I had not had a facial in years. I thought it was long overdue as I was having some minor…read morebreakouts, and assumed my pores needed a good cleanse. I decided to do a Google search and came across Loreleyne. I booked my appointment online for my consultation + customized facial. The process was straightforward and easy. I was greeted upon entry. The waiting area is very clean, warm and welcoming. Loreleyne went over the questions/ answers that I completed online (e.g., areas of concern, current skin care routine, etc.). She took her time to explain every step as she worked her magic on my face. The room was so relaxing. I know I dozed off several times. To my surprise, my skin was not as bad as I thought. Nevertheless, the facial I received was phenomenal. My face is radiantly glowing. At the conclusion, Loreleyne went over post skin care routines, provided some skin care routines and recommendations. I highly recommend Loreleyne. She is delightful, knowledgeable, and passionate about providing exceptional service and an overall experience. I will absolutely be returning in the near future for facials.

From the owner: Loreleyne Sierra is a Licensed Esthetician in North Carolina who is passionate about skincare and…read morehelping clients achieve healthy, clear skin & their skin goals. Her mission is to guide clients in their skincare journey providing safe, relaxing & high-quality, corrective customized facial treatments & products to deliver results-driven skincare. Feel & look your best at Loreleyne Sierra Aesthetics! We look forward to meeting & pampering you!

The best place ever. I'm in process of finishing my tattoo removal with this place. Extremely…read moreefficient and professional. I received grapes after my treatment and water. They are super great at what they do. Come here!

I would think twice before trusting a medical spa based on the conduct of its owner…read more I came across public Facebook comments made by an account identifying itself as the owner of this business, and I was honestly shocked by the way customers and other members of the community were spoken to. The comments included personal insults and derogatory references to people's mental health and alleged drug use, including terms such as "meth mouth," "bipolar," "crystal meth," and "dependaphatamine." Whatever disagreement may have occurred, publicly speaking to people this way is extremely concerning coming from someone representing a business in the medical aesthetics/healthcare space. Patients should be able to expect professionalism, discretion, maturity, and respect from the people they trust with their appearance and health. Businesses are entitled to defend themselves and respond to criticism, but there is a significant difference between professionally addressing criticism and publicly attacking people with deeply personal insults. The way an owner conducts themselves publicly matters to me when deciding who I trust with my business and my body. Based on what I observed in these public interactions, I would personally choose another medical spa.

I wrote the first part of this review a year ago and provided it to Robyn to post on her website…read morebut thought it suiting to post on yelp. (first review Immediately upon meeting Robyn almost three years ago I knew my almost ten year battle with adult acne was over. After coming off of the birth control pills nine years ago I began to experience the typical hormonal acne on my cheeks and chin. I saw esthetician after esthetician and spend hundreds of dollars on treatments and products hoping to clear up my skin. I even went so far as to get a prescription for medication because I was at my wits end. No matter how diligently I followed protocols for products or medicine nothing worked consistently until I met Robyn. Her customization of treatment instead of the "standard" microdermabrasion or acne facial with extractions won me over immediately. We went through ingredient lists on my makeup and other products only to find that many of the products I routinely used contained acne causing ingredients!! I followed her recommendations on correct cleansing procedures and saw immediate results. I found that my investment into bi-weekly visits and allowing her to extract my pimples instead of picking at my own pimples paid dividends in the end. I still have an occasional breakout but my skin is almost unrecognizable. I no longer feel the need to wear makeup as a means to cover acne scars and my skin glows and people ask me what type of make up I have on when I am not wearing anything but sunscreen and blush! I could not have asked for a more caring esthetician to work with and find myself trying to choose the right words when I see someone with skin that could use a little TLC by Robyn :) If you are like I was almost three years ago (desperate and will try anything) do not pass up an opportunity for at least a consult with Robyn. Her treatments are more than reasonably priced and the products work and will not break your wallet. Yes they are more than going to the local drug store but if you are accustomed to buying products at a dermatologist's office you understand what I mean; and if you aren't then let me put it to you like this....you get what you pay for in those $3.99 drugstore products claiming to clear acne when the main ingredient has been clinically proven to clog pores! Not only do Robyn's products work but if you don't like them she will always tell you to bring it back for an exchange. Update as of 1 May 2016: I moved away from Fayetteville almost a year ago and have been a loyal long distance customer for the last year. I have maintained the same regiment as before without the bi-weekly facials my face still looks great. I get an occasional break out but who doesn't ?!?

