I went to Palm Beach Tan 2 days ago and then I went back again today, so you're going to hear about both trips. I saw advertisements on Facebook about any 3 services for $9. My first thought was OK what's the fine print? There must be a catch. So I called. I spoke with Steevie. She said it would be for new clients only. I said I was never there before and we got talking. I said I used to tan at Body Heat but they closed the store that I went to, so I ended my membership. Steevie said Palm Beach bought Body Heat, so I probably will be in their system. She said no worries though that she would honor the deal. Well cool. I headed over. And then I realized it's right next door to my favorite chicken spot, Hencredible. What?! This must be fate. I got a chicken meal before I went in. Just a slight detour. The tanning salon itself was very clean, and I was greeted with true warmth and exuberance. It was Steevie. I wish they could bottle her attentiveness and passion. She is the standard all customer service reps wish they could be. Go ahead Steevie! She took her time with me and determined the perfect color combo for my spray tan. My husband told me the Versa spa developer stinks. This was a different one. They have both. Plus they have an additive to make you smell nice. She was my own personal chemist getting my feedback on everything. She told me I didn't have to remember the combination we landed on because she put it in the computer. Also cool! I got in the room and put lotion on my palms and elbows. This matters. I'll tell you later. Not what you think. I got inside and a huge jet of warm air shot down. This would be great in the winter. The summer- not so much. We're getting to the part where I'm glad I had the lotion on my hand. 2 poses- arms up- arms down. Front and back. The problem was when I looked down I had brown fluid coming down my neck to my boob. Oh no! I frantically began rubbing it in as the machine sprayed my back. A cloud of developer filled the air and I cracked the door to breathe better. I have asthma. I got out and saw splotches on both legs. I rubbed the brown liquid even and even had it under my nails. I grabbed the wet wipes in the room and started rubbing me palms and under my nails. Thank God I put on lotion. This is the point of the 3 for $9 though, right? Try things out and see what's right for you. This one was a miss. I let Steevie know and she offered a free session. No- it was $3. Lol. I just wanted her to know so no one else would get splattered. The tan developed well and I like the color. I don't think I'm willing to try that again though. Stinky Versa spa for me I guess. Lol While I was there she showed me the infrared wellness options. And that brings me to today. I did the hydro massage with infrared light. Was it amazing? Yes. 20 minutes of bliss. Did my person today get exasperated with me? Also yes. I didn't know how to work it. She had to show me 3 times. When I asked her if I need to get naked she clearly had enough of me and disappeared. (You don't get naked by the way.) Of course I couldn't figure out how to turn it on so I went and found her. She turned it on for me and left. I'm not blaming her. I'm kind of old. I mean half a century is pretty old. It just wasn't clicking for me. I got settled in and oh my Lord, this was lovely! There was red light, so I put it on my feet. I figured I have arthritis and all. I read later the red light is for wrinkles. Lol so yeah. You get a tablet size controller to guide your 20 minute massage. It's water pushing againt you. You can controls the speed, intensity and area of the body. I felt a little like fast food under one of those lamps, but it was fun and relaxing. I have 1 visit left. I'll let you know how it goes. If you come, be sure to ask for Steevie. read more

See all

I joined Body Heat Tanning and purchased an unlimited membership one month before Palm Beach Tan took over. Unfortunately, my experience has been disappointing ever since the transition. The membership I signed up for was not honored in the way it was originally presented. I specifically chose an unlimited membership because it included access to all equipment and wellness services as often as I wanted. After the takeover, I was told I could no longer access many of the wellness services that would have been included under my Body Heat membership, which was one of the main reasons I joined in the first place. To make matters worse, staff members seemed unclear about how memberships were being transferred and were unable to provide consistent answers to basic questions about benefits, access, or policies. Communication throughout the transition was poor, leaving customers confused and frustrated. Additionally, locations have closed and operating hours have changed, which significantly reduced the convenience and accessibility I originally signed up for. Overall, the service, membership value, and customer experience have all declined since Palm Beach Tan took over. I understand acquisitions can be complicated, but customers should not lose benefits they were promised when they signed up. Very disappointing experience. read more

