Jerry Pope and Team are the absolute finest HVAC company I've had the privilege to contract. Honest…read moreand professional in all respects. JS Pope Heating & Air arrived at my home in Saint Stephen with my new York Split System at approximately 0830 on 24 August 2022 and by 1230 the same day had removed my 6 year old HVAC SYS and impeccably installed the new York System. Four hours from start to finish, a super human tasking that included cleaning up after themselves prior to departing my home. I am really grateful to JS Pope Heating & Air for the outstanding work accomplished in a most timely manner. The entire team was a pleasure to deal with, all were very friendly, honest, most knowledgeable, true professionals. If there is a finer HVAC company, not only in South Carolina but the United States too, it would be very hard to prove to me.

JS Pope just installed a new York split system in our home and I can't say enough good things about…read morethem. Every one of them worked hard, had great customer interaction skills and attitude, knew their products and were conscientious. In a word... integrity. They cleaned up everything afterwards and even helped take away some trash items for me that had nothing to do with their installation. The price was good and we also signed up for their service contract on all 3 of our systems. I highly recommend Mr. Pope and his crew. They will take good care of you like they did for us.

Salesman was a nice guy, but I believe he wasn't trained properly. It appears that 1st Choice…read moreQuality Heating and Air uses inaccurate information to create more expense for homeowners. Their estimates are loaded with equipment not needed or removal of no existant systems. Lastly, the hvac estimate included equipment used for ductless systems, which should have been provided separately with a ductless installation estimate. This appears to be poorly assembled items and expenses meant for customers who lack understanding and knowledge of what constitutes a. HVAC while showing the contractor's lacking knowledge of ductless systems. Lastly, moments after the gentleman left, I got a call from a scheduler asking if I wanted to schedule a visit for 1st quality choice HVAC. Something's amiss.

Rodney McCullough was my technician. He was on time and spotted the problem right off. He explained…read moreeverything and was quick. Needed a new blower had the parts with him. Excellent price

HVAC Installation Review - Myrtle Beach, SC I purchased a…read morenew unit in May of last year after my old unit had clearly seen better days. It was running constantly and often relying on auxiliary power. At the time, my wife had just been diagnosed with heart failure, so it was very important to me to ensure she was comfortable. Our previous unit simply wasn't reliable anymore. The Good: The new unit itself has been excellent. It runs smoothly, efficiently, and our power bill has noticeably decreased. We also opted for the variable-speed fan, which we absolutely love. From a performance standpoint, I couldn't ask for anything better. The Bad: Our experience during the sales process was frustrating. The representative (Mo) arrived quickly and began presenting options. I had previously been told our old unit was undersized for our home, so I specifically asked for a proper evaluation to ensure we were getting the correct size system. Unfortunately, I would describe the sales approach as very similar to a car salesman--lots of reassurance but very little detail. I repeatedly asked for a full cost breakdown (unit, labor, additional components, etc.), but was consistently told, "Don't worry about it, everything is included," without any real transparency. The Ugly: After doing more research and speaking with other companies, I strongly feel that we overpaid--potentially by 30% or more. At our one-year check-up, the unit was running perfectly. However, we were told that our ductwork now needs to be cleaned. This was disappointing, as duct concerns were discussed during the initial consultation and we were assured everything would be addressed. Now it feels like an additional expense that should have been handled or clearly communicated upfront. Final Thoughts: While the equipment itself is excellent, the lack of transparency and follow-through during the sales process was a major concern. My recommendation is to shop around, get multiple quotes, and insist on a detailed breakdown before making a decision. I believe there are other companies out there that can provide the same quality equipment with better honesty and pricing

Mo arrived on time and was very professional. I told him up front what I had to spend on a…read morereplacement unit and He made a few calls and made it happen. I had already did the research and knew where the price should have been . Thanks Mo . the unit was installed the next day. I can get many years of service out of the unit.

Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

Terrific company, very personable and thorough. Robert and Ashley are the best and I highly…read morerecommend this company. Extremely knowledgeable and go out of their way to explain everything and how it works.

Just don't use this company, they do not value you or your time. There is only one technician, so…read moreif he's out then you will have to wait till he gets back.

My daughter who lives in Mt Pleasant bought a townhouse and I was visiting helping to get a few…read morethings worked on. I knew I needed an HVAC company but had zero experience w/ any in the area. I submitted a Yelp query and quickly heard back from Lisa. I explained what I needed and she scheduled an appt to assess and talk estimates. Corey arrived on time and was extremely knowledgeable and helpful. I needed two intake vents replaced, one was a custom size. And I needed 12 "boots" and grates replaced on the vents. I had tried to do this myself and it was just impossible. Corey explained what was needed and we discussed the price. Jump ahead to the work day. I needed to run some errands so I phoned the office to confirm arrival time. Lisa was quick to find out the answer and let me know. Around 10AM, per plan, Maurice and Marquis arrived. The work required hours of being on site and they were quick to get started. To say replacing the vents was difficult would be an understatement but they got it all done. Their work also involved doing a cleaning on the system. I would highly recommend these guys. From Lisa in the office, to Corey who did the estimate, to the Maurice / Marquis the install team. Just a great job ... all attentive, knowledgeable, and professional.

If you are looking for honest, dependable, and top-quality work, I highly recommend Bill with…read moreBakers Heating, Plumbing & HVAC. Bill went above and beyond from start to finish. He was professional, knowledgeable, respectful, and took the time to explain everything clearly. His electrical work was done perfectly, safely, and efficiently, and you can truly tell he takes pride in what he does. Finding trustworthy contractors these days can be difficult, but Bill exceeded every expectation. He showed up when promised, worked hard, paid attention to detail, and treated the project like it was his own. The quality of work was outstanding, and everything was completed neatly and professionally. We are beyond thankful for his help and highly recommend Bill and the team at Bakers Heating, Plumbing & HVAC to anyone needing electrical, HVAC, or plumbing work done. Great people, great service, and excellent workmanship! We cannot say enough great things about Bill with Bakers Heating, Plumbing & HVAC. Bill completely wired our entire new rescue facility from start to finish, and the quality of his work was absolutely outstanding. He installed our panel box, wired the entire building, installed all of our interior and exterior lighting, ceiling fans, receptacles, and made sure everything was done safely, professionally, and correctly. From the very beginning, Bill was dependable, hardworking, knowledgeable, and incredibly easy to work with. He paid attention to every detail and took pride in his work like it was his own building. Our facility is a huge project, and thanks to Bill, we are one step closer to being able to help more animals safely and efficiently. Services Electrical wiring installation, Light fixture installation, Electrical panel replacement or upgrading, Electrical outlet & switch installation

Baker's Residential Experts were extremely helpful while I was troubleshooting and electrical…read morebreaker tripping on my swim-spa. Bill made an inspection of the electrical panel and spa motor to determine the breaker was being used as an on-off switch, by tenants rather than the spa control switch. Great value for the thorough inspections.

Hired this company to install a new hvac system. A little over 2 years later the system doesn't…read moreblow cold air out and can't reach this company on the phone. All number says is the person you are trying to reach is not taking phone calls at this time. Try your call again later.

From the owner: HVAC System Change outs, New installs, System Repair, Home Service Plans, Multifamily Commercial.read more