Hidden gem as a male was a little worried about going to a facial place but, Melanie made me feel…read morevery relaxed and refreshed and very welcome. Recommend to anyone looking to get some cleanings done. 10/10 coming back as soon as I can.

mani and pedis at Susie's are relaxing and quiet. Great service, quality products, and pleasant…read moreatmosphere. looking forward to trying the head spa on my next visit.

Love this place but their prices have skyrocketed as of late. First time I've payed to get my gel…read morepolish removed in my manicure today, last times I've never been charged for removal.. my end total was almost $100 for a builder gel manicure and in my opinion they are not worth that price. I will be looking into doing my nails at home for the foreseeable future unfortunately.

I was a little apprehensive to book here seeing that it only had 3.5 stars....but I must say I just…read morehad the best massage and facial of my life! Both women were very personable, listened to specific requests, and overall just did a fabulous job. The spas bathrobes were super comfy and they left you a chocolate in your locker which was a fun surprise. I had 30 minutes in between treatments so I was able to sit in their relaxing room and read. It was amazing. The only thing that was a little annoying (if I had to say anything) was the amount of times people came in and out of the room. Not their fault, but definitely interrupted the full "relaxation".

I loved everything about my experience here…read more I was looking for a spa that was decently priced and also offers nice amenities when i stumbled across Woodhouse. You are asked to come in 15-30 minutes before your service so you can prepare without being rushed. Upon arrival, I was greeted and a staff member brought me to the locker room so I could change into my robe and slippers. With your service you also receive a locker with your name on it and a piece chocolate inside which I thought was a nice personalized touch. I was then taken to the "quiet room" to enjoy complimentary drinks and refreshments. I loved the quiet room because it was literally so quiet that you can hear a pen drop. It is a nice escape for anyone who wants to enjoy peace and quiet. The service I received during this visit was the body balance massage. The massage was very relaxing and I appreciated the essential oil treatment which made the experience even more serene. After my massage I spent a little more time in the quiet room enjoying refreshments. I definitely recommend Woodhouse for solo, couples, or groups. Service was great, staff was polite and professional. I plan on going back again very soon.

I've come here multiple times and every time I am quoted a 30 min to 1 hour wait time, even if it's…read moreempty. Today it was 30-40 mins but I have another appointment in the area so I didn't wait. The time before this I waited and then I was told they were going to close because it was raining.

I had a walk-in visit at Posh Nail Bar for a Shellac manicure and like how it turned out! My nail…read moretech Hailey was friendly, efficient, and did a great job matching my manicure to an example photo I had shown her. For the gel manicure and two tone design, it was $50 before tip The ambiance of the salon was nice, and overall, I had a solid experience -- I would be back to get my nails done here again.

I need to share my concerning experience with this Hand & Stone location. I've been a loyal member…read morewho has occasionally needed to reschedule appointments due to health reasons. After what should have been a routine medical procedure, I scheduled a massage thinking I'd recover quickly. When I unexpectedly started feeling unwell, I responsibly called to inquire about other available times. I ended up rescheduling once to allow myself time to rest. During this call, the male (Justin?) front desk member was inappropriately judgmental, saying, "Why would you schedule a massage knowing you had a procedure?" He then proceeded to ask what specific medical procedure I had undergone - an invasive and unnecessary question. He also falsely claimed I had rescheduled "twice," when I had only rescheduled once. Minutes after this uncomfortable conversation, my condition deteriorated rapidly, and I ended up in the Emergency Room. This was a genuine medical emergency with complications that no one could have anticipated. I understand and accepted the cancellation fee. What was unacceptable was the judgmental questioning and mischaracterization of my actions, especially given that I ended up in the ER immediately afterward. After I recovered - when trying to book online, I found my account restricted. When I called to ask why, I was told by the manager - Libby, that the owner Larae had blocked my online access "to clean up their books, for clients like me" forcing me to "call for all appointments to ensure I'd make it in". A wellness business should understand that health situations can change unexpectedly and treat clients with dignity. Questioning someone's medical decisions followed by restricting their account after they experienced an emergency requiring ER care shows a concerning lack of professionalism and compassion. I explained the situation to my home location, they understood, apologized on behalf of the Webster location and cancelled my membership.

Hand & Stone has changed their transfer policies to 3 transfers for a yr. If you cancel your…read moremembership, you are not allowed to transfer remaining policies to others, you just loose them. Your money is now lost and they is nothing you can do but take it. The webster location gave me so many issues with using my membership at other locations that I had no choice but to cancel. I scheduled a massage at another locations and the manager told them they are poaching their clients and that was not the case. I moved from webster and it shouldn't make any difference where you go as long as you use the packages. Customers pay too much money for them to have so many restrictions on their packages. Find another place!!!

Ashley has kept me beautiful for all occasions!! I get the works! I love how I can put on a bathing…read moresuit the same day I get a wax! Whatever she uses is awesome on the skin. I would recommend this to anyone, friends and family! Already have;) I would suggest appointments, she fills up quick!

Naaz is amazing! As soon as I walked in she recognized me. She remembered me from a different salon…read morewhere I use to go have my eyebrows threaded. I was so excited to find out that she is now right down the street from where I live. Naaz does an excellent job and is so reasonably priced. She is so very helpful, informative, friendly and most importantly she does an excellent job on threading. She also offers facials and jewelry (so cute and at very good price). So long as I live out here, she has my repeat business and I will definitely continue to refer her as well. Thank you, Naaz!

Went in for a mani-pedi with shellac polish. Service was amazing, my nails look fantastic. A friend…read morewent with me and got French tip fingernails and a shellac pedicure with nail art. Very relaxing experience and I look forward to going again.

My daughter & I went for a refill. They kept switching the station. Took them over an 1.5 hours to…read moredo a refill. Only one person spoke English. My nails look like Crap!! They didn't ask what shape, i wanted. One tech told my daughter her cost was $45 + $5 tip. I tip when I feel a good job was done, not because you said so. I will not be back!

Tu was amazing! My friend, Charlie, recommended me since I'm new to the area. I wanted to try…read moresomething fun for my birthday, and Tu put her own fabulous spin on the design. The facility is clean and quiet. Everyone was so kind and respectful. This is definitely my new spot!

Came in and waited 40 min. 3 other people showed up after me and were taken right away before me…read more Nail tech said they had appointments but when they walked in one of the girls clearly asked if they were busy because she needed a pedi and waxing.