I am very disappointed in Palm Beach taking over body heat tanning. My partner and I had been members for the last decade and tanned together every week. Palm beach has removed the second level one bed from each location near me and now we cannot tan together. read more

The salon is always very clean and Eryka and Caylin are very nice and helpful. Im always greeted when I come in and leave. Its the only tanning salon I will tan at. The beds are hot and nice. Great lotions for tanning and skin care. Love tanning here. Mary P. read more

Every time I go in there. The staff that works there and never even knows how to do their job. They always have to call the owner and figure out how to do their job. Very unprofessional. read more

A variety of services and I love their super beds! I got tan quick and I look better and healthier.

This place has gone down hill. All the girls you had working here have all been replaced with new girls and guys with 87 different color hair. They're all slow and mess up all the timing and talk rudely to the customers. Bring the old girls back please read more

Friendly and helpful staff, clean facility and always a bed available when I want one. This place checks all the boxes of a great tanning salon. I highly recommend! read more

This place is scamming me. YOU CANT CANCEL A MEMBERSHIP OVER THE PHONE FOR SECURITY? ITS A TANNING SALON WHAT SECURITY DO THEY NEED? THE INFO THEY HAVE IS ALL ACCESSIBLE ON GOOGLE ABOUT A PERSON. THEY DONT READ YOUR CARD NUMBER TO YOU TO CANCEL... THIS IS A SCAM TO LOCK YOU IN A CONTRACT. I have used this palm beach tan for years! Recently moved out of state and forgot to cancel my monthly membership of 100 dollars. When I called in.. They gave me corporates number, which is an automatic voicemail. Have not heard back it's been 3 weeks. I have also emailed and not heard back. I guess they have no way to cancel my membership, so just know you are locked in with no way out of a TANNING MEMBERSHIP lol so silly. I don't want this on my credit, so I had to hire an attorney to get out of this membership or shut down my bank account. I am researching other law suits they have now, I'm sure I can't be the only one trying to cancel a membership with no luck. read more

I've been a long-time customer and have always appreciated this service. I was surprised during my recent visit when I arrived about 15 minutes before closing, and the staff member told me I couldn't tan because the system logs out 30 minutes prior to closing. I wasn't aware of this policy, and it hasn't been an issue in the past--even when I've come in at similar times. If this is a new policy, I understand, but it would be helpful if it were clearly posted or communicated to customers. The store hours still say you close at 10 PM, which is why I expected to be able to tan up until then. I hope you can clarify the policy moving forward. I'd love to keep supporting your business but want to avoid future confusion. Basically if you're expecting this place to close at 10, that's not true & miss leading. Sprays stop at 9:30. (Again, even tho that's NEVER been an issue in the past years I've been going). I'm not sure if she was having a rough day and wanted to close up early or what the issue was because I asked her if this was something new and she said, NO. read more

McKenna is my tan fairy god mother. I have been tanning for ten years and never received a custom recommendation on beds before. She is the best! She got me to my tan potential by recommending different beds and times for each. Everyone should trust McKenna!! She got me right for summer. Thanks again! read more

I swear people will find any reason to complain.. These 1 star reviews are incorrect! This place is great & staff is very nice & professional. I got the Catalina spray tan (dark) with the Versa machine. I've had it 4 days now and I love it! I've gone to competitors before and not only is this place cheaper, but the product isn't sticky and doesn't smell bad. It also lasts a long time, including my face (typically that's the first to go.) For a machine.. this is a very even, long lasting, affordable tan. Rooms were clean & well stocked. I'm going to sign up for the membership. read more

