Today my husband called to cancel our insurance. Mercury did not HELP US when we needed them. We were insurance for over 7 yrs taking our money but when we actually needed them they did nothing. The person who answered my husband's called had a horrible attitude. When he asked for the policy number and it was not on hand the representative (male) replied " of course you don't " the whole time had a horrible attitude. read more

Súper friendly staff! Appreciated that they were able to help notarize my 1 pg. document half an hour before they closed!

I've been going to them for years and have always had amazing help and prompt responses with any questions I have (and I often have a lot!).

I've been coming here for years and have the best experience. I have had many of my friends and family switch to having their taxes done here and they all have come back year after year. read more

I have been getting my taxes done with Palmer insurance for 15 years and they have always been so great! Always so easy to work with, responsive and helpful. I work directly with Michael every year and he is thorough, extremely knowledgeable and funny as well! read more

Palmer is the best when it comes to getting your taxes done. Danillo has been doing our taxes and he's amazing!! He takes time in explaining any tax questions and goes above and beyond in customer service. read more

An amazing, trustworthy, efficient, family based company you can rely on for quick and friendly service. They know what they are doing when it comes to insurance and taxes. Micheal was professional and made doing my taxes so quick and painless! I had everything handled online this year and it was so easy!!! Micheal also found me the lowest rate for auto insurance! I love this company and will definitely use them for all of my tax and insurance needs. This is a company you can trust!!!! read more

My wife will probably add her own review soon. However I feel that it is worth mentioning, that Palmer insurance Is an excellent example of the American small business. Palmer Insurance demonstrates a strong traditional work ethic, cultural awareness of the community they serve, and excellent at delivering high quality customer service. Palmer insurance is willing to dig deeper and go further when it comes to finding the right plan for their customers. They have a way of making you feel at home, they are great at what they do and the staff are very down to earth. Before you call any of those over marketed companies on T.V. Call Palmer Insurance, you wont be sorry! read more

Always professional. Michael has been doing my taxes for years. Makes it unbelievably easy. Great company great people read more

Palmer Insurance Agency - Palmer's Insurance Agency - Insurance Near Me - Orange, California

I love Palmer!! Been coming here for years and always have great service. Have recommended tons of friends and I would not send them anywhere else. read more

Palmer Insurance Agency - Insurance Near Me - Orange, California

This place is the best...! I've been coming here for about 3 years now and have nothing but good things to say. Service is excellent, rates are low and affordable. I would, and have, recommend them highly. Thank you guy...!!! read more

Palmer Insurance Agency is located on Main, by Jack in the Box. It has convenient parking; easy in and out. I stopped here on a Monday afternoon to get a document notarized. Everything went smoothly. The staff was very accommodating. read more

I just got my taxes done with Michael and I have these things to say: 1.) excellent service. I was in and out in less than 30 minutes. 2.) convenient location. It's on the corner of civic and main in Santa Ana. It's impossible to miss unless you are blind in which case you shouldn't be driving. 3.) great parking 4.) My tax return = like woah. Momma is going on vacay this year! Fantastic find.... For all insurance and tax needs go to Palmer insurance. Hablan espanol tambien!!!! read more

Michael has been doing my taxes for the last three years, and I have no intention of changing that pattern. Here are the reasons he is awesome: 1. I'm a graduate student with all sorts of strange income issues--fellowships, stipends, blabedy blabedy. Every year, my income situation changes, and every year Michael meticulously accounts for my finances. One year, something minor was different on my W-2, and he actually got in contact with someone who works at the UCI Financial division to ask them what it was all about. Conclusion: Michael works hard. 2. I once tried to do my own taxes (as a graduate student), and I thought I was going to owe a ton of money. My roommate referred me to Michael and he helped me account for all sorts of school-related expenses and then got me back $700 or something! Conclusion: Michael knows what he's doing. 3. Maybe this is because I make so little money (actually, I know it is), but every year I pay him no more than $70 for him to do my taxes. Conclusion: Michael's tax services are affordable. 4. Your tax documents come back to you in PDF form!! 5. I just got off the phone with him, and he let me know that he'd be willing to take a second look at my Mr.'s tax documents FOR FREE. Conclusion: Michael's just a nice guy. Oh yeah, and 6. Apparently, they just got certification to do all of the things a DMV does. Are you serious? Do yourself a favor and go see Michael about your taxes soon. It's not a matter of pride--it's just that he spends half his year reading about changes in the tax code, and if you are in any other profession, you can't compete with that. Trust me. It's worth it. read more

