Simply amazing , Lisa it's a such a great person , very satisfied customer , the customer service is just above and beyond

I used Palm Desert GLass to replace a shower door in my house. They' were quick and professional. It looks great. Great customer service.

Wow. The installation of the shower glass plooks amazing. Seamless. Rob and Lisa are easy to talk to. Price was not expensive. I'm calling them again for another project. read more

We retained a General Contractor to remodel two bathrooms. The final phase of the project included the install of frameless shower enclosures. However the contractor after several attempts, was unable to align the glass door and panel consistent with industry standards; could not correct a problem with the door dragging across the shower curb; and as a result, essentially rendered the showers useless. Made the call to Palm Desert Glass and explained the problem to Lisa who immediately understood. Rob was here within a couple of days and within short order, problem solved. Rob was indeed the personification of absolute and seamless professionalism; personable and knowledgeable; recognized and knew the nature of the task at hand; and, promptly went about the business of resolving the issue. That call made all the difference with having peace of mind or having to live with the incompetence of poor workmanship. Would recommend Palm Desert Glass without hesitation. Thanks Palm Desert Glass. read more

Very accommodating and professional. Long time desert business would recommend it for your glass needs

Lisa was great to work with - very professional, flexible, and responsive. The glass for my table arrived last Saturday, and it looks awesome. Palm Desert Glass offered to deliver to my home in Palm Springs on a Saturday, and they were punctual, professional, and very careful with the delivery of the glass. They even cleaned it, placed it perfectly onto my table top, and put rubber nubs underneath it so it doesn't move or slide across the table top. I am very pleased with this company's pricing, product, flexibility and service, and I definitely recommend them if you need glass for your business or home. 5 Stars! read more

I am doing this survey specifically for Palm Desert glass in Desert in Crossing. I don't with Lisa.. I am a one-man small business handyman of the desert company and to be honest I called multiple glass companies a couple said they call me back. A few said they'd email me , and I had actually bought a new piece of glass oversized from Home Depot with the cutter watched all the videos as I've never cut glass before and I needed a piece to fit into a 1956 ping glass door for one of my clients in South Palm Desert, as there are no doors available for this home, unless you absolutely start from scratch and build a custom door . Lisa did return her call a day later to my surprise I had given her two different measurements for two pieces of glass, and the price blew me away . the piece of glass of that I purchased at Home Depot was 20 bucks was too big it required a $15 cutting kit which I've never done, and it was much thinner than the glass that Lisa sold me. Bottom line is companies in this desert do deserve the business they go out of their way not all of them very few actually and my interaction with me so my communication with lisa and her communication with me the pricing turnaround time absolutely fit perfectly for me and for my client, I encourage anybody in this valley locally that needs anything done with mirrors or glass fitted cut replaced upgraded redesigned Palm Desert glass is your place.!! Thank you Lisa ! Anthony Welty handyman of the Desert. read more

I own a property management company here in the desert, Lisa was so kind and helpful when we needed to repair a shower door. The door was old and really not worth fixing, but the owner insisted. I sent her pictures, she ordered us the part and told me how to install it. That was so generous and helpful as she could have told me that her company had to install it. We are so happy we found them, thank you Lisa and we will use you in the future for our repairs. read more

