From making the appointment to the plumber coming early True Plumbing was kind, patient, and…read moreprofessional. Inacio thoroughly examined the plumbing situation in our old townhome and gave me options for the clogged toilet. He started with the least expensive procedure and was going to work his way up to more complicated ones, but thankfully, the first procedure worked!! He explained everything he was doing and why and answered all my questions. He even showed me the proper way to plunge a toilet! Thank you Inacio and True Plumbing!

If there was a "Zero", that would be our rating. From initial call to invoice, to calling them to…read morediscuss our dissatisfaction. 1). We ask to Be made aware of quote prior to any repair so we could make a decision if cost to repair was more than installing new. This didn't happen. 2). What our tenant stated about the repair was not what was stated on their invoice. 3). Cost vs what was done--$$$$. 4). When contacted to discuss our dissatisfaction, nothing could be done--cost stood as estimated of which we NEVER got to discuss prior to proceeding. DONT trust their website! Dissatisfied customer!! We'll NEVER use this company again.

This company was scheduled by ServPro for my home. They failed to confirm with ServPro when they…read morewould be arriving. I wasn't even given a specific day. I returned home from a short trip to a client call within my neighborhood to find a red van parked in my driveway and a man--who identified himself as being from Jimmy Lumley Plumbing--already inside my home, in my kitchen where I couldn't see him as he was behind the partition. I had received no notice, confirmation, or prior communication from Servpro or anyone else involved in the project indicating that a plumber was scheduled to arrive today. Let me be clear: He did knock on the door, but he did not ring the doorbell, which would have triggered my security system notification. When no one answered, he proceeded to let himself into my home without consent. My 19-year-old daughter was home and asleep in her bedroom, unaware that a stranger had entered the house. When I questioned him, he stated: "This is my fourth house today--I don't even remember," and admitted he didn't see a doorbell, even though he previously claimed he knocked AND rang the bell. When I called ServPro, they confirmed they were also not informed of his scheduled visit. This is an unacceptable breach of safety, privacy, and protocol. No individual should be entering a home without explicit permission, especially when no notice has been given to the homeowner or the rebuild team coordinating the project. The fact that someone was already inside my home when I returned--with no explanation--was both alarming and distressing.

Jimmy and his crew have always been responsive and then professional with the service they have…read moreprovided us in the past. I highly recommend them.

Our outdoor compressor unit has one of those garbage ECM's for the cooling fan. It died after about…read more5 years, but the unit is still under warranty, so I was calling around to find a reliable company to do the warranty replacement. Calling Southeastern Cooling ended up being a very smart choice. From the moment I began speaking with Adam on the phone, I was impressed by the level of courtesy and professionalism I experienced. I explained the problem and what sort of service we required. He managed to source the replacement ECM and schedule a tech to come out in just a matter of hours--same day. Gage, our technician, was prompt, courteous, professional, and quite humble--that's an often overlooked trait these days. He was able to get the ECM swapped out fairly easily and got our system back up and running. As someone with nearly 3 decades working with tech, I was, of course, carefully paying attention to his work--he managed to impress me a number of times with how carefully and thoroughly he handled the replacement process, even ensuring that the wiring was just as neat and tidy as how it was when he started working on the unit. Overall, this initial experience with Southeastern Cooling was remarkable and we will likely call them again when the need arises. Though, when we do call, we'll be requesting Gage.

Our HVAC SYSTEM was running rough and they came quickly and fixed the problem with no issues.read more

Very pleased with the Service & Response time! As well as the cost! Thank you! Marsharead more

From the owner: We are a family owned business born out of a desire to serve customers and employees well. Give us…read morea call and see why we are "The coolest choice for home comfort!"

