Don't purchase a buy one get one free spray tan when they tell you it wont expire. Evidently it will expire within 3-6 months and that wasn't what I was told. I'm sure I signed the agreement, but they didn't honor it. They should back the promo they train their employees to sell. Bad business practice. read more

Love this location. The girls are always so sweet and efficient. The facility is clean, bathrooms and beds are always on point! It's usually a breezy tanning experience. read more

Palm Beach Tan - KBL level 4 tanning bed. - Skin Care Near Me - Memphis, Tennessee

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They are always so helpful here!! If you are needing a nice tanning salon that is clean, helpful, and have a ton of beds to choose from then you must come to Palm Beach! Give them a try! read more

Avoid this place. They are a monopoly and they know it, based on how they treat their customers. They are overpriced and give a ridiculously small window for one to use one's tanning sessions before they expire. They also lie/misinform. I purchased 10 sessions and was specifically told the date my sessions would expire. I went on that date to use my remaining session and was told it had actually expired the previous day. That is not what I had been told, but THEY WOULD NOT BUDGE. They would not give me one lousy session even though I had been told the wrong thing AND it was only 1 day expired (according to them). They lost a good customer who would have kept doing business there just because they would not budge on 1 session. THAT'S what they think of their customers. AVOID it. See if your gym has tanning included. ANYTHING but this place. read more

I have been going to Palm Beach for years now. I've never had a problem with any of the locations and am always freezing my account. I ran into an issue today where I got an email saying I owed X amount and immediately freaked out. My card had been compromised a few months ago and I KNOW I went into the store and updated it all. I called and talked to Anna first and she was as helpful as she could have been with her access to credit card transactions etc. she told me to talked to Taylor, the manager, and she would help me. Taylor was super helpful and got it all taken care of for me. love palm beach and will continue my freezing and unfreezing for many years. read more

I love this location so much! The girls working up there are so friendly and helpful. They've always been nothing but kind to me.

I have never left a negative review. My experience with this PBT location has been less than pleasant. It started with me trying to purchase a one month tanning package. The girl working couldn't figure out how to do a one month package. So, she rang me up with a reoccurring membership and said she would cancel the reoccurring payments tomorrow when her manager was back. Fine, no problem. Of course, they never canceled it, but I kind of figured that would happen, and I made sure to tell them to cancel my reoccurring package later that month, before the 25th as advised. Again... Fine, whatever. So, here we are a couple months later. I rarely look at my CC statement, but happened to check it out this month and noticed two charges for the past two months from PBT. I called to inquire about the charges and the girl tells me my account was never canceled. Shocker. She proceeds to tell me I need to make another trip up to the store to cancel my account in person, while also making me feel as if I was being dishonest about canceling my membership. All this being said, be careful about signing up for reoccurring payments. I absolutely hate these types of memberships, and I genuinely feel PBT has ripped me off and is incredibly shady. read more

I came here and bought a package of tans only to find out when I came back that they had expired? So I paid 60 bucks for one spray tan? Complete bs. No wonder everyone has stopped coming here. read more

This is a tanning place that was bought from the previous " tan n go", they promised to give the preexisting clients their same prearranged prices for putting accounts on hold and what not. This does not happen and they say that they have no way of pulling up the information. They also know that I spray tan and do the occasional bed tan and talked me into an extremely expensive bottle of their tanning lotion then she proceeds to tell me that I won't be able to use that 150$ bottle to tan before I spray, I didn't have anything else with me and I pay for their premium membership. They wouldn't even squeeze a drop of an open sample to let me borrow for the day. I miss the old manager who made everyone happy and would loan you a bit of her own if you were in a bind. Also they leave the beds without the water that is supposed to cool you during the tan or the aromatherapy that they sold you on in the first place not working. No one says goodbye when leaving making it uncomfortable. read more

Always friendly, rarely have a wait unless I go at prime time430-530, but that's expected. Always clean beds well maintained. I do wish there was a bit of leeway in the 24 hr policy. read more

I love this location. It's always clean and the staff are top notch!! Always nice, welcoming and have the information you need. They know their products. The beds are awesome. I use the bronzing beds and I get and stay dark. ***** read more

There is a reason EVERY Yelp review anyone's posted for this location is 1 star. This specific location is the closest to my house, the next PBT is 30 minutes away from my house. The bed for my specific membership was down for WEEKS. I went in and, after hesitation (as if it truly affects her in the slightest), the girl let me bump up free of charge to level 2- how it should be. It's not my fault it's down and the other location is so far away! Anyways, the next time I went, the bed was still down and the girl tried to con me into paying for level 2 saying that the only way to tan with the membership I had was to pay additional money and she sarcastically/rudely suggested I go to the far away one, knowing it was not feasible for me at the time. 1. I didn't have my wallet even with me to cover additional service 2. If I wanted to spend more money on another level I would have that membership 3. I was in a huge hurry I didn't have time to drive all the way out to the next location 4. How am I being denied a service I am ACTIVELY PAYING for when THEY'RE the ones having the mechanical issues? I didn't cause any of them!! 4. It was a total commission scam. This girl did not prioritize the customer solely because she was not gaining commission. How pathetic they do not put the customer first! I am canceling immediately. read more

The girls at this location were so sweet. I bought a package of two at the Goodman location the day before and the girls were not only rude to me but apparently didn't enter my information into their system!? So they charged me 75$!!!! For ONE tan and a lotion packet but told me it was for two tans, saying they didn't offer single session tans. However, the girls at this location were courteous, kind and accommodating and fixed the problem created by the girls at the other location. They are very appreciated and a huge step up from the disappointing service the day before. read more

Went to get a mystic tan. They were "out of tan". How is a tan place out of tan?? Can some fool not drive more across town since there are multiple locations?? Pitiful. These places have always been below average read more