worst experience ever. cabinets came 5 weeks late. after i had my old kitchen demo-ed. so 5 weeks…read morewithout use of my kitchen. no offer to compensate me or adjust price. dont make the mistake of trusting this guy(david). 25k for broken promises and excuses. if i could give zero stars, i would

Horrible experience! My kitchen project was delayed 4 months because of a missing cabinet piece. It…read morewas obvious as soon as you walked into the kitchen for months and months. David was not helpful until I went down there myself and complained and followed up with tons and tons of emails. Finally, at a great cost, having to have the contractor come back again to install it, I finally have the kitchen complete. I followed up with David many times trying to get the additional cost covered and have him remedy the issues but he was not responsive. Now, I'm seeing this happened to other customers. This is not acceptable.

Needed all new cabinets for our kitchen so after meeting with a couple places I settled on Alba…read more What really sold me was the fabuwood cabinets and their guarantee. As we all know, things happen and sometimes things just happen out of our control so I liked that assurance. Plus I had read about their quality and I liked what I saw. I don't believe you need to get custom everything but I also don't believe in buying the cheapest option available to you. This seemed like the perfect compromise. I was able to meet with a designer, and although we weren't changing much in the kitchen, as we were keeping the original layout, he was able to suggest where we could make some visual architectural tweaks to make the kitchen pop more. I very much appreciated that I could see a full sketch on the computer versus a drawing layout. Once I committed there was a deposit and then the remaining half down and the rest upon completion. I did have a hiccup with the crown molding being a different color, but they were able to order the correct one and it was shipped out within a month. However, I had to pay to have my contractor remove the initial molding and put the new molding up. There were also issues with holes not lined for shelving which we just have to live with or at some point commit to making our own holes. This is pretty poor. It has been about 6 months and so far they are holding up.

During a third visit to the showroom, I met a representative from Starmark cabinets. He assured me…read morehe would expedite the door.After a few excuses and smiles, he gave me two numbers to reach him for uodates...NEVER ANSWERED MY REPEATED CALLS AND MESSAGES.THE ORIGINAL DOOR WAS CUT IN HALF IN ORDER TO SHIP IT BACK TO THE MANUFACTURER AFTER THE SALESMAN WAS SPECIFICALLY TOLD NOT TO SO! SERIOUSLY?...After I continued to call the manufacturer, did I get a commitment on when it would be shipped..ONE YEAR and a week, new, replacement door arrived from the manufacturer.Correct shade of white, but poor fitment which caused me to remove shelves to install and adjust. There was no way I would have trusted a third party to do this work. I hired a friend of mine who is a second generation cabinet maker. He had to re-design one of their cabinets which was made to wrong specifications. ALBA did pay for that mistake. There are no more excuses for improving this experience

Highly recommend USA Home Improvements Corp! They just finished our kitchen and bathroom…read moreremodeling, and the whole experience was amazing. Having their interior designer work with us from the start made a huge difference. They are a super professional general contractor, very reliable, and the craftsmanship is top-tier. If you need any home remodeling or renovations in Bergen County or anywhere in Northern New Jersey, definitely call them. Five stars!

USA H I installed a new roof on my house. A…read morefter a couple of years, the shingles have been falling off after we have heat waves. The back side of the rood has black mold growing on it. When I asked for the roof tiles to be replaced, Tazo disclaimed any responsibility and sent me packing. "Not my yob" was his attitude. He should have put a claim into his insurance company because the tiles were roofing tiles were flawed; the manufacturer gurantees them for decades. Why are the two reviews considered relevant based in Texas and in Florida? I am in Teaneck, Bergen county NJ where Tazo's b usiness is located

