Never followed up with us. Prices were way higher than other services. The kicker is that photos of…read moresupposed work they had done and posted on their website were not their own.

Rick is very courteous, safe and professional. He Just finished my home and it is beautiful. This…read moresaved me lots of time and headache. I recommend highly. Mahalo Rick

Alden deserves special recognition for saving my bacon. My client ordered the wrong size floating…read morecandles and, within days of the event, I called Flora-Dec in a panic. Alden talked me down off the ledge, was so helpful and generous with his time, and provided great service once I was in the store (all while finding me the exact floating candle I needed, phew!). Always loved Flora-Dec but now I know they can be an event lifesaver! Thank you again, Alden. (P.S. next time, I'll actually bring you some bacon)

The lady with the eyebrows at the cash register should be fired. This is why everyone goes to Ben…read moreFranklin.

OMG what a cute store!! Rightly let, colorful, fun, and super super cute! They have everything from…read morestickers to bags to decorations to nicer gift items. I just want to come up with a reason to get stuff just because their selections are awesome. Super friendly staff and conveniently located right by the theater. I can't wait to come back and shop some more. Anybody's birthday coming up?

This is sad... I purchased what I thought was a little bottle essential oil that I wanted to mix…read morewith my lotion because it had a wonderful smell. The little green boxes are on the counter by the register. I picked a beautiful scent and purchased it. Unbeknownst to me what I actually purchased was a car freshener! I knew they didn't give refunds only exchanges and gift cards. I went back the next day to see if I can get the essential oil in the bottle that I had seen on the counter. As it turned out there all car fresheners! The issue I have is it's not labeled car freshener and the bottles are quite deceiving. The samples are in little bottles that would lead you to believe this is actually an essential oil you can use on your body and nowhere does it say that these are car fresheners. . This is my birthday week and my husband was taking me shopping. This was the first time I've ever purchased anything from The Refinery and probably the last! I'm very disappointed that they don't give refunds when special circumstances like this occur especially when the products are not labeled correctly. The lady who helped me was very nice but I highly doubt I'm going to use the gift card that I was given I really think I deserved a refund for a product that is definitely misleading so I'm out $16.00... Lesson Learned..

First time to this location. There is parking. The surrounding area is a little rough. It's a weird…read morelocation at the beginning of Nimitz next to a huge pet store. The interior is large and clean. I feel like on this trip the shelves were stocked and if the other stores didn't have the items this location will have what you are looking for. Holiday decorations, fun gifts, festive clothes, home goods, small furnishings galore. Prices do appear a little higher than other stores and not sure why. But it's is Ross so items are still a value. Service is just okay. There was no line. Staff a little less friendly but that's okay. Definitely a place to check out to shop. Oh and we were asked several times outside the store by random people if we could spare them some cash.

This Ross gave me the heebiejeebies. The vibes here are really bad, I feel like I was on edge the…read morewhole time and I had to leave within five minutes of arriving. There are a bunch of homeless people outside and a few of the customers inside made me uneasy. Didn't feel like I could shop in peace. Not to mention all these aisles are complete chaos.