My wife and I lived here for 3 yrs before a new job was too far for daily commute, otherwise we'd…read morebe here longer! If you're wanting peace of mind, reliable staff, security, community, and comfort, I highly recommend Del Oro on Broadway Apartments. Alba has been with us from the start, she's always on top of communication answering all of our questions and concerns. Pete and Ruben are the friendliest grounds keepers and always will help with anything. These apartments are very well maintained, professionally cleaned and sanitized before move in and move out. It's very modern and roomy. Should anything need immediate maintenance they have onsite maintenance there 24/7. That also means if someone trips an alarm or something by accident you won't hear it for hours. Its a very nice gated community with surveillance cameras everywhere and on site patrol at night. The heating and a/c are top notch as well as all the other appliances. We rarely ran into issues but if we did it was fixed super fast. The staff have special events every so often for children as well as free pizza or raffles to win things like full thanksgiving meals, etc. Parking is great theres plenty for cars needing charging stations or cover. The amazon package hub and mail are very secure, easy to use. We had two dogs and it was easy to get them to the designated dog pen. Its all kept very clean! There are so many amazing places nearby to eat and the bay is just up the street! If you're nervous to apply like we were because we had a lot going on at the time that sounded complicated to explain, just try! The staff are very understanding and will try to help you succeed. We are very thankful for the chance we had. There really isn't anything negative to report, we loved this apartment and they were always fair never asking for large increases in rent renewals. They also give plenty of advance notice for fire alarm testing, main hallway carpet cleaning, elevator maintenance, and any in unit quick inspections for yearly fire sprinkler upkeep that is just fast in and out look. Again, I highly recommend living here, it was an easy 3 yrs and we were very comfortable here.

Best place to live in the area! I've lived at Del Oro for a…read moreyear now and just renewed my lease :) The front office staff and maintenance team are all exceptional people! They are all very friendly, professional, and hardworking; they have also gone out of their way to help me a few times which was so nice! The grounds are always kept clean, it's secure and quiet. There is also roaming security at night which is a bonus. The apartments are beautiful and it's really nice to be able to enjoy a pool, jacuzzi, gym, and clubhouse. I'm so happy to have chosen Del Oro. Highly recommend!

Dawn D is an excellent property manager. She always friendly, interested in her clients and on top…read moreof request or concerns for her complex. Great job Dawn

Our sink was finally fixed. It took about 3 months from inquiry to completion. A lot of people have…read moremoved out in the recent months which leaves more open spots on the street to park. This place isn't perfect, but it's an alright pitstop. We will most likely stay until we purchase our house next year.

Bianca was the best! She was super sweet and kind! She got me moved in the next day after my…read moreapproval. She has been the kindest even when it came to me getting things done after my move in! Thank you Bianca!!

DO. NOT. MOVE. HERE…read more This place is horrible. The elevator is always broken and has yet to be properly fixed. This place is GHETTTOOOO. The cops are here easily 4 times a week, without fail. The residents are so ill-mannered!! They fight in the hallways, yelling, cursing, threatening, without even being willing to stop or control themselves in front of children. I can't even have my windows open because all I hear is arguing. Cars are always speeding through the complex. I was walking my dog and another resident said "my dog is going to bite you, so go walk that way. I'm warning you" She had a full grown Doberman without a leash in her garage, with the garage wide open. Literally, DO NOT MOVE HERE!!

We have lived at Urbana for three years and Janitzza is one of the main reasons why we have…read morecontinued to renew. She has always taken care of us, is down to earth, and truly cares about her residents. She is hardworking, kind, and understanding.

Fun great place to live at. It's pet friendly. The manger Janitzza is very helpful, polite, and has…read morea great sense of professionalism. Plus fun amenities, example a gym. Definitely a nice place to live at.

Westmont at San Miguel Ranch provided wonderful care for my parents. Even though they had clearly…read morelost their ability to live independently, placing them in an assisted living/memory care facility was an extremely difficult decision. We're so glad that we chose Westmont. My parents enjoyed a clean and welcoming environment, onsite medical care and physical therapy, and programs that promoted mental stimulation and social interaction. Most importantly, Westmont's caregivers treated my parents (as well as my wife and me) like members of their own family. My Mom would regularly tell me about how nice her caregivers were to her. She gave perhaps the best endorsement of all. Whenever we would return from an outing together, as we entered the Westmont parking lot, she would smile and say, "Home sweet home!"

