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Pageberry Mercantile

5.0 (1 review)
Closed 10:00 am - 6:00 pm

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2 years ago

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Kitchen and Bath Solutions

Kitchen and Bath Solutions

3.6
(5 reviews)
9.6 mi

If you are expecting good customer service from this company, you will be very disappointed. Be it…read morephone calls or text messages or even in store visits, there is no response. A great team of men installed quartz countertops but that's all I can give a good post for. Communication is a barrier. Good luck.

Kitchen & Bath LLC are incompetent plumbers, poor project planners, and OK bathroom tilers…read more Plumbing problems started during the planning phase, when they told me the sink did not need a an overflow, but I didn't think that was right, so I ordered one with an overflow. Thankfully I was correct, since the sink that they sell does have an overflow. I imagine other customers may have had big problems with the overflow after following their bad advice. I had to purchase the bath tub and bath fixtures. We had asbestos glue under the tile and a tub coated with lead, so I had an abatement company due the demo since Kitchen & Bath did not seem to have the expertise to do it. They claimed they could do it, but did not provide any licensing IDs for asbestos and lead removal. These additional costs are not included in the services provided by Kitchen & Bath and reviewed here. On the other hand, I removed the old plastic tub/shower wall cover and installed the mirror and light by myself. After the demo occurred, it was obvious that the plywood floor needed to be replaced. Alberto argued that they could install new plywood on top, but I disagreed. Mold and rot were a big problem, so I wanted it replaced. He delayed the project by 1 week because he was going on vacation and didn't trust his workers to take the floor out correctly without him around. No one from the company arrived at the time they said they would (early the first day, always late after). I work from home, and there was one day where I told them I had an appointment at 10:30, so they needed to show up before 10:30. They arrived at 10:30, when I was walking into the doctor's office. When I called the project lead (and owner) Alberto back after my appointment, he was incredibly rude, unprofessional, and disrespectful. The tiling install guy was late by a few hours and worked until after 8 pm. I have 2 kids and I could not get them ready for bed while this guy was working. The drywall and paint guy always showed up several hours late and could never arrive at a specified time. One day the guys showed up to work for an hour and then left for the day. The project should have taken 9 days but took two weeks because of these late starts and poorly planned work days. There are several small defects that a good contractor would have fixed or avoided, like scraped paint or chipped cabinet surface. These were minor. Every plumbing fixture leaked after the install was complete: the shower, sink handles, and toilet, in that order. I had my own plumber fix it due to Kitchen & Bath's continued incompetence in this area, costing over $250. I am very angry that we decided to remodel the bathroom due to lead and water damage, only to have them improperly install the plumbing, potentially causing water damage. I forgot to get the certificate of insurance before starting the project, and when I asked for it after, they never responded. My insurance agent also asked for it, and they never responded. Now there's a BBB complaint, with still no resolution. I just want the insurance certificate. So if anyone is going to hire them to do anything, only let them do tiling. Hire your own plumber. And if you can, set a daily schedule in the contract.

Photos
Begins the 2019 rowing your kitchen or bathroom...
Begins the 2019 rowing your kitchen or bathroom...
Spaces for your family are extra special. At KBS, we design, with YOU in mind.
Spaces for your family are extra special. At KBS, we design, with YOU in mind.
Visit our kitchen and bathroom showroom!

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Visit our kitchen and bathroom showroom!
Rubin's Furniture

Rubin's Furniture

3.5
(28 reviews)
11.2 mi
$$$

Rubin's is either your cup of tea or not. The styles are generally modern, Scandinavian inspired…read moreand very interesting. We stopped at their warehouse/larger store (there is also a design center downtown) and found a large showroom full of things I'd very much like to buy. There's a clearance area off to the side that sells floor models and returns at good discounts. We were looking for some lounge-y chairs and there were options aplenty. Helping us was very knowledgeable Barb who was never intrusive and let us look around. After making the rounds, we kept coming back to one specific chair - Barb let us know they had 2 in stock from a cancelled order (most things are made to order) in our preferred color, plus they were included in their anniversary sale. SOLD!! I work on the commercial furniture side and felt that the quality here was oberall very high and the prices, for what you get, are pretty fair. It's not IKEA prices to be fair but it's also not made in China crap that will fall apart and bottom out in a few months. You'll love it if: you appreciate mid century or modern design, want a high level of quality, want to customize items. You won't like it if: you need cupholders in your furniture.

Rubin's staff went out of their way with time and service to make our purchase of a sofa just right…read morefor our needs. Kudos to all who helped us -- Danielle in sales and the warehouse and delivery staff. John T.

Photos
American Leather Kaden Motion Sofa.
American Leather Kaden Motion Sofa.
Interior of Rubin's Furniture's new store at 2300 Badger Lane, Madison, WI 53713
Interior of Rubin's Furniture's new store at 2300 Badger Lane, Madison, WI 53713
Copeland Berkeley Bed with Beautyrest Black Mattress.

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Copeland Berkeley Bed with Beautyrest Black Mattress.
Mad City Windows & Baths of Madison

Mad City Windows & Baths of Madison

1.8
(351 reviews)
12.6 mi

We are very pleased with our new kitchen cupboard doors from Mad City! Brent, the sales…read morerepresentative, was able to show us lots of photos of other projects on his i-pad, and he also brought samples of various styles and wood colors. We were impressed with how perfectly the new wood matched the original cupboards for such a seamless installation! We chose the arch topped pattern; we were able to use our original pretty backplates and knobs; we did update with hinges that were internal and more modern in appearance. Within the next month, a carpenter arrived to measure precisely for the project. When the big day arrived, two installers came promptly at 8 am. In two and a half days, the kitchen looked beautifully refreshed and new! Cody D. and Greg C. did an exceptional job installing everything! When they left, the kitchen was spotless! We HIGHLY RECOMMEND Mad City for your kitchen cupboard door replacements! Their representatives and their carpenters were very professional and their prices were reasonable! Enjoy the process!

Everything from the time we called to arrange a visit for an estimate to the first time we were…read moreable to use the new shower was fantastic! Professional people, pricing, value, products and workmanship all get a 10 out of 10. They were so impressive on our initial visit, that we ended up buying that night and cancelled our remaining appointments with 4 other companies. Thank you, Larry Johnson and Nancy.

Photos
Love our new windows
Love our new windows
Love my new Mad City Windows!
Love my new Mad City Windows!
Mad City Windows rocks!

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Mad City Windows rocks!

Pageberry Mercantile - homedecor - Updated July 2026

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