I had a great experience at Palmdale Urgent Care on September 14, 2026, after I rolled my ankle. From the moment I arrived, the staff was friendly and very efficient. I was checked in and seen pretty quickly, which I really appreciated. They examined my foot and explained everything thoroughly. The doctor was also very helpful and, the same day, scheduled an MRI for me and called it in so I could get it taken care of. Everyone was professional, kind, and took the time to make sure I understood what was going on and what I needed to do next. I'm very happy with the care I received and would definitely recommend Palmdale Urgent Care to anyone who needs medical attention. Great staff, great service, and a very positive experience overall! read more

I've only been here twice but so far every time I come everyone is extremely helpful and kind . I'll be definitely be coming here if I need to again and again. I would definitely recommend this place to anyone that asks me as well . Thanks guys . You rock . read more

I had to visit an urgent care for the first time and, unfortunately, I was very disappointed with the experience. It felt like the primary focus was on collecting payment rather than providing answers, results, or meaningful assistance to help address my concerns as a patient. read more

They have changed owners. Not as good as 1 year ago. Wouldn't see my daughter. Said the Insurance didn't. Pay what. Had and have great insurance turned out this was from October. Didn't bill them . Not my mistake...I have been going t here for almost 3 years. read more

I've been here twice and both experiences were disappointing. The doctors seem inexperienced and the care just isn't there. My little brother with autism actually got worse after his visit, and the Doctor seemed frustrated with him...he's only 7years old. I tried giving them another chance and brought my wife in, but then they charged her for "Out of Network". Even after we called our insurance and confirmed we are covered with the expensive PPO we have. At this point it feels like a waste of time and money. We'll be sticking with High Desert clinic from now on. Even if it's farther, we come from Lake LA. read more

This place was very unprofessional. The receptionist was telling the patients that they couldn't find their insurance in the system and had to pay cash, including myself. They use zelle for payment which I found odd. I believe they were lying to the patients in order to get cash payment for whatever reasons. The doctor did not appear to know what she was doing when it came to the care of my son. She did not use the proper equipment or medical processes for what I came in for. I would recommend going to a different urgent care if possible because this office was is very sketchy. They had me write down My husband's social on a sticky note and other sensitive info. I was shocked at their unprofessionalism and tactics. I hope they were not fraudulent towards the patients read more

Extremely friendly staff. Clean environment, took care of the medical needs very profesional.

Had a great experience here. I was desperate to get answers on my condition and Lana was a great help! The staff was very sweet and caring! I did have to pay because my insurance was out of network but it was worth it at the end. read more

Very helpful. I came in as a walking 30 minutes before they closed and they took great care of me.

Brought in my Fiancé for symptoms that had been going on for days. Our insurance was turning us every which way but thankfully the kind girls in the front were able to bear with how unprepared we were and my Fiancé was helped in such a kind and professional manner in such little time. Even inside Everyone was kind and gentle with excellent service. I definitely recommend Palmdale Urgent Care. special shout out for your kindness: Lilliana, Jasmine, and Mavis read more

Great quality care, quick service! Helped me with my sore throat with no insurance! Prices are good for out of pocket.

I new I needed care but was not sure if it was a true emergency. Anyway, I Googled Urgent Care in Palmdale and this place came up. I honestly visited the Post Office a million times and never noticed this place. Anyway... I went into the Palmdale Urgent Care and was pleasantly surprised but how Clean it was; it smelled clean too. The workers were friendly. The furniture was beautiful. I didn't hear anyone's conversations as they vwere being treated. It was not noisy or trashy. The rooms were New and clean; one would think this place just Opened. The waiting time is AMAZING! The respect and treatment was swift and thorough. The amount of empathy and caring was like nothing I've experienced before. I was In and Out in about 2 hours. On top of all this the cost was extremely fair and affordable. I would visit again read more

Best urgent care I've been to! You can tell they really care about their patients and the office staff is super friendly as well.

This Urgent Care is beautiful and extremely efficient. The wonderful staff were very attentive and thorough and made everything so easy. They took the time to verify my coverage and explain any out of pocket expenses. These ladies were very professional and had smiling faces the whole time. Shout out to Miss Desiree, Miss Jasmine and Miss Liliana for being so friendly. Highlight of the visit was my provider Mrs. Dionne...she educated me and provided great aftercare instructions. In and out in less than an hour. Skip the ER and come see these lovely ladies!! read more

Super quick and efficient! Claudia and David were so helpful and sweet! They helped us in needing a TB test. I highly recommend coming here, they were amazing!! Love the treats they had! read more

The staff was extremely rude, starting with the receptionist. The nurse was even worse she placed the blood pressure cuff uncomfortably tight, and when I mentioned it, she responded with an attitude. The only positive part of the visit was the doctor, who was great. read more

This place is a joke, it took them 40 minutes just to check me in because the girl typed in my Insurance information wrong, so that put me to the end of the line, when I was here much earlier than several others. I waited a total of almost 4 hours to be treated. Total lack of professionalism, I understand they might be young and fresh out of maybe school, but what a joke. No professionalism present here at all. THIS PLACE IS A JOKE!!​​ read more

This place is a total scam. I was charged $100 for phentermine, which I normally pay $75 for. When I questioned it, the lady at the front gave me some nonsense about prices going up for the summer. Yet the very next week, my sister was charged only $75 for the same thing! They clearly make up prices on the spot. On top of that, they try to charge $70 just to see the provider, even if you have insurance. And for what? The provider does absolutely nothing--she asks a few pointless questions, then walks out. This office is just looking to take your money. Avoid it at all costs. read more

It's a in and out place and I always get the help I need I've been there 3 times each time it's someone different but each dr is very knowledgeable. read more

Very nice staff. Very helpful and they took care of me very well and fast. And their service was very well.

