new wood into our 15 year old wood flooring. His crew was on time, courteous and very caring for our home. A homeowner could not expect better service from his entire staff. They are very knowledgeable and reasonable. Our experience from our first visit to their Medford showroom was exceptional. I highly recommend Dan Higgins Flooring as your go to contractor for all of your wood flooring needs. Earl H read more

Had a great experience with Dan Higgins. They arrived exactly on time. They did excellent work. Everything was delivered as promised I could not ask for more. read more

My wood floors look great. Very happy with their craftsmanship. The guys that came for install were awesome. If you pick another company that's on you but this is the company for wood floors. read more

Could I give zero stars? Needed to find a match for an existing floor in my house where I expanded a room. Found out the existing flooring I needed to match was discontinued. I went into the showroom looking for a match. They showed me a product that I was happy with, but told me they may not be able to get that product. I received a call and was told that they could not get the product they showed me, BUT, they did find another product that was identical. I bought the flooring, understanding it was not returnable, but they promised it was identical to what they showed me in the showroom. It was NOT! I brought the product back, showed how the color was different (a dark brown versus a light blonde). Although they agreed that it was not the same as what they showed me, they repeated over and over that I bought it agreeing to their no-return policy. Again, they clearly saw and agreed it was not what they promised. I was asked , "Am I supposed to to eat this?" Yes! You made the error and misrepresented the product. The owner became belligerent, continuously interrupting me, and attempted to belittle me. I had heard over the years that this company is fine as long as there are no issues. As soon as there is a problem, this is what happens - unprofessional, arrogant, and narcissistic. If you like ignorance, you'll get it in abundance at Dan Higgins! read more

The sales of ware house cheat to customer, I have purchased wood floor from there and left 5 cases. The sales person have told me that I can get the 80% refund and they can take it back. But by the time I arrived there to return the wood floor. They said no and rudeness. Bad service and bad people. I will recommend don't purchase any wood floor there. Home Depot will more reliable than here. read more

Seamless flooring! We just hired Dan Higgins to install hardwood flooring in our family room. This task was not easy as in needed to be weaved into an existing floor that was laid years ago. Jason and his team (Ricky & Bobby) did a tremendous job. They were prompt, courteous and very respectful to us & our home. They did their best to keep the door closed as much as possible to prevent the cold air from coming in. Even though they were young they really knew their stuff. I challenge anyone to see where the old and new floors meet. We would not hesitate to hire them for any future projects for us or our friends. Their pricing is very responsible for such a labor intensive job. They showed up on time & more than ready to work. They kept a very clean work site. read more

This was the third time I have used Dan Higgins flooring. As my previous experiences, they did not disappoint. The estimator came out right on time and was very knowledgeable and courteous. The workmen came right on time, did an exceptional job, and left the area spotless. I am very pleased and would highly recommend this company. read more

Dan Higgins is known for selling hardwood flooring. My mom had they install hardwood floors in her house and they did a great job. They have good prices. If you are looking to install hardwood floors be sure to check this place out. read more

1) 6/30/15 Job was done quickly and neatly, however the area patched was not as discussed with the estimator. We paid for extra square footage to have an acceptable blend of old & new wood. The installers, however, had a different vision. Now we have one board that was not replaced as discussed with the estimator, and we're told we must buy an additional BOX of flooring for them to come out again! Not happy. 2) 7/15/15 After a bit of back & forth "Dan Higgins Wood Flooring" came around and seemed honestly concerned about my issues. They were back out this morning and did a great job resolving our problems. Thank you Emma (of Higgins) for your thoughtful follow-up. read more

