$500 for 1.5 hour of a technician on-site to install a 3" pipe and some tape to fix an exhaust…read moreleak. This pipe is easily accessible, and the technician had equipment to detect where the leak was. The fix didn't even need tools to do the job. The only reason I didn't fix it myself is that we were out of town. The technician was on-site less than 1.5 hours, but the bill was for 2.5 hours. A company rep claimed that the extra time on the invoice was drive time. We were supposed to get a service contract before the technician came out, but we have yet to see that. They just invoice whatever they want. We never actually agreed to having them service the system. Their website says 'satisfaction guaranteed'. That's not the case. The photo shows what a $500 repair looks like.

Controlled Hydronics is a smaller plumbing company surviving in rough seasons in small mountain…read moretowns of Colorado with serious commuting involved to get to the mountain towns. Most people that service the mountain towns can't live in them too cause there just too expensive and nowadays no one wants to work. These younger generations they don't want to learn hard trades that don't include a computer or a phone. Don Jones has had his company as long as I have lived in the western slope. His company has survived some major seasonal changes, regularly, economic changes, like 2008 and now, and is very good at his job. It takes so much out of one guy to run a crew of guys and always get a perfect result, sometimes that's not always the issue. Cut the company some slack . They've been in business longer than you have. Great job Controlled Hydronics! You maintained professionalism and integrity for more than 3 decades! We glad you're still here.

i can't say enough great things about this builder. we just moved into our home here near ridgway a…read morecouple of months ago and couldn't be happier. my wife and i designed our home and worked closely with dan to pound out the details. dan is a very experienced home builder and honest as the day is long. one of the great things about dan is that he hires only the most talented, friendly, and professional employees and subcontractors. all of these people love working for dan because he is great to work with and he always pays them on time. most of his professional relationships have lasted many many years and will continue as long as he is in buisness. as i found out, building in the mountains is nothing like building in southern california. due to snow loads, frost heave, ice, rain, altitude etc. you will need someone like dan with many years of experience in this type of construction. a special note, i have become great friends with dan and the wonderful people that work for him. they made the construction process of our home very enjoyable and the quality is outstanding. dans reputation in this area is exemplary. with dan and snowy ridge builders, his employees and subcontractors, you are getting the best of the best, period.

From the owner: We specialize in custom home builds on Log Hill. We want me to make your dream a reality. read more

To the owner of ServPro in Montrose. That is not at all what happened. Your project manager,…read moreAnthony, got a tummy ache (literally) and listened to NOTHING I said to him. Your incredibly unprofessional secretary, Cheryl, was nasty and told me that my timeline didn't align with theirs. None of this was true. Your employees got called out for their unprofessionalism and it hurt their feelings. I stand by my rating.

Our daughter in Paonia had a water loss to her home. My husband and I live in Florida, so we…read morecould not be there to help. I teach an IICRC certification course in Water Damage Restoration through Horizon Consultants, Inc. and have since 1996. I have owned and operated 3 restoration businesses for over 40 years. So with my background I watched how this job was progressing with a critical eye. At every turn, the Project Manager, Joe, and his crew offered and delivered over-the-top service. He was in constant contact with me to let me know how the job was progressing, was open to suggestions instead of being haughty and prideful, and was courteous and professional throughout the entire process. I hope you are never in need of restoration services, but if you ever are, do NOT hesitate to call ServPro of Montrose and Telluride. You will be glad you did.