i went on yelp to look to change my pool to salt water. The Pool Doctor came with the best quote. i…read moredid however had a another company come out cause of its name and the customer service was horrible I can go on but i will post that on there page. When The Pool Doctor came out they better explain things. save me money, things i did not need when they could of charge me for it. They did not try to upsell me on stuff i didn't need. If you are changing your pool to salt i highly recommend these guys. They are fast and fair and willing to take time to explain things to you. High Five to Kramer.

Cool kid but shitty service. Did the job but wasn't good enough. He needs more knowledge of pool…read moreservice. He serviced my pool for 3 weeks (once a week service) and by the 3rd day the pool is turning black again. He suggested an acid wash. Drain the pool and acid wash. Asked him how much? Then off the top of his head he say $800. I'm like WTF! who the fuck makes $800 in one day. So hired another pool company and now my pool is cherry! Stays clear and blue.

John has been taking care of our pool for more than two years now, and it hasn't looked better!…read moreHe's reliable, great with our yappy dogs, and is super efficient. I highly recommend him!

John is awesome, knowledgeable, and professional. I would…read morerecommend his services to anyone. R Wohlers

Dan to the rescue for our pool. Dan came out on very short notice to diagnose the problem and…read morecorrected it in 2 visits. The pool is beautiful again. we will certainly use him for regular maintenance now that we have experienced such great service. Dan was recommended by another outstanding local pool service who could not meet our time frame.. thats a great recommendation. Great value and professional and knowledgeable service.

Owner Don was great and very knowledgeable in how to take care of our pool. Got it all cleaned up,…read moreloaded up the chemicals in a short amount of time, but it was quality work/service that counts so much to us!

Absolutely a 5-star business and perhaps the best on the island! As a business owner of several…read morecommercial properties with swimming pools, over the years we've worked with different vendors and Chris of Kazuo's Pool & Spa Services outshines the whole industry! Chris is knowledgeable, efficient, personable, professional and most of all, reliable and dependable! We feel fortunate to be working with Kazuo's Pool & Spa Services and highly recommend this business for any type of pool or spa services!! Top notch business!

We recently purchased a home and have never owned a pool. I was apprehensive about finding great…read morepool service because of the mixed reviews on Yelp. I decided to use Chris and he has serviced my pool for several months now. He has been fantastic. Chris handles weekly maintenance for my pool and spa, and the water looks so clean and balanced. Chris is polite, professional and takes the time to explain any issues. He is honest and trustworthy! If you're looking for a reliable, knowledgeable, and professional pool service, I highly recommend Kazuo's Pool Service; you won't be disappointed.

Still waiting for a quote. It has been almost two weeks. If not interested he should just say so…read more Communication needs to improve.

I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

I needed a quote for a new Vinyl liner for my in-ground pool. Unfortunately they couldn't work with…read moreme, they are booked too far out, so I can't review any work. I can however say they communicated promptly, professionally and friendly, showing consideration for my time which is greatly appreciated.

Had a guy come out to give me an estimate for future work. Two weeks later still waiting for the…read moreproposal. You can't be that busy. Don't worry, I won't be giving you my business in the future. Waste of time.

We contacted Aquatic Solutions to fulfill our family's dream of having our own pool. It would be an…read moreunderstatement to say that they went above and beyond in making our dreams a reality. Steve and his crew at AS worked with us on our various requests and we couldn't be happier. From planning to permitting, excavating and decking the process was a breeze. We would recommend them to anyone looking to add a pool for their family enjoyment.

I called several Pool contractors for quotes on replacing my vinyl pool liner as well as some…read moreequipment. Steve was quick to reply and stop by, gave a competitive quote and a quick start date for the work. I actually had to slow him down for 2 days for personal reasons, his NY energy shone through all the way. Steve is fun to work with and his professionalism, attention to detail and follow through are exemplary. He's generous with his time and replies to questions almost instantly. He seems to have a specialized crew member for any problem that could possibly come up and they handled anything unforeseen with expertise. My new pool looks incredible and it went in so fast my head is still spinning. There's that NY energy again. Nothing like my experience 10 years ago. I can only recommend Steve and his crew. I did review checks and had nothing but excellent feedback and I am another happy pool owner on his portfolio. Larysa, Steve, Mario and Jamerson did an excellent job. Thank you.

Just last week we received a flyer and business card in the mail for this company. The same week we…read morenoticed our last pool company worker was coming but not cleaning the pool! I called today and James promptly returned my call and said he could come out and take a look today. He showed up on time and was hired on the spot after just speaking to him for 5min. I could tell he was an honest and hard working person. Serviced the pool the same day too! Awesome person, customer service, and very knowledgeable. I'd highly recommend his services!

I normally don't leave reviews but must for James and their pool services. I've had 3 different…read morecompanies service my pool but no one services it like him. Before with other companies, service was poor, little to no communication, not the greatest customer service. James on the other hand surpasses all of that, great communication, extremely amazing at pool maintenance, and mainly great prices. One thing I truly like and appreciate about James is his commitment to the customer, he informs you about anything he does to the pool as well as is willing to come and address anything during his off time. The pool has never looked this great!! Truly appreciate the amazing work!!