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    Palm Court

    3.6 (361 reviews)
    PriceyBars, Tea Rooms
    Closed 12:00 pm - 4:30 PM

    Palm Court Photos

    PALM COURT ATMOSPHERE

    What's the vibe?
    Upscale
    Classy
    Live music
    Quiet

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    Recommended Reviews - Palm Court

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    Reviews With Photos

    Belle N.

    Had afternoon tea here with a friend. I did call and leave a message to ensure they offered GF items since I couldn't find anything online, but never heard back. When I made the reservation on OpenTable they indicated they do accommodate GF and vegetarian. I also have GF and vegetarian in my profile. They offer valet for $26 for 3 hours with a stamp from the server. We checked in at the host desk and when we were seated the staff indicated that they are not 100% GF and there could be potential for cross-contamination. [[HIGHLIGHT]]The dining room is beautiful but was very hot.[[ENDHIGHLIGHT]] The server came over and was just very quiet. She explained the menu but it was very hard to hear her. I told her I had two food restrictions. We could order 1 tea each and opted for an alcoholic drink as well. The holiday tea was delicious and so was my drink. Our food came out on one tray. My friend's food was on 2 platters and all mine was on the bottom. The server did explain what the items were. I had sandwiches and pastry items. The food was really good. I finished everything.

    Rhen P.

    [[HIGHLIGHT]]The ambiance and great space makes you feel like royalty.[[ENDHIGHLIGHT]] And then you realize you spent $88 for scones and roast beef sandwiches. Well- you get more, but I found the dessert to be lackluster (besides the macarons, I'd never talk badly about you). The sandwiches (minus the egg salad) were nice enough. But none of it ever felt very 'elevated' or 'festive'. The tea was nice, but mine kept getting stuck in the pot and it'd spill everywhere. Definitely a personal issue, but be warned some of the teas get stuck easily. Great service, great ambiance, decent enough experience. (Use your free refill to ask for scones.)

    Nicole D.

    I did the afternoon tea and it was the absolute worst experience. Our waiter didn't bring us water, ignored us, and then served us hard, crusty desserts. One of mine was so hard I couldn't even break it in half with brute force. Another of the pastries was both hard a dry. Seriously, if you are going to have a high dollar price tag on an experience, your pastries should be fresh, not day old. One of the people in our group ordered an old fashioned which was poorly mixed and so watered down he ended up drinking half of it and asking for a glass of wine because at least that couldn't be messed up. [[HIGHLIGHT]]Gorgeous place, but the food and service are not up to par with the $300 price tag for finger food and an pot of tea.[[ENDHIGHLIGHT]] I would give this experience 0 stars if I could. You are better off splurging on Starbucks drinks instead of this "experience".

    Palm Court Chicago Spring Blossom menu for Afternoon Tea

    We had a May 1st reservation at noon for the Palm Court's Afternoon Tea. [[HIGHLIGHT]]The ambiance, food, service, and tea were excellent.[[ENDHIGHLIGHT]] The savory tea sandwiches and mini chocolate financier cake were my favorite. The cucumber sandwich, roast beef sandwich, and smoked salmon sandwich were delicious. The scones, clotted cream, and raspberry jam were satisfying. They serve the French tea brand Palais Des Thes and I love the different tea flavors. Our server Asmir provided outstanding customer service. I definitely plan to go back to the Palm Court for Afternoon Tea on my return visit to Chicago.

    Ladies powder room. Added to show the elegance
    Wendy G.

    We booked a 2pm tea at Palm Court and it was worth every penny. [[HIGHLIGHT]]We were seated right at the lovely water fountain and had the pleasure of being across from the harp player. What a treat. The music definitely added a level of ambiance beyond our expectations.[[ENDHIGHLIGHT]] The table already has dishes of lemon curd, raspberry jam, and clotted cream (very light and whipped) and all you need to do is choose your tea from a good variety. The tea is $78/person. If you would like champagne or other alcoholic beverages there is an additional charge. The tea included a scone, a coconut pineapple cake, four sandwiches (chicken, egg salad in a pastry shell, cucumber red pepper, and salmon with cream cheese), and three desserts (cookie crumble trifle, chocolate crunch cake, and macarons in two flavors) and a pot of tea. The scones were wonderful albeit small. They were traditional plain scones. The raspberry jam was some of the best I have ever had. The cake was a little dry, but perfect with some clotted cream. The sandwiches were good, but seemed like they had been prepared earlier in the day and then refrigerated until served. I say this because the bread was hard or a little stale in places and the pastry shells were rubbery. That being said the items are unlimited and we ordered second of everything we liked. Well worth it! The desserts were delicious but we were so stuffed by then it was hard to even taste all of them. The service was wonderful. Hot water refills, additional food items and service with a smile are the standard. Shout out to Azmir for his excellent service! Tea at The Drake is a treat! Don't miss it!

    Jasmine tea
    Natalka K.

    Came here today for my birthday afternoon tea and it was fabulous! We had three different teas and the tier of goodies was even better. Our waiter explained every goodie on the plates. [[HIGHLIGHT]]There was a harpist playing to make the atmosphere more enjoyable.[[ENDHIGHLIGHT]] We had a 1 pm reservation and it was quite busy for a Friday afternoon. [[HIGHLIGHT]]They still had their Christmas decorations so we had to have our photo op.[[ENDHIGHLIGHT]]

    Jennifer D.