I had my wood floors installed by this company about 4 years ago. The installers were great, and everything is still good for the most part except for a couple of small bubbles in the engineered hardwood. That's not my problem. I called to ask about how to clean my hardwood floors after water damage from a leak cause the drywall above to require removal. Unfortunately the demolition crew did not cover the floors first. They swept and cleaned everything up, and after we did a dry mop a small white film residue remained. This is when I called Dan Higgins to get an expert opinion about how to clean the flooring. I explained to the woman who answered the phone my situation, and she was polite and asked someone there. She came back and told me to use a shop vaccuum and then mop it with bona. I then explained that it was just a fine film residue that was stuck in the distressed parts of the wood, and asked to speak to the gentleman she spoke to so I could talk directly to the source of "expert information". Keep in mind that I paid $7000 for my hardwood flooring, so that was a good amount of money I gave them. The guy (not sure who) came on the phone and I explained to him my situation. He told me to use a shop vac, sweep/vacuum, and then use Bona. He then, said smugly, that is exactly what the young lady told me, and that it is common sense. Taken back, and I was annoyed, but I calmly replied that all of the major pieces were gone, and just a fine dust residue was left. I told him dry mopping didn't work as the residue reappeared upon drying. I asked him if a soft bristle tooth brush and Bona would work to get the residue out, and he smugly replied "yes". I hope whoever I spoke to reads this, because you sir, have absolutely zero customer service skills, and I have absolutely no idea how you made the reputation you have on Google because you are an arrogant, condescending human being who should be ashamed of himself. For that, you should get zero stars, but I don't want to punish everyone else who works there. If I treated my patients the way you treated me, I'd be out of business. For everyone else I dealt with there, please educate him on what good customer service is. It goes a long way. read more

I highly recommend Dan Higgins flooring! They were awesome! All the employees are very friendly, helpful, and accommodating. My hardwood floors in my master bedroom turned out beautiful. Thank you and I hope to use you again in the future for all my flooring needs. read more

What an awesome Job. Wood flooring just gorgeous. The carpenters were wonderful and cleaned up each day, moping and vacuuming.

Dan Higgins Flooring: I had my floors refinished by Dan Higgins subcontractor, and although my floors look nice, they were completely careless with the stain. It was all over my white woodwork and my stairs, also on my wood railing and stair trim which is stained a different color. They said the base board would need some touch up but it had to be completely repainted. When I complained and the contractor came back out he really didn't think it was that bad. I thought it looked like a five year old did it. A little effort with the stain would have saved a lot of trouble. He did a quick touch-up to his satisfaction not mine and the wood railing he rubbed a little sandpaper on and then a little stain but there is still stain from the floor on wood railing and when I bent down to look at it he said "WELL IF YOU LOOK AT IT LIKE THAT". When I hire someone to do a job I do not expect to find the stain on anything except the floor it was even on trim by the front door where there is no hardwood floor! Cathy B read more

This is the first time we've used Dan Higgins and it was a great experience! Everyone involved with the process was professional and friendly. They answered all our questions and concerns with great detail and provided us with the best options for our situation. Everything from the estimate through the installation were completed when they said they would be done; always arrived on time. The installers were great! The job was excellent and they left the place spotless when the job was finished. They are the best and we would never use anyone else for our flooring needs. Highly recommended!!!! read more