Spending over $120 to tan is already insane but I do it because I feel palm beach is the top tanning company around. Tonight I was so disappointed, after purchasing additionals to enhance my spray tan I was waiting in the lobby when I heard screaming and cursing coming from the manager in another room. As the other employee rushes around cleaning beds and checking clients in. When it's my turn to spray the employee notifies me there are no hand wipes. Very inconvenient but I let it go since I pre paid and had an event the next morning.. after my spray tan I went to wash my hands and there was also no hand soap. Spray booth was filthy, every trash can was over flowing, laundry baskets full of towels. And only 1 out of 2 employees actually working. When I brought this up to the manager afterwards she explained to me "it's busy season" lol I do everything I can to avoid this location. read more

See all

Compete sham. 1) No pricing anywhere in the store - have to depend on staff to verbally explain instead being transparent and visual. 2) Company policies are Eurocentric. Let me explain: When I came to the store I was informed I wouldn't be able to tan the full time because I'm a new customer. Ok cool! If that's the case company should provide first visit at a discounted cost since you are paying for a full session and only receiving half. I was then told after 24hrs I could return and tan again. Nothing was mentioned about time being incrementally provided. Or other store policies about if you haven't been to the salon your time would be once again deducted. So upon my second visit I received 2 ENTIRE whole minutes, making my allotted tan time 7mins. I was tanning to go on vacation, I received a total of 7mins of tanning bed w Palm Beach Sham. I came back from vacation and they proceeded to inform me that I would have to go back down to half time again. Which as state above was never mentioned when I bought a package of tans with them. Mind you I was on a tropical vacation, I'm asian/islander and I went tanning at another salon while I was away. I expressed how company policies are very Eurocentric and do not account for people who don't burn easily or at all and are catered to fair skinned people. If company policies stay the same way it is currently, Fine but they should be charging for time/mins in bed being used and not sessions - where you are being sold a total amount of time and then being told you are not allowed to use the time you paid for. I asked for a refund and of course the manager on duty couldn't help me. It's Sunday so I tried calling corporate and the regional manager but have yet to speak to anyone yet. I don't normal write crap reviews but I genuinely feel this company is taking advantage of the consumers. Although, this might not be the intention but if that's not the intention they should do away w selling sessions that cost up to $50 a session(the one I purchased) and switch to selling by time. Will update if I ever get in touch w Corp. but until then go elsewhere - you can get unlimited tans for $60 at other salons. Instead of paying $50 for a 5min session. read more

Me and my Fiancé joined up in May 2024 to get a jump start on our Summer Tans for Vacation. We were explained that we would have to pay for the first full month and our second month would be prorated which is fine. We were told that the 2nd month would be $39/each but we were charged $43.16/each, apparently there is Sales Tax applied. There is no pricing listed anywhere and we have been given a different answer each time we visit. This company is not transparent with their pricing and which tiers cover which beds. We have visited (2) different locations (Boca Park and Shadow Mtn Marketplace) and the beds are completely different at each location. The first time we visited SMM location, they tried to up sell us for an additional fee of $50/each to be able to use the majority of their beds. They would not allow us to use the maximum time on any of their beds due to new bulbs, etc. It took at least 5 visits before they would allow us to use the maximum time. We should have more of a Tan at this point but we are seeing very little results, especially for beds that have new bulbs, etc. They also offer a free week of tanning or (1) Spray tan to new members and when I called the SMM location to find out why this was not mentioned to us, the representative stated that they do not have to mention this to us unless we happen to stumble across it on line. What a horrible way to do business!! Needless to say, we are canceling our membership and we will find another Salon for tanning. read more

Honestly I really enjoyed coming here when I lived in Vegas. Was told specifically by the person who signed me up that I did not have to cancel my membership in person. Went for a few weeks before moving, talked about moving with some of the girls and was never told I had to cancel my membership in person. Moved to GA and now 1. They can't transfer my membership (wasted $150) and 2. I have to cancel in person and no one is authorized to cancel my membership at the store. Wanted to leave a review for buyer beware. read more

