I've been going back and forth with myself about getting my upper lip waxed. It's not too bad but…read moreas you get older you discover more hair in undesirable places. So before things get out of hand, I pulled the trigger and made an appointment. The place is super cute and feminine. The manager was very helpful and was able to address my concerns. Because it was my first visit, I got a 50% discount!!! The young lady that provided my service was very nice and made sure I was comfortable. A few minutes later I was smooth and hairless. If I make this a regular routine I would definitely come back.

This was my first visit here! Found them on Yelp and saw a few videos of them on TikTok! Black…read moreowned! I was able to schedule a waxing online. When i arrived, i was greeted at the door by the lovely staff! The decor is well thought off! All pink and very aesthetic! Many photo ops! They offer memberships and even have merchandise for sale. My wax was a great experience! Will def be back in the future

I came in for a Brazilian wax around 5 PM on November 17, 2025. The building was clean, I was…read moregreeted right away, and the acting manager took me back for my service. She gave me a moment to get settled before starting, which I appreciated. The wax itself felt a bit rough, but nothing out of the ordinary. I was on the phone with a friend to distract myself, and I began to notice she kept going over the same areas repeatedly, almost as if the wax wasn't grabbing the hair. When she finished, she let me check the results--and that's when I noticed that about 75% of the hair was still there, just broken off the way it looks when you shave. I tried to discuss it with her, and she attempted to go over the area again, but the wax still wasn't picking anything up. I was disappointed and asked for a reasonable solution, especially since I now have to wait for the hair to grow back to at least 1/2 inch before anyone can fix it. She told me she couldn't offer a discount and that I was still responsible for the full balance. When I asked to speak with the manager, she told me she was the manager and that the head manager wouldn't return until Wednesday. When I asked for their contact information, she refused. After pushing the issue and explaining my concerns, I was eventually offered a free service. Overall, the service was poorly done, and as a loyal customer for years, I'm extremely disappointed. My wax feels prickly--like porcupine quills--and that's absolutely not the result I expect from this place. So disappointed.

I've been here a number of times and every single appointment has been stellar!…read more The rooms are comfortable and clean. The staff is friendly and professional. I've gotten a Brazilian every time I've visited and I've been so happy with the results. I also appreciate the wax they use as I feel like it works a lot better (and causes less pain) when compared to competitors in the area. Highly recommend you check them out!

What an experience! I was given a gift certificate from my husband for our 50th wedding anniversary…read moreand my 70th birthday. I was greeted immediately upon entering the door. I had booked a massage and a facial. I was booked with Amber first who came out before I finished my paperwork. Waited patiently. The room and music was part of this wonderful experience. Why didn't I do this before? I don't know but I should have 30 years ago when I was a ER nurse. It would have been a great addition for the sore body I endured for 40 years. The young lady who who did my facial was kind with a relaxing atmosphere. The best first time ever. I definitely will be back. Already to book another visit. Collierville Spa you got my vote for the best spa mastery a person can experience. Thank you

I have a gift card- which has NO EXPIRATION DATE LISTED- on the card or the envelope. I drove from…read moreout of town today to use it & was told because it was an "older" gift card that it was no longer valid. They even had a master list & were able to look up my gift card with my name & information. I still have the actual gift card- which AGAIN HAS NO EXPIRATION DATE LISTED. I think it is RIDICULOUS to not honor this gift card! I won't recommend this spa to anyone. Their employees are not friendly and the management is TERRIBLE! They didn't have a problem taking my cash for the card- but can't honor it now? THIS IS THEFT! They stole $75 from me and I will be reporting them to the BBB & leaving negative reviews on every platform until my gift card is honored. PLEASE DO NOT GET SCAMMED FROM SPA COLLIERVILLE LIKE I DID. Do not purchase gift cards or ANY services from Spa Collierville! They will not honor gift cards and make up that they have expiration dates. SCAMMERS! THIEVES!! LIARS!! UPDATE: Company responded with a false allegations that I was disruptive in their clinic- but when asked for video evidence they could not prove it. So they also tried to slander me and have opened themselves up for legal consequences . Admit you are scam artist and liars. Don't you dare tell me I was rude or disruptive because I wasn't. Be careful because I would win in a civil suit . make sure you stay the facts and not more lies and BS . You still have time to make it right and I will correct my reviews and revise my complaint. I just want products what my card was purchased for. You obviously can't refund my credit card because it is expired. That was foolish to offer since we both know that can't be done. I am willing to buy product and spend extra $ if you honor the card

Yes I would recommend Tyana! She's so sweet and does a great job on my brows. No attitude problem…read moreand greets me when I walk in.

Just had eyebrows butchered, maybe other providers are better. Uneven, took way too much off…read moremiddle, looks terrible. Do not risk it. Hands smelled like food, which is unprofessional and gross.

Urban Oasis is amazing! It's a very relaxing and immediately puts you at ease when you enter. I…read morecame in for a 60 minute body massage, and left feeling relaxed and rejuvenated.

Very Relaxing ! I did the couples massage with my husband I want to try the head spa next time I…read morewill definitely be coming here again !

I had a very disappointing experience with this spa. They used expired Botox for a treatment around…read moremy eyes, which caused severe eye dryness. Not only did I get no results, but they also applied 28 units, which is far too much for a brow lift/open-eye effect. Please do not risk your health. Go to a professional spa that uses safe, non-expired products and has trained, professional staff.

This is such a cute place, it is an absolute vibe! It's clean, everyone is so kind and…read moreprofessional. I am from out of state and I can confidently say that I feel like I am in good hands. My injector was Devin, such a sweetheart. I am sure everyone is just as good but I would recommend requesting him. He worked with me, heard all of my concerns and suggested a great plan. They just acquired a loyal customer. Thanks for everything!

Tiara is AMAZING at what she do. She has good customer service skills .She told me good after care…read morethings to buy.

I had a great experience with The Beauty Slayer Esthetics today! The service was professional, the…read moreatmosphere was relaxing and welcoming, and my wax was done with care and attention to detail. The quality of service was excellent, and she made me feel comfortable throughout the entire appointment(my first time ever was an amazing) Highly recommend! I will book again

Hubby treated me to a 60 minute massage with an added foot scrub for my birthday. It was a…read morewonderful experience! The ladies at the front desk were very sweet and friendly. They went over everything in detail and made sure I was all set before I went back. My therapist, Miranda, was very good and thorough. She made sure everything was to my liking and frequently checked in to make sure I was comfortable. It was much needed and I can't wait for my next massage. I felt so relaxed and refreshed after I left.

I've been coming to this location for over 3 months now and I love the professionalism of the…read morestaff. My therapist Michael is exceptional and I fall into a deep sleep everytime. There is never a wait and check in is quick.