Still waiting for a quote. It has been almost two weeks. If not interested he should just say so…read more Communication needs to improve.

I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

Dan to the rescue for our pool. Dan came out on very short notice to diagnose the problem and…read morecorrected it in 2 visits. The pool is beautiful again. we will certainly use him for regular maintenance now that we have experienced such great service. Dan was recommended by another outstanding local pool service who could not meet our time frame.. thats a great recommendation. Great value and professional and knowledgeable service.

Owner Don was great and very knowledgeable in how to take care of our pool. Got it all cleaned up,…read moreloaded up the chemicals in a short amount of time, but it was quality work/service that counts so much to us!

i went on yelp to look to change my pool to salt water. The Pool Doctor came with the best quote. i…read moredid however had a another company come out cause of its name and the customer service was horrible I can go on but i will post that on there page. When The Pool Doctor came out they better explain things. save me money, things i did not need when they could of charge me for it. They did not try to upsell me on stuff i didn't need. If you are changing your pool to salt i highly recommend these guys. They are fast and fair and willing to take time to explain things to you. High Five to Kramer.

Cool kid but shitty service. Did the job but wasn't good enough. He needs more knowledge of pool…read moreservice. He serviced my pool for 3 weeks (once a week service) and by the 3rd day the pool is turning black again. He suggested an acid wash. Drain the pool and acid wash. Asked him how much? Then off the top of his head he say $800. I'm like WTF! who the fuck makes $800 in one day. So hired another pool company and now my pool is cherry! Stays clear and blue.

John has been taking care of our pool for more than two years now, and it hasn't looked better!…read moreHe's reliable, great with our yappy dogs, and is super efficient. I highly recommend him!

John is awesome, knowledgeable, and professional. I would…read morerecommend his services to anyone. R Wohlers

We've been working with Koa and Kilauea Pool Service for over a year now, and I can honestly say we…read morefeel so taken care of. What stands out most is their communication. I never feel in the dark about what's going on with our pool--they've walked me through everything from pH to chlorine to salt levels in a way that actually makes sense. Anytime I have a question, they're thoughtful, patient, and genuinely helpful. I also really appreciate their service system. I get email updates before and after each visit with details on what was done, current levels, and even before-and-after photos. Since I'm not always home, that level of transparency is huge. We've also needed extra cleanings here and there after a storm (we are a family of 6 and use the pool heavily) and they've always been able to fit us into the schedule, which I'm so grateful for. Their pricing feels very reasonable for the level of care they provide. Bryson, who handles our regular maintenance, does a great job and is always professional (and patient with our dogs, which is no small thing!). More than anything, I just feel like they truly care--not just about the pool, but about the people using it. Our pool is such a big part of our family life, and it means a lot to have a team we trust taking care of it.

we love kilauea pool service! we've used them for years and are so pleased with their service,…read moretheir crew, our pool. communication is wonderful, trusted staff in your backyard is a must and price is right!

As always, Oscar is the best! Always responds quickly and does the job right! Oscar is professional…read moreand friendly. He knows what he's doing so the trust is always there. Today he replaced our pool pump and had to do extra work because of where the pump was located. Perfect job! Value for the price is unbeatable. Highly recommend Aqua Blue Pool. 100% satisfied customer! Owner/Operator Oscar is the best!

Simply the BEST!! Oscar installed a automatic pool filler for my pool and he and his crew did just…read morean amazing job...His workmanship for detail was just incredible!! ie: He had to cut and remove the slate/stone around the pool area so he could connect the piping from the pool to the spigot, he removed all the necessary stone and when he replaced it you couldn't tell that the stone had been removed, he took the time and patience to replace it to it's original look, on top of that he also had to cut through 12ft of sod which he meticulously did so not to interrupt any of the sprinkler heads. Hard working with Great results. Just a sample of how these guys work...Went to get lunch for his crew around 11:00, brought the sandwiches back, (they were very appreciative) these guys worked through lunch to finish the job, they only drank water till everything was pau, than they ate there sandwiches which was around 2:45. I was totally Blown away. Like I wrote in the first paragraph. SIMPLY THE BEST!!!!

We contacted Aquatic Solutions to fulfill our family's dream of having our own pool. It would be an…read moreunderstatement to say that they went above and beyond in making our dreams a reality. Steve and his crew at AS worked with us on our various requests and we couldn't be happier. From planning to permitting, excavating and decking the process was a breeze. We would recommend them to anyone looking to add a pool for their family enjoyment.

I called several Pool contractors for quotes on replacing my vinyl pool liner as well as some…read moreequipment. Steve was quick to reply and stop by, gave a competitive quote and a quick start date for the work. I actually had to slow him down for 2 days for personal reasons, his NY energy shone through all the way. Steve is fun to work with and his professionalism, attention to detail and follow through are exemplary. He's generous with his time and replies to questions almost instantly. He seems to have a specialized crew member for any problem that could possibly come up and they handled anything unforeseen with expertise. My new pool looks incredible and it went in so fast my head is still spinning. There's that NY energy again. Nothing like my experience 10 years ago. I can only recommend Steve and his crew. I did review checks and had nothing but excellent feedback and I am another happy pool owner on his portfolio. Larysa, Steve, Mario and Jamerson did an excellent job. Thank you.

Two years of excellent pool service by NSPs and my tile pool looks terrific! We are in the pool…read moreall the time and everyone always says how comfortable they feel - the water is well balanced thanks to the expertise of NSP. And Curtis always answers the phone when I call with questions.

I called Curtis when my Pool pump stopped working. He got on it the next day, which was so…read moreappreciated. Toni came out to replace the pump and he was professional and friendly as well as super patient answering my questions about the new set up. His work is meticulous and I appreciate the clean up after. I can only recommend Curtis and his team. I've worked with several pool services over the years, some better than others. Natural Salt Pools is going to be my go-to from now on.