I used to tan at the palm beach off of eastern and LOVED it there, staff and everything was great. Started coming to this location and noticed (not all) but most of their staff are just a*sholes. Talked to the girls at the eastern location and they all said the same thing about the staff, that's an ISSUE. the worst customer service i've experienced in a while, honestly sad. i would avoid this location at all costs. they will also throw away your personal items. read more

I was told I would get a call back from a DM over a week ago. Customer service isn't important. All they care about is the white board hanging by the front desk with their sales. Glad my money won't be on their boards anymore. read more

The girls inside this location are very knowledgeable and explain everything so you can achieve your tanning goals. I have been with another well-known tanning salon company for about 20 years and decided to try Palm Beach and let me tell you I was not disappointed. In one week I was able to develop the same color. It would've taken me in a month to get over there not only that the beds at Palm Beach tanning are much nicer and newer. It's very clean and they supply towels and googles. Since Covid the other tanning salon has not provided towels even though there's not as many locations I make it work because I am getting a better tan. I definitely recommend this place. read more

I decided to do an update because afterall, I DO come here quite often. So often that it doesn't match my previous 3 star rating. So I decided to bump it up to 4 stars because really....this location is clean and there's tanning beds/booths available most of the time. I've gone mid afternoon to even late evenings and I've never had to wait. Each room is always cleaned. The floors are never dusty, no hairs from previous guests, no lotion stains and everything seemed to be wiped down after every guest. Their monthly tanning packages are one of the better ones here around the city. As of March 2015, they are running a special with only $5 start-up fee. Normally it's like $20. Most of the time, they will run some special promo to waive the start up fee for you. They have a new basic package; level 1 tanning bed ONLY for only $20 a month. Not bad when you just need your basic to get you some color. My level 2 package (gold level) is currently running at about $40-47...give or take with tax included. Oh! And this location have Versa Spa spray tanning booth. Haven't tried it yet so I can't comment if the machine is glitch or how well it's functioning. But generally, I like Versa Spa. Happy Tanning!!! read more

Palm Beach Tan - Level 2 bed - Skin Care Near Me - Las Vegas, Nevada

Please be sure to get everything in writing. I was lied to by the girls in the office about their money back guarantee. After they ran my method of payment I was told that since I was a new member I was only able to tan for half of what the maximum time was allowed, then half of the next max time. Also their 24 hour policy. After being unhappy with this I reached out to cancel my membership. After not receiving my multiple calls back I decided to reach out to corporate. They then proceeded to tell me that they do not offer 100% refund like the girls in the office stated. They wanted to charge me 40-50 bucks for the one session that I was only able to tan 50% of the time. Please train your staff properly. I will continue to write reviews each day until resolved with me. I carry a very strong IG following of 200k plus users and will be sharing this extremely poor experience to others. read more

Palm beach is the best tanning salon in Vegas! The customer service is consistently on point, the salons are always clean and they make sure to offer the best deals for all customers! I left body heat 2 years ago and would never go back! They are always running specials on packages and lotions, which is an added plus! The holiday candles are my fav! They need them year round! I really appreciate how palm beach makes it a point to stress the importance of customer service to their employees, they are always updating customers on new deals for services. I always feel in the loop! Hassle free, no contracts month to month payment, you can't beat Palm beach! Thank me later! Happy tanning! read more

Nice staff but days after reopening after virus pandemic shutdown... they were met with strict Nevada health dept protocols! So imagine my surprise when all 3 staff weren't wearing masks...one manager, one assistant and one staff member who respectfully put her mask on 1 second after seeing me. They are cleaning the salon and beds without masks which negates the whole cleaning process. I blame upper management and store management. It wouldn't be so bad if it weren't a DEADLY pandemic! Clients aren't required although I do out of respect for my community and they do contactless checkin and social distancing. STAY AWAYVUNTIL THEY GET THEIR ACT TOGETHER UPDATE:after calling their Corp headquarters 3 days ago and leaving message... no response Now it's known, they are about the money and sales and could careless about public! read more