Our experience started out great! We got 3 quotes and went with Dan Higgins... A company that is well known AND gave an estimate that fit our budget. The original "salesman" seemed knowledgeable about the TLC our old home needed to get custom wood floors in our newly renovated house. The crew that came out the first day was polite and professional. Once my husband noticed the job was not being done properly (uneven boards, clusters of small boards, uneven transition to new kitchen tile) we requested the job start over. The original salesman was called and once he refused, we requested he come see for himself the problems we were facing. He arrived and still refused to redo what was already put down and even aggressively threatened to "pull off the job" leaving us with a half-finished floor. We requested to talk to Dan Higgins. The next day, the operations manager arrived and again, justified why our concerns were not valid. He agreed to cut out the boards we didn't like and glue in pieces to fix the floor. We voiced our concerns about spending thousands of dollars on a new floor and having pieces glued in as a resolution. When we addressed the uneven floor leading up to the kitchen tile, he said "It's not like you will have furniture there. Who cares if the floor is uneven." I explained that we WILL have an island there with chairs. Again, he adamantly said he will not agree to have the floor started over. We demanded to speak to Dan Higgins. The next morning, Mike Higgins arrived and immediately had the workers pull up the floor. He halted the job and had the experienced leveling specialist come over to make a plan to do the floor correctly. He was very apologetic and diffused the situation. We agreed to pay the difference needed for additional supplies, since we just wanted a beautiful/level hardwood floor. The job was resumed the following week and Dan personally arrived to ensure the job was being done properly. At this point a 4.5 star review would be given. HOWEVER, once the crew finished and left, I used a fiber broom to clean the floor and notice a damaged/splintered board was placed in the center of our new dining room. I was appalled. I emailed Dan Higgins and his response to me was, "ONE BOARD...Wow, the whole job got re-done with only one board in need of repair, I'd say not bad." Someone came out the following week and had to cut the board out and re-glue a new board. The service guy said the board may eventually pop out due to expansion. When he left we noticed he cracked the board adjacent to the one he fixed. Also, there is a sheared board in the living room. I will not have them come back to fix any boards OR do anymore work on my house. They did do the steps and upstairs hallway beautifully. I really wanted to leave them a great review. read more

I highly recommend Dan Higgins Flooring. His hardworking crew, Bob, Nick, and Justin, were polite, professional, and did a fantastic job installing my laminate flooring. Dan has been in business for decades, and that doesn't happen unless you're honest and know your stuff! read more

Dan Higgins flooring was top notch from sales to installation. The crew did a phenomenal job and transformed the builders grade steps and hallway to a show piece that draws immediate attention as you walk into the house. read more

We recently had hardwood floors installed at our new home. We were thrilled with the experience. We worked with Chris to pick out the right floors to match our existing hardwoods. We ordered one color and when the installation started, it was clear that one section of our house had a slightly different color than we originally thought. The installation team quickly called the office, Chris came back out, and that same day they delivered new boxes of the different color. No charge, no complaints, no problem. The installation team didn't miss a beat. They brought on additional guys and re-arranged the plan in order to keep within the scheduled time frame. These guys were meticulous. When a piece of trim or transition wasn't stained correctly, Jimmy and Pete made sure to tell me and to bring a new piece out the next day that matched better. Highly recommend! read more

Top notch most professional flooring company you could ask for. When I started out, I was back and forth with which hardwood I should choose. I changed my mind about 30 times but with the help of their sales woman and our estimator Chris, I was able to narrow it down and get the exact flooring I was seeking. The delivery guy was excellent and even took some measurements for an area of molding we forgot to mention in our original estimate. Finally, the crew that installed our flooring was the best. Besides doing a great install, they did not leave a trace behind, they cleaned up so well!! Would not hesitate at all to recommend this company. Special note, we used the plumber that they subcontract and we were beyond happy with him as well. We have had various plumbers from big outfits before but they do not compare to this guy's work ethic and honesty. read more

Chris came out and did a detailed estimate to replace our stairs. Excellent job. Paul was an amazing installer and final price matched the estimate. No extras! Highly recommend! We love the new stairs! read more

Outstanding. Second time we have used them highly recommend them. Top notch professionals.

My whole house has hardwood. An independent contracted installed on the first floor and this company installed wood on the stairs and the second floor. (Same wood was used in both places.) There's a big difference in how they were installed! The upstairs floor has lots of gaps that were filled with putty vs. not a single gap downstairs. They also weren't as careful about staggering the seams. There is also a noticeable difference in how carefully the baseboards were installed. I had some really crooked walls downstairs and my contractor was still able to do a great job with the baseboards. The upstairs, however, has lots of caulk to hide seams that were cut a tad too short. (I really wish my contractor had been able to do the second floor too.) The stairs were done very well, however my first 4 steps are a different color from the rest of the steps. I think they used a different kind of wood. I thought overtime the wood would blend, but it has not. I can also confirm what another reviewer said about the owner--that everything is fine until you have a problem. Then the guy is very rude and belittles you. read more