I've been a customer for several years, but recently made a major purchase and was extremely…read moredisappointed. My wife and I purchased a table for around $2,000.00. We saw it and loved it right away, and an employee quickly told us it was the last one. We are building a new home and thought it would be amazing in our foyer, so we bought it. We have purchased expensive furniture at numerous different stores around the Madison area and at one time we had some issues with an item we purchased in Madison. That store went ABOVE AND BEYOND, telling us they would do anything to make it right. Refund, store credit, sending a repair person to our home were all options they gave us. When we bought this table neither one of us recall anyone saying that the sale was final and there were no returns. However, it does say that in the small print on our receipt. To our shock, we learned the table was too long for the spot we intended it for and we have no other place for it. Due to the cost (almost $2,000.00) we reached out to the store to see if we could return it - and we even told them we would be happy with store credit so we could find another, smaller table. The person on the phone was rather short and to the point, telling us "There are no refunds or exchanges, we told you that when you bought it". When we tried to explain that nobody told us that, and we were willing to just get store credit so they would not lose out on a sale, they told us "You will have to talk to the OWNER" who was not there. So we asked for the owner to call us at her earliest convenience. My wife received a call from another employe who was NOT the owner, and she said "I'm sorry, but there is nothing we can do". WARNING: If you are looking for good customer service and a store that cares about their customers and will stand behind their products, I would suggest you DO NOT shop here. We have spent a lot of money at this store over the years and this was a major purchase. They did not seem to care if they lost a good customer and all future sales from us.

This is the most obnoxious store too many employees following eavesdropping suspicious and not…read morewelcoming you to browse and purchase. They need to change their entitled attitude and be customer centric!

Beautiful store with wonderful staff. Deb and Melissa were so helpful. A beautiful selection of…read moreunique items at reasonable prices. Will go back often

From the owner: Artwork, handmade floral arrangements, Home Decor, Wide Selection, Floral, Succulents…read more Products: Accent Chairs, Candle Holders, Candles, Candles, center piece bowls, Center Pieces, Credenzas, Cups, Glasses and Stemware, Cutting Boards, Furnishings, Furniture, Holiday Decor, Jewelry, Kitchen Ware, Luxury Items, Marble Cutting Boards, Mirrors, Plates, Sculptures, Serving Trays, Side Tables, smaller accent furnature, Table Lamps, table top decor, Vases, Wall Decor, wall play Services Free 30-Minute Consultation, Home Decorating, Interior Design Brands: Mitchelle Design Works, Nora Fleming, Nora Fleming Dishware, Nora Fleming Minis. Locations Facts: Right down the street from the Great Dane above Bricks and Mini Figs.

This little shop located on Main Street (Highway 19) in Waunakee is adorable. Yes, you can buy…read moresweet handmade candles online (they have an online shop), but it is much more fun to browse through the handmade items tastefully displayed in the store. It's like a quality Etsy shop of local talent. The prices are reasonable for nice items-I've purchased the body butter, body scrub, candles and the bug spray (that I have yet to use). The candle was a nice, light fragrance that didn't overpower the room making it perfect for a half bath. If you love to browse craft stores, stop by and say hello to the lovely staff that work here. Have extra time? Bring a friend and enjoy the lounge upstairs that has drinks and cookies out for enjoyment.

I absolutely loved visiting this shop. It's so clean, organized, and thoughtfully set up, which…read moremakes browsing such a fun experience. Everything is displayed nicely and easy to look through, with no clutter like some antique stores. The owners are super friendly and helpful, and I love that they've stated it's a greed free store, it really shows in their fair and reasonable pricing. The selection is amazing with so many unique pieces, and you can tell they truly care about creating a welcoming space. I'll definitely be coming back to see what new treasures they get in!

Such a cute store! Very clean, orderly. All antiques were cleaned off and organized which is not so…read morecommon with antiques.

If you are expecting good customer service from this company, you will be very disappointed. Be it…read morephone calls or text messages or even in store visits, there is no response. A great team of men installed quartz countertops but that's all I can give a good post for. Communication is a barrier. Good luck.