Drew is honestly the coolest and most accommodating person! He knows me by name when I come in and is always super friendly. Everyone else on staff is also incredibly friendly too! read more

Honestly, I was unsure about the pros and cons of tanning beds. I know they can be very dangerous and I always took that into consideration. However, I've been diligently researching this matter and found so many pros that outweigh the cons. Adam is such a beautiful man both in and out. He represents PBT very well! I hope the owners see this review. I have been going here about 2 weeks (so far) and have benefited tremendously from tanning. It certainly isn't in vain; I feel much happier and healthier. My skin is clear. The tan is just a bonus I purchased the "organic" Swedish Beauty bath wash and lotion, tattoo stick, and chapstick. Adam hooked me up, thank you! Besides the products, I payed for 3 months (Diamond) and received a FREE month. After moving from Southern California, my tan was in jeopardy. Desert sun is so different from back home and I didn't enjoy sun bathing in the scorching Vegas heat. I was spray tanning for a year @ Bronzed. I never used a tanning bed before this. I am glad I finally did! read more

I went in to tan, the bed had no face light working or mist in was just air, i end up spraying .. everything can break down so i had no issues. Days later i go in on 7-18-2024 manager put me in to tan i asked her did they fix the bed , she was having attitude towards me she said they checked the bed and there is no issues is you who have issues and i didnt say nothing i went in to the bed and the bed had no mist spraying and face light wasnt working so i end up getting out and i was very upset that she put me in bed knowing is not fixed, i was in rush and dhe was very very rude she was acting like she arguing with cheating boyfriend. I asked for manager she said very sarcastic I'm the manager. Im very happy with that place i love the beds , i dont like how i was treated and she told me im sick of u coming in and always having problems which that was 2nd time i seen her in my whole life. The 1st time i seen her when i was coming in the other girl run away i asked her why r u running away and she said im training her a d i didn't know who was coming in.. arent you going ti greet the costumer who ever comes in? And i had to wait 5 minute outside the door knocking on it u til someone unlock the door. Anyways i reached out to corporate with e-mail and multiple voicemails nobody has reached out back. Maybe is time to go somewhere else. I just like to come in tan in working bed what im paying for without feeling uncomfortable and attacke read more

Kyra is by far the best employee i've encountered at palm beach. She always helps me with product and makes sure my spray looks fantastic as always!!!!!!!!!!!! read more

Probably the best tanning salon in the area ! Super clean ! Super nice !! Great staff !! Always a smile when you walk in ! Thanks PBT & staff !! You make me glow !! read more

Hello. I've been a member in California for several years. I am visiting Las Vegas and decided to get a quick tan. Myself and 2 other friends came to this location. The attendant at the front desk named Bee was EXTREMELY RUDE!!! She let us know that for some reason our memberships did not transfer from state to state, and instead of apologizing and showing some care...she just said it's gonna be $17 per person. Not even a, "I apologize for the inconvenience or unfortunately your specific membership doesn't transfer". For a customer service based business, she lacks any skills required to perform the basic functions of her job description. This was completely unacceptable considering every other location I've ever been to has exceptional service. She needs to be fired. read more

I love this tanning salon. It's clean, they offer good sales on lotions, and everyone is always friendly. I always do a level 2 stand up and I've never had to wait. I've tried a few different salons over the years and this one is my favorite. I've never tried their spray tans before so I have no opinions regarding that. read more

Palm Beach Tan - Skin Care Near Me - Las Vegas, Nevada

Have been a customer for awhile now after switching from another tanning salon. The beds at this location are newer and they let you know when bulbs have been changed so that you are skin mindful. When I signed up they sold me tanning lotion but the only reason I didn't give them the 5th star was because they try to sell you product even if you are standing there to check in with that product they are trying to sell in hand. I wish they would not offer the products as much. read more

Definitely nice salon and always clean beds but the membership is ridiculous. They try to make you come all the way to the store to "sign" a paper to try to lock you into the membership. Everything Is done online these days so there is absolutely no reason to do this to your customers. step it up and update your app or let customers cancel by phone read more

