Terrific service. Dani was very friendly and efficient. I was in and out in a flash. Thank you.

i'm in here regular fast friendly people hell they even k o my name might help it's on my shirt hahaha

Jonesboro, AR is a FedEx town. Drop off options for UPS/other carriers are a bit hard to find. There is a UPS customer counter in Jonesboro and neighboring Pocahontas, AR, however business hours are limited and weird. During COVID-19 Pak Mail has a great no contact drop off service for UPS/FedEx/USPS outside the front door. Never had a problem or lost item working with this business. Very friendly and accommodating staff! read more

What don't they do at this location. Excellent customer service. I went in to ship something back to Amazon and had it messed up the girl that helped me was sooo extremely patient and walked me through how to correct my mistake. Highly recommend this location. read more

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Horrible experience. I had some time sensitive material to be mailed so I went to Pakmail. I gave them specific instructions on how to mail the item and have the item returned (prepaid shipping label). They assured me they could do it but failed to follow my instructions. My item was returned USPS. I went in to complain and get a refund and I was at first told it was my mistake and they do not return mail the way I had asked. I began to get irritated and was offered half my money back and still told it was my fault. Finally after I got very clear that it was in fact there fault and told them I was going to write horrible reviews online I was offered a full refund which I refused because the owner was very worried about these reviews. Good luck finding them all and removing them. Hope you enjoy my money you took without providing service THIEF. read more

Just signed up to have a mailbox at this location. These guys couldn't be more friendly and hospitable. I like that when I have a package delivered, I get a text message to tell me it's awaiting pick-up. Very convenient. They have a lot of other services available and I suppose over time I'll find those convenient and advantageous as well. read more

Christian rock blaring so loud that customers at the counter could not hear the rep who was helping them. My customer service was clueless: he couldn't find my package, which was delivered to them by UPS yesterday. He thought a printout of the order on Amazon was something left on my door by UPS. Something tells me I'll have to declare this package lost, and ask Amazon for a replacement. UPS should have just left it at my front door; I'd rather take my chances with porch pirates than the black hole of deliveries known as Pak Mail of Jonesboro, Arkansas. Their way of organizing the packages they get is to throw them on the floor--no computer record of what has been delivered to their store?! Sad. read more

Pak Mail was incredibly helpful and professional and they made printing with them an ease. They were fast, efficient, and helpful. Their suggestions for the prints were very helpful and the project came out great. I would highly recommend them for your print/ship needs. They were a pleasure to work with. read more