    Booking a holiday tea here was such a highlight on my recent trip to Chicago! [[HIGHLIGHT]]My boyfriend and I ended up being seated right next to the fountain and harpist.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Definitely got suckered into buying a photo, but wanted to remember the most beautiful space.[[ENDHIGHLIGHT]] So many flavorful options for tea-- had an issue with my teapot though and ended up spilling a bit on me. The sandwiches were a little underwhelming, but their scones and sweet treats made up for it. We loved the gingerbread entrements and most of the bottom plate (scones, cannelles, and some carrot cake like loaf). Definitely make a reservation

    Maggie K.

    [[HIGHLIGHT]]An absolute gem in Chicago, a total classy place for tea.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Not one seat in the place has a bad view.[[ENDHIGHLIGHT]] We did a ladies tea on a Friday, just three of us, and had reservations. Definitely recommend reservations, even on a Friday! They opened promptly and let us to our seat, with a great view. We had a 6 yr old with us, and she was greeted warmly by our server and absolutely taken care of the entire time. The tea menu was quite extensive, with over 15 different flavors! And don't even think about missing out on the cocktails, a huge menu there too. The food at first looks like it wouldn't be enough, but we ended up walking away with a small box of treats. What really made this experience was the fact that our server was on top of it, and truly accommodating to our little one for her princess tea, which is a different menu than the adults. As locals driving into the city, we ended up using spot hero to park around the corner for a massively discounted price, which was a great move since parking can be quite expensive in the area. and of course, this location is perfect if you're planning to hit up any shopping on Michigan Avenue. Our little one noticed the fancy bathrooms as she called it, and it was kind of fun to explain to her why the ladies' room had a sign called powder room. [[HIGHLIGHT]]This place is beautiful, historic, and classy, with great service and delicious food and tea.[[ENDHIGHLIGHT]] Much better than its location out in Oak Brook!

    Claire W.

    I was very excited for high holiday tea at the Drake, but have to say, I was disappointed. Not worth it for the price. Next time, I would opt for one of the more expensive tea spots like Peninsula or Langham and would recommend if you're spending the money to do a nice tea, look elsewhere. Majority of the food was burnt or stale or tasteless. [[HIGHLIGHT]]It is a very pretty setting and our waiter was great, but the quality of everything served was low.[[ENDHIGHLIGHT]] In addition, they're upselling bottles of $10 champagne for $70. I mean, if you're trying to cultivate a nice experience, at least sell $30 bottle of champagne for $70. Overall wouldn't recommend this experience, seek tea elsewhere

    Xia Y.

    We had a pleasant time here. The staff were very prompt and attentive. Our server was super nice and friendly. We had a great time. The food was good.

    In side the Palm Room
    mary b.

    [[HIGHLIGHT]]The experience was exactly what we needed. A relaxing afternoon of tea and snacks with a live harp in the back ground.[[ENDHIGHLIGHT]] We will definitely come back for another afternoon of tea. I took a picture of the menu each person can choose one tea and it is a pre selected menu. They will make substitutions for allergies. I had the tropical tea and it was fantastic. My favorite sandwich was the cucumber and chicken. The Chicken sandwich has Indian spices which made it memorable. My least favorite was the egg sandwich I was expecting egg salad it tasted more like just egg yokes. We didn't eat that one. We will ask to substitute that one out for something else next time. The desserts were delicious my favorite was the chocolate mouse and the cake.

    Cher C.

    3.5/5 Had a good, could be better experience at the Palm Court for afternoon tea. It was very busy, as it was the height of the Christmas season. The food overall is quite good. We especially enjoyed the roast beef sandwich and turkey sandwich, which we ended up getting a second round of. The tea choices were okay, wasn't too impressed by the offerings. We enjoyed the live harpist and the carolers. There was a photographer that was taking individual photos of each table, but the photo print was $20. Because it was so busy, our server was rushed and juggling to keep up. She was extremely friendly, but our service definitely took a hit and it did detract from the whole experience. When she brought out the tower of food, she was carrying 3 of them at the same and hurriedly ran through what was what. I don't know if I would come back during the Christmas season if it is always this chaotic.

    Shakari B.

    I came here during a staycation. The vibe was very elegant so I dressed the part, considering this was only my second time here. The setting was very relaxed and there was a harp player who was playing a variety of music. The songs I recognized right away were Let it Go from Frozen and All I want for Christmas is You by my girl Mariah Carey. We had a very kind and hospitable waiter who was also kind enough to take a few pics of us. The fixed menu consisted of a roast beef sandwich. Lox sandwich with cucumber and Turkey Sandwich. There were a variety of macarons' crème puffs and chocolate. There were also scones and cornbread muffins. We were told to start from the bottom up so sweets first, followed by sandwiches, then you guessed it , more sweets! I had the tropical tea with mango,peach, and papaya and it was delicious! I truly enjoyed myself. I would like to add that the bathroom has a large mirror which is great for a full body pic. and the stalls have cool vintage looking wallpaper. If you want to try something different in the city. This is it!

    Tea Service

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    Palm Court Reviews in Other Languages

    Ask the Community - Palm Court

    What’s the best time during the week to visit for afternoon tea?

    I went at 3 pm on a Sunday and had a great seat next to the fountain. We enjoyed the harp player and our waiter was very nice and wasn't overwhelmed by a large crowd. They did have a couple of empty tables at that time as well. Hope that helps.

    View All 2 Questions

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