This company installed by water heater in mid-April 2025 and we discovered a water in our leak pan…read morein November 2025. We paid $2,500 for the installation of a very small water heater in our condo back in April. Fast forward just 7 months to November and I texted the owner Ron to see what could be the cause of the leak. He said most likely the HVAC, but we looked ourselves and could not find a leak. It's tough when you have 3 kids. He said he'd come by for a service fee (but did not indicate cost of this "service" fee). He charged $300 just to come look at it, and it was indeed the HVAC. The HVAC guy came in the next day and stayed for over an hour and took care of a cracked PVC pipe for less than the 5-minute service call of Emerald Coast Water heaters. I have bought and sold several properties and NEVER been charged so much for a service call. I asked politely if I could whittle than figure down to $200 (which is very fair) and the owner refused. He then proceeded to add a $30 late fee to the bill after just a week. Avoid this company. Highway Robbery ! $300 for 5 minutes.

Ron came out to our property to fix a back flow preventer and charged $1,800 for an above ground…read morejob. My main issue when I asked for a breakdown of the charges was when he gave me 3 different prices for the part...$800, Then $900 and finally $1,000 in text. My problem was when I conducted a simple google search you could buy the exact same back flow preventer for $400-$600. Then he proceeded to tell me he spent 4 hours on my job. Unfortunately, I was able to witness that was not the case from cameras on my house. I would have been fine if he would have offered a simple gesture to remove even $50. Bottomline he is way overpriced for the work he does. On top of that I do not like being misled. It would have been nice to have a heads up that this was going to be an $1,800 job. I was not in dire straits as the house was vacant. I have since spoke with 3 plumbers that would have all done if for much less. I definitely would not recommend working with this individual.

They Fixed The Water To My New House And Handled Everything With The Home Warranty Without Me…read moreHaving To Deal With Any Of It.. So Grateful.. 10 Stars..

Kind, responsive, and fairly priced - I'm so glad I found Plumbwell! Even in a plumbing emergency…read morehe was quick to reply and quick to help and STILL be fair on the price even though I reached out to him on a Sunday during overtime hours! Any other plumbing needs I will definitely be calling him back! Do yourself a favor and stop shopping for a good affordable plumber and call Plumbwell!

Joe and Ethan just went way above and beyond on helping diagnose and repair a hard to find water…read moreshut off issue that they were on site at Island Paradise and after they were supposed to be already home. I really want to thank Emeral Bay Plumbing. They are a 10 out of 10.

My tankless water heater that's only about five years old was leaking. It was like a slow leak, but…read moreit was in my garage closet. I thought it could be something quickly fixed, but it turned out that the entire unit needed replacing. They were able to get out the very next day in the morning. The plumber, Austin was very nice and thorough. He was great at explaining his recommendations and the differences in the brands. He also was knowledgeable about the various warranties for the tankless water heaters as well as his service. I found him to be friendly and timely. He also provided great communication in regards to when he could obtain the recommended tankless water heater and when he would be out to install it the next day. Overall, I'm very satisfied with their service and my interaction with Austin. He was very helpful in helping me move some items. He also left the work area cleaned and disposed of the old water heater. The old water heater installation was very unorganized so he did put the pipes and everything back on the wall and left them better than they were before. It took him about two hours to install the new tankless water heater. If I have another issue, I will certainly reach out to Emerald Bay Plumbing as I feel like Austin provided good advice and seemed to Reflect a trustworthy spirit of this business.

Very responsive to your plumbing needs with reasonable rates. Used this business twice and am very…read morepleased. Look no further!

These guys go above and beyond to help their customers. I am very pleased with their service. I…read morehad the whole house done with new plumbing and they did an awesome job!! I definitely would recommend!

Mark responded right away and showed up within 1-2 hours of my call. He solved my problem within 15…read moreminutes, and showed me how to prevent it in the future. My hero! I highly recommend.

I had an issue with a toilet at my beach house rental while guests were staying there. I called…read morethese guys that morning and they were there in a couple hours. It turned out to be more of an electrical problem rather than plumbing. These guys still went above and beyond to get the issue resolved. They called the city because it was something the city was responsible for through the sewer system. They continued to follow up and even went back to check the next day to make sure it was working properly after the city worker had been there. I can't say enough about how efficient this company is. They were easy to contact and answered all my calls and text. I highly recommend Blackburn Plumbing.