I was sadly disappointed by the service. I had one bathroom enclosure done and was going to do the 2nd, but after issues with communication and a no-show for measurements on the 2nd bath, I went with Palace Glass and Door. I was proactive w/ Lisa and let her know well in advance that I was doing 2 bathrooms. She was quick to return my calls as a new potential client. For the measurements for the 1st bathroom, Lisa called and told me her team left "my property" as there was a locked gate and dogs in the yard and no one answered. I let her know that was not my property... Her team then finally found my house. I called her a couple days letter to confirm installation date, etc. She told me it would be that Friday. When I called Thursday she told me "As we discussed, it will be installed Tuesday". I let her know she did not communicate with me and that I was actually following up with her for the installation the following day. Well, they were installed Tuesday. The glass that was supposed to be clear actually has a slight tint to it. When I was ready for the 2nd bathroom enclosure, I e-mailed her in the early afternoon and called her late morning the next day. She was short and a bit rude and said she had received my e-mail and would call me later... which she did. She said her guys would come out the next day (Thursday) but it would be later in the afternoon. I called at 4:30pm and left a v/m and an e-mail stating no one had showed. She called me back Friday and said they guys would now come out Tuesday. I let her know I needed the measurements to be done Friday and the enclosure installed the following week as we had discussed. She said they would be on the other side of the valley and could not accommodate. I let her know my project needed to be done ASAP and she was leaving me in a lynch. She did not seem to care. I called 3 companies immediately and all 3 were able to come out within 2 hours of my call w/ Lisa. Dan Woodman Dan Woodman at Palace Glass and Door was very kind, provided me with great service, saved me $700!!! from what I would have paid Lisa and got the enclosures in one day before he estimated. His crew was very kind and professional. I found a couple of tweaks to be made and they came out the following day and took care of them! Call Dan Woodman @ 760-660-9542 for great service, quality and to save money! read more

I can't even begin to tell you how happy I am with our custom shower door! first off - Lisa and her crew came all the way up here to 29 Palms for the quote, measurement and install, her and her crew were super nice, very communicative and the quality of their work was outstanding! I received Newport Beach work and quality out here in 29 thanks to Lisa. And to top it off at a very reasonable price! Louis and Lisa are the best!!!! this place is top quality and the results are outstanding. We will use them from now on read more

The way my backyard is situated, even a gentle breeze blowing across my firepit causes the flame to be almost horizontal. I sought a method to correct this situation at a store specializing in fireplace/firepit accessories. The person with whom I spoke was unable to assist me, but he did introduce me to a person from Palm Desert Glass. She asked me to provide the diameter of the firepit opening so that she could obtain an estimate of the cost to fabricate a protective glass ring. She left me with the impression that she would need to have this ring custom-made. When the ring was delivered to me it was obvious that it was an ordinary, off-the-shelf item that is available from many internet merchants as well as from local big box stores. The estimate that Palm Desert Glass provided was without any detail. It did not name the manufacturer of the fire ring nor did it list the SKU number, both of which were prominent on the box in which the glass ring was packed and the outer carton containing the packaging. The estimate merely stated: "29" diameter glass Fire Ring 8" tall with chrome connecting hardware." Palm Desert Glass charged me $474.00 plus tax. Fire Pits Direct had the identical unit (SKU: FG:RSP-25) advertised on its website for $219.70, which included free shipping. I paid Palm Desert Glass an additional $120.00 for delivery and setup. I am NOT suggesting that Palm Desert Glass did anything illegal . But, that does not make it right. However, because I am a person of my word who stands by deals regardless of how they ultimately turn out, favorably or otherwise, upon delivery of the ring I paid the balance owed for a total of $630.74-nearly triple the online delivered price. I am more disappointed with myself than I am with Palm Desert Glass. The lesson I learned-and it was an expensive one-is always be a well-informed shopper. Before you buy locally, check out the item online. Many local merchants will match the online price. These are the merchants I will buy from in the future. read more

Lisa is AMAZING! Her prices are wonderful, she got the job completed less than 24 hours after first contacting her. She even went out of her way to assist me in getting the glass delivered to my client. Super polite, amazing work, 100% would rehire in the future!! Thank You Lisa!!! read more

We ultimately received a good product but I would not recommend this company to anyone who has a schedule and expects delivery within a reasonable time frame. We ordered a custom glass bar top and bar shelves and was told we would have it installed within 3 weeks of receiving the 50 percent deposit. After seven weeks of promises, not returning phone calls and lots of frustration we finally received the bar top, but Lisa had forgotten to order the shelves!! Another week or more to receive those we are told but are not holding our breath. How she can stay in business with this kind of performance is hard to believe. read more

We love our new shower door, the bathroom looks almost new again and is so easy to take care of. It also makes the room seem larger. The company was easy to work with and followed through with every thing they said they would do and had great advice. Lisa and Louis were especially great. When we do the next shower we will call them. read more

I am so pleased with this company. I called to order a glass top for my new wood dining room table. The next day it was delivered and looked great! I wish all transactions would go so smooth. read more