I was recently a guest in the dining room for which my friend had to pay $15. It was lunchtime and…read moreI ordered a grilled cheese sandwich that was supposed to come with bacon and a tomato. It was the grilled cheese sandwich I have ever paid for. No tomato no bacon, wonder bread. They really needed to give me what was advertised.

I have lived her 3 plus years and love it. The grounds are very well kept and always clean and…read morepleasant to look at. The pool is in great shape and never crowded. Even if there are others in it they are always well mannered and not loud or crazy. The general vibe is that it is always quiet. This works great for me as I work from home and need it quiet as I talk to clients 8 hours a day. The main plus here is the management team. They maintain the property very well and if I have any concerns they are always addressed quickly and correctly, not an easy task for an older property. They are also very nice people who are nice to talk to and really make living here enjoyable. I really feel lucky to have found this place when I did!!

A perfectly lovely complex. The grounds are always beautiful. The manager is friendly & attentive…read more She truly makes you feel welcome and at home. When maintenance is necessary, it is done quickly & efficiently. The tenants are respectful and quiet, no loud parties here! They look out for each other & I always felt safe. I spent 4 years there and if I weren't moving out of state I would still be there. The only thing these apartments are missing is air conditioning, but most of the apartments in the area don't have it. If you are lucky enough to rent here, you will love it!

This is such a beautiful complex and fun area to be in! Chase was extremely friendly and helpful…read morethrough the entire process which you don't come across often. I highly recommend renting here!

This used to look beautiful a few years ago. Over the past year or so, the Escaya HOA stopped…read morekeeping up with it in spite of residences asking them to take care of this. So disappointing since this place has a lot of potential. Grass miles long like this also doesn't make this place very pet friendly.

it's so peaceful here... everyone is so nice and helpful too- I recommend ThePinnacle to anyone…read morelooking for a nice place to live.

I moved into Pinnacle at Otay Ranch 5 years and was told the dirty windows would be cleaned…read more(they're disgusting) . They never were. Two maintenance men since then have promised me clean windows and screens. A month ago I complained to the new manager. The people who promised to clean windows no longer work for Essex. She refused to honor their promises. She said if she did my windows she'd have to clean everyone's windows (quoted housing regulations.). She said the people weren't authorized to promise me clean windows. She refused to stand behind her employees promises. I forwarded a complaint to the Better Business Bureau. I've heard nothing from them in regards to my complaint. As an Administrator I have stood behind my employees even when they were wrong and then retrained them so errors were not repeated. Poor Management ! Essex/Pinnacle needs retraining and renter appeasement and satisfaction.

I Love living here in this apartment complex, been here now 5 years. Our manager Lianne is awesome…read moreand amazing, best manager I've ever had. This place is very clean and very kept up anytime I've needed something lianne is quick to have it done and because of her I feel very safe here. I recommend this complex to everyone. The swimming pool and laundry room is always very clean and well kept up as well.

The property is old but well-managed. Have lived here for over 2 years now and rent is affordable…read moreversus the "other" rentals closer in town. AND! In light of the financial hardships the coronavirus is wreaking on most households, the management co has reduced this month's rent by 15% and allowing residents to pay in 2 installments during the month! This shows a lot of heart in helping their residents and keeping people from falling behind. This is an AWESOME gesture and we are so fortunate to have a proactive property.

I've had such a great experience living here! The community is clean, well-maintained, and feels…read morereally safe and welcoming. Maintenance requests are handled quickly, and the amenities are always in great shape. Huge shoutout to Ava for putting on such amazing resident events! She really goes above and beyond to bring everyone together and make it feel like more than just an apartment complex, it truly feels like a community. The events are always thoughtful, fun, and well organized. You can tell she genuinely cares about the residents. I'm so grateful to live somewhere that puts this much effort into creating a positive environment. Highly recommend!

Tonight was "Casino night" at West Park. Thanks to Ava, this night was a hit. I was able to meet my…read moreneighbors and have some fun. Drinks, food and fake gambling go a long way. I hope they do it again!! Thanks Ava! I hope they take all your other ideas!!