Being a novice tanner, I decided to take advantage of the March weekly special and try it out. Adam was beyond helpful and extremely knowledgeable. He was so patient, explained all my options and showed me around the salon. The salon is very clean, cute and has everything you could need. Im very happy with my results and will be back soon!! read more

I absolutely love this location. Adam is the best, he recognized me after only a few times coming in, he knew my name, he knew what bed I preferred, he makes me feel so special. The place is always clean and the beds are always clean and ready to go, very rarely have I ever had to wait. read more

Manager Carley was rude and short and unprofessional. Bought a year package in hopes to stay and none of the people still work there when I started only a few months ago. Employee turn-around is bad I guess from what the current employees states. Only bad experience is from Carley - will no attend again if she is working there. read more

Palm Beach Tan is a very clean tanning establishment in a convenient location. The beds are always clean, the staff are always helpful, and it never seems to be too busy. The prices are great. I use this facility to keep my tan up in winter, and also to boost it during summer. If I could list one fault with this place, it would be that the staff CONSTANTLY try to sell you things. Every single time I go in there, without question, they will try and sell me lotion, after care lotions or try and get me on the next level package. This can become frustrating when you are wanting to just quickly pop in, get your tan on, and pop out. read more

I've been a customer of Palm Beach off and on for years. I purchased a spray tan package right before the pandemic hit and assumed it would be honored once they annouced their reopening. I had not received an email or call from Palm Beach announcing their reopening (as I did with literally every other company that I am a customer at.) Today while at the gym my girlfriend told me she was going to go spray and I was shocked to hear they had reopened. So I called to make sure they were honoring my package. The girl on the phone informed me that corporate had "extended my package until June 25th, sorry" did not try and make it right only added that "well we've been open since May 29th". Ok well when the world is in shambles and I am quarantined at home jobless checking to see if Palm Beach was open wasn't at the top of my priority list. So I miss out on my package by a week? Horrible customer service. I will never go here AGAIN. Please take your business somewhere else. I'll make sure my friend stop going there as well. Especially during such a trying time to try and profit off of people is disgusting. read more

Amazing! Super friendly staff. Great beds and lotions!!

I have been going here for a few months...Im giving it 5 stars for customer service for the few who have been so kind...however I wish some of the girls would smile more, it makes me feel uncomfortable when i walk into a place that takes so much of my money and the employees don't look like they enjoy their job. They work really hard to clean the beds constantly i give them 5 stars for cleanliness i have yet to see any major results on my tan but Im hopeful. There are some really sweet people who work there but like i said i wish some of the others would be more welcoming. It kind of ruins it for the few there who work so hard and are so helpful patient and kind. I wish the almost 200 dollar lotion would give me more results...i will re rate later on based on what this lotion does for me....i am going to be positive I like how they offer nose filters for the spray tans....however the bottle of barrier cream pump never works and ive asked them to replace it 3 times because thats kinda gross to think of 40 other ppl dipping their fingers in and out of the same lotion....either way its gross and not sanitary at all...Im not a stickler or OCD clean but I own a hair salon and its so important not to spread skin infections and other things around through mishaps like that....so i just hope in the future they could be more attentive its so important to keep facilities clean... But I want to say theres this yong brunette girl with long hair always wearing a blue shirt running around cleaning and working hard and it seems like she does her job well. I want her to know i appreciate all the hard work. And the assistant manager who is the only male employee has always been so kind and smiles, its nice to walk in there and be greeted warmly and so genuinely. A lot of people should do the same. There are a few other girls im not sure their names but have been very helpful....so im going to give it the top rating for now....i just hope that the customer service gets a tad stronger im a stickler for that read more

Absolutely love this location! Always fast, effective and super clean! Adam and his staff are phenomenal and so knowledgeable. They listen to you and your needs. It truly shows that they care about the business you bring to them. Kudos Adam, keep up the good work! read more