It's a very slow business for them to take forever to be called. It's crazy quality of service and care is very poor. Too many lazy people in there. read more

Amazing Staff, definitely quality care, the facility is clean. I brought my 5 year old daughter the doctor made her feel really comfortable he was knowledgeable tested for various things to make sure everything was okay! This place beats 5 hours or more in the ER! read more

Clean. Friendly staff. Thorough and professional. We came in near closing, and they let us in. They were all very kind.

Paid 30 bucks for a check up-- just for the doctor to come in and tell me there's nothing she could do without even checking me. Told me to go to my primary or emergency and that she couldn't even help or guide me with referrals because I have medical. What was the 30 bucks for then? The assistant checking my height and my blood pressure? I tried coming here cus it helped that there was little to no wait, but what's the point if I pay to get seen only to be referred to my primary or emergency anyway? Id rather just not come back read more

Very efficient and friendly staff ready to support with needs during visit. Easy check in and check out service.

Had such a great experience with my urgent care....when your sick and don't feel good its nice to see happy helpful faces like Melissa at the front to help make everything smooth and easy read more

Negative one so unprofessional the guy receptionist is playing games on his phone while your asking questions so rude they don't help you for anything don't come here go somewhere else I'm not sure why this place is even open They don't help and always ask you go to somewhere else anyways read more

I would recommend Palmdale Urgent Care to my friends or if anyone needs medical attention right away. The staff was absolutely the nicest people that I have met and I was able to receive care right away. Everyone was professional, and patient and addressed all my questions. read more

Horror stories about this place but every time I went in there, I don't know it's because when the insurance or what's going down, but they take me right away. They are very courteous. Very kind. I see the doctor in no time at all. They asked me for my previous visit I didn't know I had a balance they asked me to make payments, but I just paid it off. I think it was like a couple hundred bucks. I've broken my leg and had surgery there. I love that place. It's the best hospital I've ever been to I don't know why it's got so many bad reviews. I've had nothing but great experiences there. I was even there too long maybe a little bit and this one nurse was getting tired of me. I could see it in her eyes, but maybe I was tired of myself also ha ha ha ha anyways she said you leave tomorrow And I was happy to leave anyways great place I holler recommend this hospital for emergency or any other thing. read more

Needed treatment on a Saturday for a dog bite, Palmdale Urgent Care took good care of me. Process was quick, reasonably priced, and very professional. I liked that the staff were veterans with combat medical training experience. Strongly recommend this location for urgent care needs. read more

I recommend Palmdale urgent care because the staff are polite and the provider was very nice and answered my questions. The clinic is clean and smells nice too. They also follow standard precautions when seeing their patients as well. read more

Good care front office jasmine, katia,Betty friendly professional. Nurse practitioner very caring . Wasn't feeling well took good care of me. read more

over all office experience was well very. My office visit was very short, no long waiting with a clean facility who's staff was friendly and attentive read more

This Urgent care was pleasant to go to they are fast and very nice and took care of my son and they took my insurance thankfully I definitely recommend 10/10 read more

I went to another urgent care and they actually missed the diagnosis of a UTI!The next week I went to 'Palmdale Urgent Care', they performed a urine test, and correctly diagnosed my UTI! I was SO THANKFUL to receive such AMAZING CARE! I felt so much better after taking the initial doses! I continued the medication for the prescribed duration. Very thankful for 'Palmdale Urgent Care'! read more

Called this urgent care at 2pm and was home at 3:15pm... Granted, it wasn't that busy when I came and maybe everyone had super quick and easy-to- diagnose issues so I was very satisfied with the service and care I received. The entire staff was super helpful, they answered the phone right away and didn't leave me on hold for 15mins like the other local urgent care I called. Was seen right away and Dr was very nice read more

The nurses Jasmine and a male nurse were very accommodating towards me and helped me in a few minutes. A quick in and out. Less busy at 3:40pm read more

We were out of state and my daughter had a bad cough. They did a poor job of examining her and gave us an allergy medication. Got home the next day. Her cough got worse so I took her to the ER. She has bronchiolitis.. needless to say.... STAY AWAY this place is BS. Horrible experience! read more

LaBrya has been a great help. Ever since I walked in, she's been a great person and has a wonderful customer service. I love this office, wouldn't change it at all. Now I had the chance to meet Vincent and he is a great person too. This urgent care has become part of the family. Thank you so much... read more

Went here for my two boys who weren't feeling great. They are young and not a fan of medical offices. But after the visit the boys asked if we can come back to this urgent care only for future sick visits.The staff and the provider are friendly, kind and caring made my boys feel safe . I also felt comfortable and felt they truly care we left happy, informed and got test results within minutes for throat swab. Also paper work is minimal no crazy amount of forms to fill out check in is simple and easy and they accepted my Anthem HMO plan which was great because I was having a difficult time finding an in network provider. Office is very clean, waiting room is spacious and has a home feel very comfortable .Definitely Recommend ! Thank you all for the wonderful visit ! read more