I have used this FedEx shipping location in the past with varied results. Upon looking up the…read morebusiness hours, I arrived at 9:30 am to discover a note on door saying "medical emergency closed today." This, in itself, is understandable but it happens way too often at this location. What type of business only has one or two employees running the store. If someone is out find someone else to keep the business open. I have gone there on occasions when they were closed even 2 or 3 hours after supposedly opening hours. Carrying a heavy toaster oven to return to manufacturer, I now have the box back in my trunk until I can find a time to take back to Goin Postal. I used this opportunity to look up and find FedEx shipping centers even closer than Goin' Postal. I've learned my lesson with patronizing this G.P. It's the FedEx shipping center in the close-by Walmart from now on.

Guy touched my wife inappropriately after calling him out for making a mistake.. then starting…read moreflirting with her asking if her boobs are real or fake.. seems like he has some anger problems.. or just hasn't got any for a few years.. older gentleman working the front desk

Always very polite and professional. They take all forms of packages and will package it for you…read more They deal with all carriers.

Needed assistance in shipping items to client; stopped by Shipmates off Collier Blvd and spoke…read morewith Jimmy. He was extremely knowledgeable and helpful. Was very pleased with the fact they can ship either Fed Ex OR UPS. Store was clean. Won't hesitate to use them in the future.

My wife ordered a small dormitory refrigerator from Amazon, as a Prime member…read more She lives in the Glades, on Harrison Road, where each building is a four plex. Two condo's upstairs and two on ground level. This FedEx driver left the refrigerator in the parking lot at the entrance to the two flights of stairs to 2nd floor. Amazon Prime free delivery is supposed to be a delivery to the purchaser's front door. They take a picture and send you an email notifying you of the delivery. My wife was so mad. Our main refrigerator blew a compressor from the electricity flickering on and off during the hurricane last week. When the delivery driver sees the package is addressed to Debbie T_____, you would think he would have had the courtesy to deliver this mini-fridge to her front door landing, like he was supposed to. Instead, my wife ends up dragging this cumbersome box up two flights of stairs. Pretty lousy and lazy service. This will end our relationship with FedEx. Never again! Jeff

The self service BOT when I call the number for 3885 mercantile in Naples is a disaster. Hung up…read moretwice only after giving my tracking number. Why cant I be directed to a human at teh store. Very frustrating.

They charge $4.99 to print a shipping label!!! One page!! A…read moreprevious visit i assumed it was a mistake; now i know i will not be back for their services.

The staff is unfriendly, rude, and really don't seem to care about their job. Worse, they are not…read moreknowledgeable in regard to shipping and packaging. The store is also a ripoff. I brought a pre-packed box to ship. I told them I wanted USPS and they charged me for and shipped it UPS. Also, and disturbingly, when they put tape on the top of the box to seal it they charged me $2.00 for 6" strip of packing tape. Horrible

I just had a very nice experience at Staples on Pine Ridge in Naples. This very nice young lady by…read morethe name of Melissa was very helpful and understanding & provided prompt assistance in the printing of my documents !! Thank you, Melissa.

This is a small but clean staples with limited items. I did attempt to get some information from a…read morestore associate and she had no idea what a 3 hole punch is. But she did reach out via her radio, and another associate directed me to the right location. Ample parking with a variety of other stores, including a Home Depot within walking distance

Manisela made my day yesterday. Talking about patience and professionalism, went an extra mile to…read morehelp me out for what I am very thankful. We need more like her.

I have always had excellent service at this store until about 9:30 am this morning. I do all the…read morefoot work for "Rocky". I asked Jim to please make sure the court documents do not come out sideways. Jim's response was " they only go in one way"...... Everything with Jim was a battle this day. Boy, when Jim is crabby look out! I now avoid him when I go into the store.

UPS sucks. They skip more deliveries then they make. Phones are horrible and the follow up bad…read more Most of the drivers are pounding beers by 3

Worst service ever. Do not use. No way to resolve when there is an issue. Asked to hold packages at…read morethis location and they randomly shipped them.