While the people were very nice and helpful when we were in the store working on the design and…read moremaking decisions, it became out of site out of mind once we left. My wife and I are planning to remodel our kitchen this summer. We have put in our vacation time at work and since we know our dates and timeline, wanted to be proactive in getting cabinets and countertops ordered and scheduled. We have close friends who just did their kitchen and recommended Cabinets to Go, so we decided to head over and check it out. We did not make an appointment, so when we arrived and had to wait an hour to speak with someone, which we understood. Once it was our turn, Donnette greeted us and was very kind. She was pleasant and made us feel at ease. She walked us through the process of picking cabinets, flooring and a countertop. She created a layout of our kitchen and provided a printed rendering of how it will look. We were very satisfied and went home feeling great. We needed to provide a few additional measurements, but Donnette called us that evening so I could provide them and we spoke about a possible need to choose a new countertop option because, she stated that the choice we made was in fact, much more expensive than she originally thought. She said she would email a new rendering with the final dimensions added, and she did that later that evening. My wife and I were, again, very pleased. A few days later, my wife emailed Donnette to let her know that we would definitely like to move forward with the project and would like to schedule time to pick a new countertop option that fit our budget. After a couple of days with no response, I then emailed requesting confirmation of our previous email. After a few more days with no response, we started trying to call. Upon multiple attempts to call, during the week, and getting no one to answer, we emailed another time, specifically requesting again, to schedule time to pick new countertops and to finalize things and set a date to begin installation. No response, again. After about two more weeks, I tried calling again, this time in the weekend, and was able to get through. I was not able to speak to Donnette, but did explain to the person who answered, my situation and express my frustration with the lack of response, to which I was met with some gaslighting statements masked in trying to "explain". Later that evening, Donnette called me back. She acted a bit confused, at first, but did apologize and say "you are correct" a number of times. Ultimately, however, she too began trying to explain why we never received a response and said it was due to email settings not bringing our email to the top. LOL! Literally had me laughing. I felt disrespected, and like I was being treated as if I were dumb. At that point, I was done, but my wife decided we should give he4 another chance and we made an apoptosis go in the next weekend. Donnette assured me, multiple times, that she was holding noon until 1:00PM for us. When we arrived, she was with customers working on a design. It was exactly noon at this point. We said hello and Donnette greeted us. She assured us she would be with us shortly. Unfortunately, after 25 minutes, it became clear that the customers she was working with had just begun the design process and that our appointment meant nothing. We decided, at that point, that we were done. We left the store, without getting to pick new countertops or finalize anything. We were ready to put our deposit and get things set when we walked in, so we were extremely disappointed. Later that night the emails and calls began. From that day forward, Donnette was relentless. I never responded, but my wife decided to give them another chance. She spoke with Donnette and started working on finalizing things and setting dates, then says that we want to pay a deposit. Unbeknownst to us until this point, Cabinets to Go requires full payment for everything up front. My wife was stunned, so she called me. I was stunned. We have the money to pay, but we do not feel comfortable with being locked into such a large project from start to finish having no proof of any work or adherence to an established timeline. I have worked with many contractors and was once one myself, and no one asks for full payment up front. Max would be 50%, and I would be much more comfortable with 30% or even better, 20% up front and then two or three more installments as work milestones are completed. That, my friends. Was the last we will ever deal with Cabinets to Go. I will forever discourage anyone from paying a contractor in full before having any work completed. Pay a deposit and then pay in at least two more increments as you have proof of work completion and satisfaction.

Customer service is nonexistent.... I do not recommend this company but if you like blowing…read morethousands of dollars on a company that couldn't give a crap after they get paid.

Sometimes you find a gem and this business is one of the gems. So easy to work with, good prices,…read moreand beautiful countertops. Honestly so helpful too! I was looking for undermount sinks for so long and they sent me one to suggest I buy and that was better than my hours of searching. They finished the job so quick and the countertops look amazing. I'm so happy I found Milestone while renovating my place. I really suggest you use Milestone! Really really really great!

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

Defective parts, bad customer service, will not accept returns even if the part is defective. Avoid…read moreat all cost!!

We went to van Houten for parts to get our filter going.. which was a challenge.. not only did they…read morefigure it out the service was great !! I highly recommend this place !!!!! Thank you thank you thank you !!!

We have had very (VERI) similar problems as others. Takes money very promptly, but they (VERI) do…read morenot show up for months and months. Constant Delays and the work when you can finally get them to do some, is SUBPAR WORK. Agree that Dennis talks the talk but CANNOT walk the walk. Leaks in new construction they built. Constant Mistakes, Delays, and Damage . Do yourself a favor stay away from them ! Almost every negative review you have read is dead on!!! SUBPAR work and LEAKS. Constant Mistakes, Delays, and Damage .

Just wanted to update my review and add new pictures on how we decorated our amazing home after…read moreDennis and his company transformed an old nonfunctional house into our stunning perfect home! It's been a year and a half and we get so many compliments on everything in our home!

I called to get basic information and Mary extremely helpful because I had a small project I was…read moreworking on. She easily answered not only my questions but was informed me of what the business entailed and hours. When I arrived at the store she was present and her husband the owner walked me around the property helping me pick the exact perfect piece for my project. They confirmed the measurements many times and it was complete within a couple days. The price was very very reasonable. Highly highly recommend and will be back if I have any future projects.

I bought new cabinets from AMC and they are only a few months old. They are cracking/splitting and…read morefalling apart. The installation is awful and the cabinets don't line up. We have called for replacement doors and the owner doesn't return our calls. Do yourself a favor and go elsewhere unless you want to waste your money.