I'm gonna keep this short. I found Palmer, and I have never looked back. They where able to offer me the best insurance rate on my Silverado. I went back to file my taxes and I had all my forms filed (including my Uber 1099) for half the price of what H&R Block wanted to charge me. I highly recommend Palmer Insurance & Income Tax to everyone! read more

I work in the insurance industry and met the Palmers because I was their representative for an auto insurance carrier they represent. Over time I learned how the Palmers run their business and was impressed with their honesty and integrity. I no longer am a representative and Palmer is no longer one of my customers as I now work at one of their competitors (I specialize in commercial insurance now). When my friends need insurance for their home or car, I send them to Palmer Insurance knowing they will be taken care. If you need a new insurance agent or your taxes done, go see them. It's where I send my friends and family. read more

Michael Palmer is our CPA and he fantastic!!! Made our 'filing our taxes' super smooth and easy! Thank you Michael and see you next year!! read more

Very nice and helpful people! My girlfriend has been coming here for a really long time. No complaints. Everyone is great to her. They helped her sign up for covered california and she gets her taxes done here every year. They are always very nice. Danilo is great! He is very helpful and always knows his stuff! Over all great place! Keep up the good work! read more

Pretty long wait which was expected but also terrible receptionists who do not go by first come first serve they will file your forms once they are done welcoming people in, I had 2 families get called up before me even though I was waiting about 25mins before both families, Michael Palmer is awesome to go file with but other than him the staff is terrible they talk on their phones and with each other instead of working with the costumes . 3 stars strictly for Michael Palmer . I would give 1 star but he was great to work with , too bad the experience before him was terrible . read more

Palmer Insurance Agency - Insurance Near Me - Orange, California

I have been going to Palmers for about 2 years now and it is always a good experience. They greet you as soon as you walk in, little wait time, and when you sit down with an agent the are prepared and knowledgable. Its a very warm atomosphere and employees are nice and extremely helpful with any questions you may have. My agent is MIchael and I actually look forward to tax time now because I know he takes care of me and leaves me with no stress at all. I am a full-time student so my schedule is not to flexible to come down to the office so he takes the extra time to meet with me when I am available. This company really goes above and beyond to help their customers. I recommended them to a friend and she is returning this year to work with them again, and will continue to use their service, and so will I. Highly highly recommend. read more

Walking in, the office is bright and clean. The staff is friendly and helpful. Michael did our taxes and he is so helpful, friendly, trustworthy, timely and professional. We are so happy to give them our business! read more

Incredible! I walked in, they treated me like family, I left with a smile on my face, and best of all, my rates were the lowest I've EVER had. Even when I have questions, their friendly staff always has the answers I need. I recommend every and anyone to at least get a quote for whatever your insurance needs may be. Honestly, I've never had this good of rates with ANY other insurance agency. I just want to share the good news like others have referred to me. read more

My family and I have been going to Palmers to do our taxes for a very long time now. The customer service here is very friendly and they are always there to help with any questions or concerns you may have. Michael is whom we always go to. He is very knowledgeable, respectful, communicative, reliable, and will be honest and upfront to you. Treats you like family! I will always be a returning customer here. Thank you guys for all that you do! read more

I was in the process of purchasing a coin laundry and needed business insurance. I received a few references but also checked yelp for more options and came across Palmer Insurance. Their reviews looked good so I decided to give them a call. Michael was very friendly and knowledgeable and made you feel at ease. We talked a little over the phone and with in a few mins he had all my questions answered and a quote waiting. The quote actually had more coverage than what the current business owner had and was for less, needless to say he earned my business. read more

Palmer Insurance exceeded my expectations with the courteous and knowledgeable staff. It was my first time having someone help me prepare my taxes and Michael Palmer is your man. He is extremely helpful at explaining everything thoroughly. I couldn't have asked for a better experience read more

Walking into this place and it's obvious this guy has friends and/or family write reviews for him on yelp. I was waiting for an older gentleman who knew his stuff, but instead I get this young kid who asked me 3 questions and came up with my refund amount. I am not a satisfied customer at all. Next year I'll go to a PROFESSIONAL and not someone who relies on friends to make himself look good on yelp! read more