Kitchen & Bath LLC are incompetent plumbers, poor project planners, and OK bathroom tilers…read more Plumbing problems started during the planning phase, when they told me the sink did not need a an overflow, but I didn't think that was right, so I ordered one with an overflow. Thankfully I was correct, since the sink that they sell does have an overflow. I imagine other customers may have had big problems with the overflow after following their bad advice. I had to purchase the bath tub and bath fixtures. We had asbestos glue under the tile and a tub coated with lead, so I had an abatement company due the demo since Kitchen & Bath did not seem to have the expertise to do it. They claimed they could do it, but did not provide any licensing IDs for asbestos and lead removal. These additional costs are not included in the services provided by Kitchen & Bath and reviewed here. On the other hand, I removed the old plastic tub/shower wall cover and installed the mirror and light by myself. After the demo occurred, it was obvious that the plywood floor needed to be replaced. Alberto argued that they could install new plywood on top, but I disagreed. Mold and rot were a big problem, so I wanted it replaced. He delayed the project by 1 week because he was going on vacation and didn't trust his workers to take the floor out correctly without him around. No one from the company arrived at the time they said they would (early the first day, always late after). I work from home, and there was one day where I told them I had an appointment at 10:30, so they needed to show up before 10:30. They arrived at 10:30, when I was walking into the doctor's office. When I called the project lead (and owner) Alberto back after my appointment, he was incredibly rude, unprofessional, and disrespectful. The tiling install guy was late by a few hours and worked until after 8 pm. I have 2 kids and I could not get them ready for bed while this guy was working. The drywall and paint guy always showed up several hours late and could never arrive at a specified time. One day the guys showed up to work for an hour and then left for the day. The project should have taken 9 days but took two weeks because of these late starts and poorly planned work days. There are several small defects that a good contractor would have fixed or avoided, like scraped paint or chipped cabinet surface. These were minor. Every plumbing fixture leaked after the install was complete: the shower, sink handles, and toilet, in that order. I had my own plumber fix it due to Kitchen & Bath's continued incompetence in this area, costing over $250. I am very angry that we decided to remodel the bathroom due to lead and water damage, only to have them improperly install the plumbing, potentially causing water damage. I forgot to get the certificate of insurance before starting the project, and when I asked for it after, they never responded. My insurance agent also asked for it, and they never responded. Now there's a BBB complaint, with still no resolution. I just want the insurance certificate. So if anyone is going to hire them to do anything, only let them do tiling. Hire your own plumber. And if you can, set a daily schedule in the contract.

Rubin's is either your cup of tea or not. The styles are generally modern, Scandinavian inspired…read moreand very interesting. We stopped at their warehouse/larger store (there is also a design center downtown) and found a large showroom full of things I'd very much like to buy. There's a clearance area off to the side that sells floor models and returns at good discounts. We were looking for some lounge-y chairs and there were options aplenty. Helping us was very knowledgeable Barb who was never intrusive and let us look around. After making the rounds, we kept coming back to one specific chair - Barb let us know they had 2 in stock from a cancelled order (most things are made to order) in our preferred color, plus they were included in their anniversary sale. SOLD!! I work on the commercial furniture side and felt that the quality here was oberall very high and the prices, for what you get, are pretty fair. It's not IKEA prices to be fair but it's also not made in China crap that will fall apart and bottom out in a few months. You'll love it if: you appreciate mid century or modern design, want a high level of quality, want to customize items. You won't like it if: you need cupholders in your furniture.

Rubin's staff went out of their way with time and service to make our purchase of a sofa just right…read morefor our needs. Kudos to all who helped us -- Danielle in sales and the warehouse and delivery staff. John T.

Had a small shower replaced. Crew was efficient and professional. Highly recommend the work done by…read moreWyatt Meyer. Beautiful new shower. Very happy with the results. Highly recommended.

Dont let this company in ur door! The sales pitch lady stayed for four hours. I started telling…read morethem to wrap it up after an hour and a half. I told them I had to go get my dog and it would cost me $100 if I was late. She stayed 20 min after the time I told her. I asked her to finish multiple times. I was not indirect. I was blunt and overt and she still stayed. I feel this company would pressure elderly people into their $22k showers. (Not even my whole bathroom. Just a shower !) please don't let anyone u love invite them into your home.

Simply Unique is my favorite gift shop ever! Mary and staff are always friendly, and willing to…read morehelp!! The shop is always so cute, with fun, and useful gifts. This is my first 'go to' for shopping!

My favorite local store to find fun unique gifts for friends and family. Staff are always super…read morewelcoming!