From making the appointment to the plumber coming early True Plumbing was kind, patient, and…read moreprofessional. Inacio thoroughly examined the plumbing situation in our old townhome and gave me options for the clogged toilet. He started with the least expensive procedure and was going to work his way up to more complicated ones, but thankfully, the first procedure worked!! He explained everything he was doing and why and answered all my questions. He even showed me the proper way to plunge a toilet! Thank you Inacio and True Plumbing!

If there was a "Zero", that would be our rating. From initial call to invoice, to calling them to…read morediscuss our dissatisfaction. 1). We ask to Be made aware of quote prior to any repair so we could make a decision if cost to repair was more than installing new. This didn't happen. 2). What our tenant stated about the repair was not what was stated on their invoice. 3). Cost vs what was done--$$$$. 4). When contacted to discuss our dissatisfaction, nothing could be done--cost stood as estimated of which we NEVER got to discuss prior to proceeding. DONT trust their website! Dissatisfied customer!! We'll NEVER use this company again.

This company was super quick. I called and they came within 30 minutes. Our service technician Mr…read more Billy Bauer really knew his stuff. He worked quickly to diagnose and fix our issues. He also provided us with a quote before he began to make sure we knew how much everything would be. All in all we will be going back if we ever have issues again. 10/10

it's all a gigantic money grab. you request service and once they get to your home, they say that…read morethis and that needs done, etc.. i bought $44 worth of supplies and fixed it myself. thank you lowe's! a total "estimate" brought by the tech was $700-$5000. they want to sell you all new units and not fix what the actual problem is.

Such a pleasure dealing with Brian. No pushy upselling; just what needs to be done and what and how…read morethey'll do it. I was so pleased with the presentation at my rental house, that I asked him to follow me home to look at problems there. No need to look at any other company.

From the owner: Whether you're dealing with a small repair, a major installation, or an emergency situation, we're…read morehere to make the process as smooth and stress-free as possible. We believe in transparent, upfront pricing, so you'll always know what to expect before any work begins-no surprises. Furthermore, with years of experience serving the Fort Walton Beach community, we've built a reputation for being prompt, professional, and always focused on providing the best solutions for your plumbing needs. When you need plumbing help, we're just a call away, ready to get things back to normal quickly and efficiently.

This company installed by water heater in mid-April 2025 and we discovered a water in our leak pan…read morein November 2025. We paid $2,500 for the installation of a very small water heater in our condo back in April. Fast forward just 7 months to November and I texted the owner Ron to see what could be the cause of the leak. He said most likely the HVAC, but we looked ourselves and could not find a leak. It's tough when you have 3 kids. He said he'd come by for a service fee (but did not indicate cost of this "service" fee). He charged $300 just to come look at it, and it was indeed the HVAC. The HVAC guy came in the next day and stayed for over an hour and took care of a cracked PVC pipe for less than the 5-minute service call of Emerald Coast Water heaters. I have bought and sold several properties and NEVER been charged so much for a service call. I asked politely if I could whittle than figure down to $200 (which is very fair) and the owner refused. He then proceeded to add a $30 late fee to the bill after just a week. Avoid this company. Highway Robbery ! $300 for 5 minutes.

Ron came out to our property to fix a back flow preventer and charged $1,800 for an above ground…read morejob. My main issue when I asked for a breakdown of the charges was when he gave me 3 different prices for the part...$800, Then $900 and finally $1,000 in text. My problem was when I conducted a simple google search you could buy the exact same back flow preventer for $400-$600. Then he proceeded to tell me he spent 4 hours on my job. Unfortunately, I was able to witness that was not the case from cameras on my house. I would have been fine if he would have offered a simple gesture to remove even $50. Bottomline he is way overpriced for the work he does. On top of that I do not like being misled. It would have been nice to have a heads up that this was going to be an $1,800 job. I was not in dire straits as the house was vacant. I have since spoke with 3 plumbers that would have all done if for much less. I definitely would not recommend working with this individual.

