Very professional and friendly. Had a dress altered finished nicely. Convenient location.read more

Worst dry cleaner in the valley!!! Brought item in specifically to be spot treated. They looked at…read moreit and assured me they could. When I picked it up there was a hole burnt through my brand new silk RL shirt. Had to call repeatedly and then finally go in person to be acknowledged. Was spoken to condisindgly from the start. Instead of taking any responsibility they handled it with the most disgusting combative attitude I've ever dealt with. ZERO ACCOUNTABILITY from the owner!

My pants were hemmed perfectly and on time. I would recommend you do business here…read more 18 dollars for the hem

Highly recommend Joseph's cleaners to everyone that needs a great cleaning service…read more They are the best cleaners and they have great customer service.

Dry Cleaning always comes out perfect! Consistently high quality. Staff is courteous and…read moreprofessional. Switched to Rancho Mirage Cleaners because my prior provider did not pre-treat spots or inspect its own work before putting (cleaned?) garments on hangers; clothes were returned with same spots/stains. Rancho Mirage Cleaners is THE PLACE TO GO!

I am very impressed.They did outstanding work on this bedding.Came back fresh and clean.The…read morebeautiful blue restored bright as the day I bought it.I trust them.You can too.

Came her to alter my daughter's dress. They have Friendly service and they were on time!read more

I have been using Country Club Cleaners for about 4 years. They are attentive and very…read moreprofessional in cleaning my garments. I'm now grateful to Christian for providing excellent pickup and delivery service. I'm thrilled with the services and quality care they provide. Sincerely, Carolyn Zalta

The staff does not have air conditioning!! It was at least 115 inside where they were working. My…read morecar said 108, and when I went inside to pick up my laundry I almost fainted from the heat and humidity!! I asked if they had AC, and the sweet woman said no. This should be a violation of labor laws!! Someone please help the staff!!

We recently brought in several dresses and a pair of pants to be hemmed. When we went to pick the…read morepieces up, several dresses were done so poorly, terrible seams, uneven seams that we sent them back. A week later they were still poorly done. We're not sure one of the dresses was even retouched. The pair of pants were also done incorrectly. The owner only offered a 20% discount, we weren't willing to try for a 3rd time. Now we have to find someone else to fix the problems. Take your alterations business somewhere else. I don't mind paying good money but this was a complete ripoff.

This is the worst dry cleaning business I have ever been to!! It took four days to get one shirt…read morecleaned. When I went to pick it up after waiting three days, the customer service rep was dressed in a red hooded sweatshirt and had a tattoo on each hand. And was eating some fast food. I asked him for a receipt and he gave me a receipt with no total amount on it. After requesting to have him write the total on the receipt, he became aggressive. I told him that I was never bringing another article of clothing to their dry cleaning business. I was told to quote "get the f*** out of there". I would not recommend taking your laundry to this business. They are embarrassment to the business community here in palm desert.

Came here for Coachella Thursday, had a white NFL Jersey with 2 year old mustard stains on it…read more I walked in, greeted by the man BALLY himself, told him I needed the stains gone and the jersey dry cleaned by Saturday. He had it ready by Friday morning at 11. His customer service was top tier and we shared a lot of laughs while he gave me a hard time for waiting until the last minute to get my jersey dry cleaned. Prices were very reasonable as well. Would recommend this dry cleaners to anyone. Very convenient location, central to all grocery stores and hotels. Bally saved my weekend! I hope you all have the same experience.

The owner, Jonathan, believes that quality services justify a snarky, arrogant and unpleasant…read moreattitude toward customers. Observe his energy -- it will tell you everything you need to know. Game Over.

Wow! Super expensive! Be sure you know pricing before dropping anything off for cleaning…read more Dry cleaning quality was fine

I took two performance garments here that were very expensive - a hand beaded jacket and shell. I…read morestressed that they needed to be handled carefully. When I picked them up they were noticeably more limp than when I brought them in. The counter person said they hand-washed the garments even thought the tags on both garments clearly said dry-clean only. I took it back to the local retail vendor and they kindly sent it to their factory to clean correctly. I asked three times for my $49 to be returned and left messages for both the manager and the owner. No one has ever called me or acknowledged my dissatisfaction. I wish I would have looked at these reviews sooner.

Classic Cleaners - Rancho Mirage Location…read more As a new resident to the area, I wanted to support a nearby local business and decided to give Classic Cleaners in Rancho Mirage a try. Unfortunately, my experience has been extremely disappointing. I brought in a king-size Pottery Barn duvet cover (oatmeal color) to be cleaned and pressed, which cost about $25. It took almost two weeks to get the item back. When I picked it up and helped my mom put it on her comforter, we immediately noticed something was wrong: there were greenish-blue, crusted stains in several spots that had bled through the fabric. The substance appeared melted into the duvet, preventing the comforter from sliding through properly. I called Classic Cleaners right away, left a detailed voicemail, and never received a call back from the owner or manager. After a few days, we returned the duvet and spoke with an employee (Claudia), who took the item back and issued a new ticket with yet another long turnaround. Once again, no one followed up with us during this time. When I returned on 9/20/25 to check on the item, I was shocked to find that they were ready to charge me again for cleaning--despite the fact that the duvet was damaged under their care. The staff insisted the substance was "gum" and claimed it came in that way, which is simply not true. At no point did anyone contact us to discuss this issue before proceeding with cleaning and pressing, when it should have been obvious. When I asked to speak with the owner or manager, I was told only "the boss" and offered a mere $50 in-store credit--not a refund, and certainly not compensation for the ruined duvet. They refused to take responsibility, insisting it was not their fault. In the end, I requested a refund of the original $25 charge and believe they should also take responsibility for the cost of the damaged duvet. Sadly, the lack of accountability, poor communication, and dismissive service have left me with no confidence in this business. Recommendation: Avoid this cleaner. The service was slow, careless, and unprofessional, and they did not stand behind their work.

Claim to open at 8 but I left almost 10 minutes later with nobody inside. You would think somebody…read morewould be there earlier than 8 if they open at 8. I tried. This is my first impression so I won't be coming back. Inside looks almost abandoned with barely anything in there. Serious concerns about this place, but I guess it won't be my problem.

My frustration with this location is that they never open on time. I have a very tight schedule in…read morethe morning and I have lost track of the number of times that I've stopped in here on my way to work around 8:10 to drop something off or pick something up and they're not opened yet! It happened again this morning, which is why I'm putting this review online I actually changed the location of Jonathan's that I use from Rancho Mirage to Fred Waring because I never know when this shop will open in the morning. I thought I would give them another chance this morning because I'm not heading over to Fred Waring but once again they did not open at 8 AM. Extremely frustrating!

I am not surprised Connie did a "stealth retirement" and I don't blame her! She will always be the…read morebest! Connie, thank you for the years of excellent work and Enjoy Yourself!

The shop has a strong floral smell. My closet, with my newly hemmed pants, now smells like the…read moreshop!