I walked into this tanning salon and simply told them that I wanted a couple tans. I'm nervous…read moreabout tanning too too much and didn't want a membership. Most places will start treating you differently if you don't want to sign up for the best memberships or have concern. The lady heard me and told me the first tan was free, and then showed me that I can sign up for texts and get another free tan. There was no mention of memberships or pricing or anything. I signed my little waiver and within 5 minutes got into a bed. She also gave me her recommendations, as I burn super easily, and I actually didn't come out burnt! It was super clean and I really liked the vibe of the room! Solely because of this treatment, I'll never go to another tanning salon, and I'm more than happy to come back often and pay full price! I completely understand that businesses need to make money and a profit, but this marketing is better than just handing someone a list of prices and trying to convince them to choose the most expensive one. The kindness and understanding goes a really long way

"Thank you for the great service and always being able to get a bed--best beds in town! Staff is…read morealways friendly.

This is an update, but really nothing has changed since my previous review! Broad Ripple Tans is a…read moregreat local tanning salon with excellent customer service. I still find myself popping in before a vacation to get a nice glow. Tim, the owner, is always friendly and I'm always impressed that he remembers my name. That's the kind of service you find when you shop locally! Skip the large stores, just go to Broad Ripple Tans!

Tim and his staff do such a good job catering to the needs and making every customer feel…read moreimportant. Highly recommend this location. Ryan L.

I'm very happy with the results of the spray tan, and I really love the stand up beds!read more

It was alright. None of my clothes got messed up by the machines, but it was more expensive than…read moreI'd like to pay. If I remember correctly it was about $20 for about 4 or 5 loads of laundry. Our washer at home was not working at the time.... NOW our washer is working thank goodness because I could not afford to come here regularly.

Would not honor coupon on the company website. Would not allow me to purchase a 3 pack spray tan…read morepackage that is clearly listed as an option under this location on the website.

Staff were kind but lots of upselling. The price here is also ridiculous for a basic spray tan…read more It's over $60 for a basic spray! I can literally get one for one-sixth of the price in the greater Chicago area. Hard pass!

I canceled a long while ago and have been charged 8.25 a month, I had to call my bank and get them…read moreto stop payment to get this stopped not ok! 8.25x12=99 bux a year! if after this it comes out in sept I will go to small claims this is crazy! I havent been there in 2 years!

I called to cancel my membership and was told I needed to cancel in person 5 days before the…read morebilling date (1st of the month). Apparently what she meant was the 25th and didn't realize that months have different amount of days in them and not every 25th is 5 days before the 1st. I didn't even care that when I signed up that they had to literally screw on a door for me to even use the bed bc the entire place was torn apartment. In fact, it was bc of this state of repair that I agreed to their "special promotional pricing", which I was told I would lose if I cancel my membership. Instead, I was told to pause my membership for $7 a month to keep my promotional pricing or it would charge me full price if I canceled and then returned some months later. So imagine my surprise when the special pricing lasted only 15 days and was then switched to full price (which was double). So now you can see why I wanted to cancel. The manager working at the time of me trying to cancel in person was Maddi Adams. She told me she didn't care what I was told...I was still going to get charged bc it was after the 25th. She then told me neither she, other managers, their corporate office, or MY bank would help me. It was at that point I asked her how old she was and when she said "20", I said I can tell. She then said "you're a bitch". I said I can tell you don't have much life experience if you think my bank isn't going to help me. FYI my bank did stop the payment and told me she 100% could have done it herself but chose to lie and say she couldn't. Now as if this experience wasn't enough...I found out the next day (today) that Maddi recorded me without my knowledge (remember she's the manager and on the clock) and made a tik tok with that recording of me in it. And she shared it with the public. I have now reported this store and Maddi to the BBB, their corporate office, and Indiana's labor department. Oh and I was advised to get a lawyer so I am looking into that.

I really enjoy this facility!! It's large with multiple options for beds. The pricing is…read moresignificantly better than Sun Tan City with no contracts!! They provide goggles and towels every time you tan. I'm so glad I switched from Sun Tan City.

I canceled my membership for the Plainfield location on September 30, 2025 due to moving out of…read morestate yet Palm Beach Tan continued charging my account $8.25 every month afterward. I didn't notice the recurring charges immediately, but once I did, I contacted the company expecting them to correct the mistake and refund the unauthorized charges. Unfortunately, they refused to issue a refund despite the fact that the charges occurred after my cancellation. As a customer, I expected the company to stand behind its cancellation process and make things right when presented with the facts. My biggest disappointment isn't the amount of money--it's the lack of accountability and customer service. Customers should not have to monitor their bank accounts for months after canceling a membership or fight to stop unauthorized charges. I encourage anyone considering a membership to keep copies of their cancellation paperwork and closely monitor their bank statements. Based on my experience, I cannot recommend this location

If it weren't for Alayna, I would've never known what to ask for! She gave me the best info and…read moretips, and my tan has NEVER looked better. She was so kind.

I like palm beach tan bc, the atmosphere is relaxed . The salon is clean. When i have arrived at…read morethe salon, The salon associates i have met Zoe ,Kiera, and kendal have been professional, informative and very kind to me during my visits to the salon. The tanning beds are clean. I hadn't tanned for ten to fifteen years .I am amazed at how tanning has progressed. I will recommend this salon to my friends and family. It's a wonderful way to relax unwind and refocus for me, from enduring a long day.. I Thank you .I do appreciate it. Its one of the good parts of my day.. thanks for all the information and the salon.. Robbin O.