I was a customer for a few years. Everything is great unless you have an issue. Staff made an error and put off on me to correct - once I complained I was treated rudely, hung up on twice and told off. Another issue occurred today where I complained with how outdated their customer correspondence / authorization process is and the same person did same thing and I was hung up on again. Very unprofessional behavior. Thank goodness I cancelled both my auto and home policies with them finally as of today. I never received an apology from the owner which is a sign. I cannot treat my customers this way and expect to retain them. Plus, I'm saving $ with another extremely reputable carrier. How you are treated when there are problems is extremely telling. read more

I've been going to Palmer Insurance for YEARS!!! I wouldn't trust anyone else to do my taxes. Everyone at that office is super friendly and extremely helpful. I would definitely recommend them for all of your tax and insurance needs. read more

Every year during the Holiday Season, the Palmers open their home to a poor little ex-Jewish boy, welcoming him into their large Latin family with open arms. For this, I will be eternally grateful. That said, I don't like to mix business with friendship/2nd families, and insurance is most definitely a business matter. That said, I'm a smart shopper, so when it came time to get new auto insurance I got a ton of rate quotes, and Palmer insurance was the lowest by far. When you combine the lowest rates with the world's nicest family, Palmer Insurance is unstoppable. read more

I've been doing our taxes here for years. Mike is awesome and always does a thorough job. I usually file away the PDF he sends me on Dropbox. Good enough but he would provide a hard copy if you need. He knows the tax law backwards and forwards. Don't be a hero and do it on your own , I used to as well but was missing out on money after switching to Palmer. read more

I have been doing my taxes at the Palmer Insurance Agency for the last 3 years and I am constantly impressed with the level of service, professionalism, and accomodating office and staff. They go out of their way for their customers and they operate a family feel business with the utmost professionalism and dedication. read more

Unfortunately, I had been burned by my previous tax guy and ended up owing a lot of money to the IRS and the state. Because of this traumatizing situation, I was weary of going to just any tax agent. I was referred to Michael Palmer and I am so happy I went with him. He is honest, efficient and provides great care to his customers. I highly recommend Michael to anyone looking for peace of mind. I will never go to anyone else but him. Thanks Michael! read more

I have been going to Palmer Insurance for many years, as have my parents. They are very helpful & friendly. They always do their best to get you the best. That is important. I always feel like they go out of their way for me. read more

One of my coworkers recently referred me to Michael Palmer for auto insurance. Michael was so friendly helping me through the process of purchasing the policy and explaining coverage details. He also helped me save lots of money with INEXPENSIVE premium payments for auto insurance. I will definitely refer anyone who I know to him in future read more

Fantastic place for tax and insurance. You get the know-how of a "big operation" with the customer service and genuine pride in a job well done that comes from a family business - and they are really well priced! You really can't do better than this for tax prep/insurance. read more

Michael at Palmers Insurance got me signed up for Covered California, and I came back to do my tax refund and I am SOOOO HAPPY with my refund and the time he saved in preparing and submitting it for me. I HIGHLY RECOMMEND this company for insurance and tax needs! Thank you Palmers Insurance! :) read more

I'll never go anywhere else to get my taxes done! Super fast and great customer service. Really easy location to find if you haven't been there before. Thanks again Michael! read more

We are out-of-towners, in Orange for the day to take care of business at the county building. We happened into this office, looking for a notary. Jose was knowledgeable, professional, and patient with us. Everyone in the office was friendly. If I was local, I would support this business. read more

Palmer insurance, has been an answer to prayer. I've always been treated with respect and their staff is always willing to do what's necessary to get the customer the best insurance plan possible. They don't just give a quote and expect your business. They are willing to go the extra mile. Palmer insurance will give a courtesy call to remind you if you have a due date coming up, and in this fast paced world full of twists and turns that simple courtesy call has saved me many headaches. If your preferred agent isn't available, the staff is always ready and willing to assist and they are great at following up on any messages. I would recommend Palmer insurance to everyone, whether you live in L.A. or Orange County the Palmer team is kind, professional, and thorough. Special thanks to my agent Michael Palmer, for taking the time to hear my story and find the perfect plan for my situation and needs! read more

I dont go here for the insurance so i can not speak on that aspect of their business but as far as doing your taxes goes its pretty great. I get the best results, advice and returns i have ever received from any other place so ive done them here ever since. read more