We hired Paradise Home Services through The Home Depot to replace our water heater. During…read moreinstallation, the technician discovered the heating element on the brand-new unit was leaking. He attempted to fix it, said it was repaired, and then left our home. Before leaving, he also gave us written instructions on what to do if the water heater started leaking again. About 13 minutes after he left, the entire unit began leaking heavily and flooded our laundry room and garage. A technician should never leave a home with a newly installed unit that was already leaking during installation. If the unit was defective, it should have been replaced or shut off before leaving. The flooding required professional remediation and repairs. The company's insurance carrier ultimately accepted liability and paid for the damage, but the situation should never have happened in the first place. We also requested installation documentation during the claim process and had difficulty obtaining it. Very disappointing experience.

We just had some significant duct work and repair to our AC system. Ryan, Matt B. and Caleb…read morediligently completed a difficult job. They were prompt, knowledgeable and personable. They also were conscientious in their clean-up. I would recommend the company. We've also used them multiple times for plumbing work and repair issues and have always been pleased with their service.

Affordable was fantastic. The quality and price was great. It was raining and he was so careful…read moreto not get anything dirty. I will definitely use them anytime I need plumbing done.

From the owner: Small family-owned licensed and insured plumbing company that will get the job done right the first…read moretime. Our affordable rates and excellent customer service is one of a kind. Give us a call and let us take care of your plumbing needs today.

All of the employees were extremely polite, knowledgeable, and professional. Despite the extreme…read moreconditions, the entire team remained motivated and determined to do their very best. I would without reservation recommend them to anyone seeking natural gas conversions, tankless water heater installation and others areas of their expertise.

From making the appointment to the plumber coming early True Plumbing was kind, patient, and…read moreprofessional. Inacio thoroughly examined the plumbing situation in our old townhome and gave me options for the clogged toilet. He started with the least expensive procedure and was going to work his way up to more complicated ones, but thankfully, the first procedure worked!! He explained everything he was doing and why and answered all my questions. He even showed me the proper way to plunge a toilet! Thank you Inacio and True Plumbing!

They were available to come right away to address my plugged toilets (yes two). Corey was friendly…read moreand professional and quickly solved the issue. The cost was fair and I will call them again for any future repairs.

If I could give more STARS I would! They were amazing in a stressful situation! we had been going…read moreon a few days without hot water and they did everything they could to NOT just say spend $$$$ and let's figure it out. Once we figured out it was a bunch of things Alan and Jason were on it and got us fixed up with hot water the same day! Amazing experience and will call them anytime we have a plumbing need!!

Called independent plumbing this morning for a clogged toilet that was beyond our scope. The…read moregentleman I spoke with spent quite a bit of time on the phone with me, troubleshooting things to rule out in order to save me the money of having him come out, which was very appreciated! I did have him come and he wrapped up the problem very quickly. He has great bedside manner and was very professional. The house was kept clean, and he would be highly reccomended by me for anyone in need of a plumber's services.

From the owner: Independent Plumbing Inc. is your plumbing specialist. We offer Video Inspection, Leak Detection…read moreunder concrete slabs and asphalt, and also work on Lift Stations and Grinder Pumps. We can replace your water heater; replace sewer lines, faucets, gas lines and any plumbing repair. Call us today!

I have been trying to cancel my silver maintenance plan for over 6 months now. Left over 25…read moremessages and had a few conversations with a few people I won't name in this forum. All I keep getting is system is messed up! No apologies, never a return phone call or we will credit you money back. Happy to show proof! There is no excuse I even asked them to credit me back money or send me check and got no response.

They are very professional, well presented, clean, thorough!!! Much better than the " other guys "…read morewe've had out here. Just glad that these guys are here putting the new a/c unit in our home. I would recommend these guys to everyone!!! Great work! Great people! Definitely know what they are doing!

I had no hot water since Monday and Master Plumber Bob Ruhl came to my rescue I called him today…read moreand he came and fixed the issue with my tankless water heater. Hear this! Tankless water heaters must be flushed yearly. I know this now and will do this prevention maintenance from now on. Bob is a world of plumbing knowledge, he does what's right no short cuts. When Bob fixes something you can rest on knowing it's done right the first time. Bob is insured, bonded and worth his rate. Call him for your plumbing needs 1-816-365-8746

Had to call a real plumber to fix what he couldn't. If I could rate 0/5 I would. He was also very…read morecondsending/rude, not sure why cause he didn't fix the problem

We recently used Anytime Plumber again. This time for a new water heater installation, and once…read moreagain they exceeded our expectations. Because we had used their services in the past, we knew we were in good hands. It only took a quick phone call to schedule an estimate, and JD was out within a day. He was professional, knowledgeable, and thorough during the assessment. He explained that our previous water heater, which appeared to have been installed by a homeowner about 17 years ago, was missing several important safety features and updates. JD returned for the installation and called before arriving--he even arrived early! He worked efficiently and made sure the new installation would meet current safety standards and pass inspection requirements for our homeowners insurance. Before leaving, JD took the time to walk my husband and me through all the new features. We were impressed to learn about the water alarm that alerts us to leaks in the drain pan, the easy-to-use water shutoff handle, and other safety improvements. He even tested the hot water temperature inside the house to make sure everything was working properly before he left. The entire experience was professional, informative, and stress-free. Anytime Plumber will always have our business, and we highly recommend them to anyone needing plumbing services!

The plumbing service was prompt and professional. Cody and Matt were awesome. They are very upfront…read morewith pricing and estimates. I highly recommend and they will always have my business.

outstanding service, no nonsence, reasonable, ontime... need I say more?…read more I love this co. and their work ethic. Bob USN ret.

It had been a few years since we'd been to the beach house in Pensacola Beach, so a few problems…read morewere expected when we arrived from Richmond, Va. But not vandalism. We had no water service and when the county crew turned it on, we were greeted with a shower... in the front yard, not the bathroom. So we started looking for plumbers. Several calls later, all we had done was speak to answering services. Finally, I called Southern Pride, and Kelly himself answered. Initially, he said it would be the next day before he could come over, but when I mentioned the water main was off, he said he'd try to come sooner. Not only was it sooner, it was just an hour later! He quickly replaced the section of PKX pipe that had been cut in several places. He also fixed our toilet which, after filling it with bottled water so we could use it while the water service was off, we had found to be leaking. When I asked him what "the damage was" financially for all the work, he thought for a minute and asked, "Does $200 seem fair?" Very! So nice to find a man who takes his calls and does great work promptly and who does it for an honest price! Skip the big guys who don't even have time to take your call; call Kelly who is serious about putting the "pride" in Southern Pride!

I called this company cause previously owner recommended, was having issues with flushing i called…read morefigure its time to be service. They came out did their thing after i asked what was the problem, guy said it was half filled and the filer was dirty, toilet started flushing with no problem, couple weeks later the problem came back.. So I decided to do some YouTubeing and learn how to clean my filter, pop the top and the septic is fill to the top! So im thinking have i been scammed?. So i called and the guy says thier work isnt guarantee. And i would have to pay for their return. I wouldnt use this company if you do i would make sure they actually service your septic and don't place a bandaid over it.

Great response and excellent communication. They helped me with an emergency issue; the guys had…read moregreat communication and they fixed the problem the first time. They also told me how to save money in the future. I will definitely be doing business with them in the future.