I'm way overweight I just kind of gave up after my son died and then my husband died …read more I just wanted a dark hole to open and fall in but it never did I kept waking up and sunshine was still shining So I walked in after months of indecisiveness and was greeted buy such nice people We talked and I needed to make a difference in my life so I signed up I am going to be pinching pennies but the group in there are determined to help me help myself. I'm set up with goals , a diet plan and an exercise plan they even emailed recipes I think the factory is clean ran efficiently The people are the best souls to be around and I am so happy to belong to such a wonderful grou

This gym has the best classes and friendliest staff. It's become my home away from home after JCC…read morescre*ed over all of us Silver Sneakers and insurance members. Love having a sauna in the lockerroom, too.

This is a gorgeous new salon. Samantha is full of energy and I love the way she does my hair…read more Highly recommended for the relaxed atmosphere and reasonable rates.

i think sensible sun is awesome....everyone from the owner down is very cool...love barbie....great…read moreplace...you guys rock!!!!!!

Something isn't right with this business. My credit card continues to get charged even though I pay…read moreby the month. I had stopped going as the girl behind the desk during the day is so nasty and lies about the packages and bitches constantly about the owners. I had a small spot on my arm that got horribly infected until I stopped going there.

Great experience. Went for the first time and they were amazing. So nice and knowledgeable and they…read morehave the best stuff. Don't go anywhere else.

Literally a game-changer for this Miami girl. I suffer from insane seasonal depression and even…read morejust mini sessions in their beds energize and reset my body. Their red light therapy beds have no UVA/UVB, are FDA approved and were prescribed by my dermatologist for psoriasis and have cleared my skin completely of fine lines and acne. Also an added bonus the red light beds are on a vibrational plate so you get a great lymph massage!

I had a year membership Very clean…read moreNice front staff. I was happy with my bed The ultra for 10 min lay down- Never looked golden Well worth it

I went in January 2020, hadn't been there for a year b/c of some medication I was on. I said I…read morehadn't been there in a long time but I should still have some sessions left. The person at the counter looked up my name and said you had 3 but they expired last week. If you would've come in last week you could've used them. I said really, okay, well I am not going to buy a new package since I just lost 3 sessions that I paid for. I left and went home and looked at the FAQ and it says packages never expire. I then emailed them and no response or phone call. Below is directly from their website. Do my sessions / packages ever expire? There are no time dates or expiry dates on packages or sessions purchased. They are there until you use them. A little customer service goes a long way. I bought 5 sessions, 3 expired. Do you think I will be back and how many people do you think I've told this story too? I've been going there since 2004, will find a new place.

Stopped in two days in a row while visiting from California. I wanted to love this place in a 5…read morestar way because the place is extremely clean and they use really good equipment. The staff is incredibly friendly and knowledgeable in helping you understand the functions of the very different beds they have. However, it is EXTREMELY overpriced. Although I did not join a monthly membership (being from out of the area) my first time cost me $34. I did purchase a packet of bronzer but even so, that's still steep. The following day, it cost me $38.50... and I did not purchase any packets because I had some left from the prior day. I'm not sure how they calculate their cost per tan but the service price is very steep. If I lived locally I'd probably find another spot to tan.

This location cares more about their numbers than customer experience…read more I tried transferring my active Austin, TX PBT membership to this location because they could never find my account each time I came in with their database & would let other customers ahead of me. Instead of letting me transfer stores like a franchise should they were forcing me to set up a new membership with a cc & treating me as they were doing me a favor to use their location as if I wasn't already a paying member. To sign up for the same benefits I had in TX would be exponentially higher needing to also sign up for a wellness program. Understandable the Lancaster store doesn't have identical machines but they would not honor the wellness benefits I had with my long term membership or even discuss including something comparable. New membership with less value when I simply needed to transfer PBT locations? Sign up again for automatic draft? No thank you. I spoke with the owner of the PBT Lancaster but she was unwilling to discuss a negotiation or acknowledge the frustration of loss of benefits. I googled, as a consumer, how using franchises benefit us. Franchises are suppose to be ensuring the CUSTOMER receives the same level of quality & service regardless of the location. Epic fail. Was a member since 2019. I need to feel like I can trust a company to treat me fairly to trust them with automatic payments. This location lost my trust when they didn't respect my membership moving from another state so I canceled my membership. This review comes after speaking with the owner. Don't let their response fool you. The owner was given the opportunity to right the wrong before I made this review.