From the owner: Specializing in corrective skin care…read more Acne program to fit any type of acne. LED treatments - Blue (acne) Light, Red (anti-aging) Light. Treatments for Skin Tags, Spider Veins, Facial Fibromas (think Morgan Freeman's face), Cherry Spots, Cholesterol Deposits, Milia, Sebaceous Hyperplasia & many more!

Absolutely love this cute little downtown spa. It's charming, with very sweet reception, and the…read moretalented Delaney who has given me amazing brow waxing & a great facial, taking into consideration my skin allergies very meticulously. I will definitely be back & I know they deserve your business!

It was an amazing experience. The consultation was thorough and addressed all my concerns. The…read morefacial was so relaxing and I walked out glowing! The staff were attentive and knowledgeable. They were so helpful. Madison is a true gem. From the moment you walk in you can feel the stress dissipate. Soft waves, great scents, and calming colors create a lovely space to relax and pamper yourself.

I paid $120 for my wife's Valentine's Day nails, and what we got was rushed, sloppy, embarrassing…read morework. The technician was moving like he had somewhere more important to be. Bubbling polish. Uneven finish. Zero attention to detail. It honestly looked like a beginner practicing , not a professional service charging premium prices. Valentine's Day is supposed to make your wife feel special. Instead, we walked out irritated and disappointed. There is no excuse for rushing through someone's appointment, especially when they're paying to celebrate something meaningful. If you're charging luxury prices, deliver luxury quality. This wasn't it. Do better.

Crazy that I called to see how much it would be to take off 3 nails that broke. The lady said 5…read moredollars or fine. I get there and get the service, then go to pay above the payment place when nobody looks say no card 5 dollars and under. She didn't tell me. Plus who has cash.

First time visit to Pinehurst Dermatology & Mohs Surgery Center on 10/9/25 for annual mole/skin…read morecheck. Seen by Addison Ritchie, NP, who completed three biopsies to rule out Basal Cell carcinoma and Dysplastic Nevus. As of 11/19/25 (nearly six weeks since visit), no pathology results posted to patient portal and no call or letter in snail mail/email with results and next steps, but the center sends daily email reminders to pay my bill. Called the center on 11/19 and learned biopsy results not back from lab yet. Not at all pleased with Ms. Ritchie's follow-through and now beginning to wonder, based on Ritchie's lack of curiosity about the results, whether the biopsies were even necessary or just revenue for the center!

Smooth entry for new patients...very personable ladies and three women's helping entering patients…read more Prompt appt. Lovely nurse with colorful shoes and bling and excellent Dr. Good plan for treatment. Great experience for my 97 yo mom.

Considering I'm an individual who travels quite often and has been getting my facials for 15 plus…read moreyears, I would have to say the professionalism, knowledge, and cleanliness displayed by Victoria are superb! She did a quick analysis of my skin and health history to decide the best treatment option. Her explanation of the process from start to finish was quite detailed. I would highly recommend her services to treat any skin issues or even part of your relaxing self-care routine.

Victoria is a fantastic esthetician! I was looking for someone who specialized in Brazilian Bikini…read moreWaxing and fell upon this business on Yelp. Victoria was extremely professional, knowledgable and made the experience easy. She kept up conversation the entire time to take away focus from the pain and was very quick with the whole service. On top of that, she noticed my eczema flare up on my arm and recommended a natural skin product to help with it. The product has made my flare up so much better and couldn't be happier.

I've been coming to Ciao Bella for some time. Everybody is super friendly and extremely…read moreprofessional. I have a lot of tension and issues with my neck (complicated from a rollover accident) and I also hold all of the stress within my neck. I've been lucky enough that when I started coming to this spa, my massage therapist was Diana. When I say she's the absolute best, I mean it. I partially low key don't want to share how amazing she is for the fear of her booking up (great for her but not me ). She's honestly one of the best massage therapists I've ever had. She listens and always strives to make sure you walk out relaxed and feeling good. Her techniques to help with my chronic issues help alleviate the pain. If you're looking for a clean, professional spa experience you won't be disappointed with Ciao Bella.

I am so grateful for the incredible massage therapy I receive at the spa! Each time I go, I am…read morereminded of why I choose this establishment over and over again. All of the therapists are wonderful, but Mr. James has been consistently top tier! I schedule my appointments later to accommodate my schedule and he always provides above standard service, ensuring to address any areas of concern I may be experiencing. I leave feeling refreshed, relaxed, and ready for the next session. Go and give them a try!