From the initial contact and estimate from Hugh the owner personally coming out to Kyle setting up…read moreportable Ac units the same day was a refreshing experience. Jacob and Jacob sent a text that they were on their way day of install and on time. They were very polite and very considerate of property and execution of removal and install. Jacob inside, answers a barrage of questions from me and was very in depth with his responses. His above and beyond of detail and care of installation was very critical and obvious that he truly cared about what he was doing. It was an artist and perfectionist at work! Jacob outside was apparently just as detail oriented, and although working in the heat and cumbersome job at hand was also very polite and respectful. He also did a great job! I cannot tell you how impressed I am. We had a system installed in 2008 No comparison, hands down Hughs company and employees are a rare commodity in this day in time. I implore you to use this company as you will not be sorry. I'm sitting in comfort and pure happiness at the result of these very caring people, from owner on down. Thank you Hugh, Jacob and Jacob and Kyle! You truly care about what you do!!! Also paid 3k less than other estimates. Money matters of course, but people that perform above and beyond to get the job done is paramount! Thank you so much!!!

I have a couple of homes on 30A that I BnB. During one of our highest booked times, one of the hot…read morewater heaters took a dive. The family of 8 that was in the house were not happy. I called a few plumbers that told us they couldn't repair our Rinnai heater, only replace it. I tried one more call to Protech and Chris was able to save the day! Not only did he clean and repair my unit, he had the part needed on his truck. He's my plumber for life. We've got the other homes scheduled for yearly cleanings and check-ups, so this doesn't happen again. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Thanks ​Chris!

Installed a non-standard toilet. Responsive, punctual, price transparent, great work quality and…read moreprofessional. Highly recommend 850. They are seasoned and honest.

I needed my squeaky toilet fixed. I didn't know who to call! I reached out to 850 Plumbing via…read moreYelp! Adam was informative, responsive, and was upfront about pricing (another plumber tried to sell me water filtration and repairs on other things other than what I needed!). Dennis came out and he was phenomenal!!! He was quick, straightforward, and educated me on what he was doing and why. He made sure I knew where my water shut off valve was and how to turn it off - way above and beyond what was expected. Just so please with the service and effort provided!!

Very responsive to your plumbing needs with reasonable rates. Used this business twice and am very…read morepleased. Look no further!

These guys go above and beyond to help their customers. I am very pleased with their service. I…read morehad the whole house done with new plumbing and they did an awesome job!! I definitely would recommend!

We just had some significant duct work and repair to our AC system. Ryan, Matt B. and Caleb…read morediligently completed a difficult job. They were prompt, knowledgeable and personable. They also were conscientious in their clean-up. I would recommend the company. We've also used them multiple times for plumbing work and repair issues and have always been pleased with their service.

We hired Paradise Home Services through The Home Depot to replace our water heater. During…read moreinstallation, the technician discovered the heating element on the brand-new unit was leaking. He attempted to fix it, said it was repaired, and then left our home. Before leaving, he also gave us written instructions on what to do if the water heater started leaking again. About 13 minutes after he left, the entire unit began leaking heavily and flooded our laundry room and garage. A technician should never leave a home with a newly installed unit that was already leaking during installation. If the unit was defective, it should have been replaced or shut off before leaving. The flooding required professional remediation and repairs. The company's insurance carrier ultimately accepted liability and paid for the damage, but the situation should never have happened in the first place. We also requested installation documentation during the claim process and had difficulty obtaining it. Very disappointing experience.

I have been trying to cancel my silver maintenance plan for over 6 months now. Left over 25…read moremessages and had a few conversations with a few people I won't name in this forum. All I keep getting is system is messed up! No apologies, never a return phone call or we will credit you money back. Happy to show proof! There is no excuse I even asked them to credit me back money or send me check and got no response.

They are very professional, well presented, clean, thorough!!! Much better than the " other guys "…read morewe've had out here. Just glad that these guys are here putting the new a/c unit in our home. I would recommend these guys to everyone!!! Great work! Great people! Definitely know what they are doing!

We had a slab leak and Shoreline was so fast and reasonable, I will continue to recommend them!…read more (I live in Destin so I am not sure why my review indicates I still live in San Francisco)

We had contacted another plumbing company in Destin for a quote to adjust pipes for installing a…read morenew tub; unfortunately, we didn't hear back from them. My husband decided to start the job by removing concrete. Not only did we find a botched piping job by the original contractor, but he made the mistake of hitting the pipe and a drain while digging (this is a lesson learned). We had no water and no idea how to correct this problem without possibly making it worse. We called Shoreline Monday morning, and a few hours later, plumbers arrived to save us. They had to dig up more concrete, repair the pipe, a drain, and then make it functional for the tub. I was expecting to get hit with a painful bill, but I was relieved and grateful for what they charged us for having come out immediately and fixing our mess. Thank you for your promptness, great work, and very reasonable fee.