Look at the reviews. All over 4 years old! Do yourselves a favor and avoid this company. I'm tired…read moreof getting overcharged and hit with costs that are hidden, exaggerated, and not legitimate! The plumber replaced a gas line. He then sat in his truck for well over an hour claiming he had to wait for the gas company to come out to ensure there wasn't a leak. Dominion Gas indicated they wouldn't be able to turn the gas on until the following morning! It took the fellow no more than 1.5 hours to install an above ground level gas line. Yet, I was billed for 4 hours of work at $125.00 per hour!! Even if I agreed to pay for the 1 hour plus he sat in his truck the cost should still have been significantly less! I verified with the Dominian Gas Company that there was no need to remain until they came out since the gas was off and they and only they could turn the gas back on the following morning! This isn't about the money! Not at all! We are talking about the disgust myself and folks like me have to endure when hiring people to fix things only to receive a bill that is inflated and then lied to when it is questioned. I'm hoping this only happened to me and others weren't subjected to this type of nonsense. I'm so angry about this that I've done my homework, and should appear in small claims court to argue my case. As I said, the actual parts and labor associated with this gas line repair appear to be legitimate and this $564.00 ($500.00 at $125.00 per hour for a seriously inflated service charge of 4 hours will be paid without delay. I don't have the time nor the energy to argue what I believe is absolute thievery of a consumer. Some will think this is a bit "petty". Maybe so; however, it's simply a matter of principle. Be certain you're paying for a service received that is fair, honest and legitimate.

Great customer service! Called on a Sunday and they walked me thru some ideas. Hoping to have them…read morereplace hot water heater the next day and will update my review!

They replaced my hot water heater. They called when they were on the way. They arrived within about…read more2 hours of me calling. The men were great and gave us good information.

Extremely disappointing- and frankly, a scam. I signed up for a year of maintenance which was to…read moreinclude replacing in-home air filters. I was shown pictures of the inspection and have a good grasp of home repairs, so I asked to be shown the suggested issues and the person from Four Star suddenly said oh, no big deal. Just so you know. Then when I asked about if he was going to replace the filters, he said he didn't have any and he only changes his when he remembers. And they "looked clean anyway." I'm attaching pictures to prove what a scam this company, or at least its employees, are. I then had to buy filters myself and replace them, giving less than zero value to their maintenance plan. I will be choosing a competitor from now on. I wouldn't let them change a light bulb.

I have had multiple issues at my townhome and have always found James Plumbing to be dependable,…read moreconscientious, and thorough. And always at a fair price.

The pricing is very high. They sent out 2 people for a one-person job, charging me double. Even…read moreafter I sent a picture ahead of time, they charged me for the time it took two people to travel to the shop and back to pick up the supplies. The front office and plumbers were very friendly, and when I mentioned the extra cost, they knocked $50 off the bill. This is unfortunate because I have used them for multiple jobs in the past, all of which have been good.

it was not an emergency and they where at the house in a few hours. Ryan was courteous and…read moreinformative. I was charged a simple service fee and a quote for some duct work which I will do with themnsoon enough.

Baker's Residential Experts were extremely helpful while I was troubleshooting and electrical…read morebreaker tripping on my swim-spa. Bill made an inspection of the electrical panel and spa motor to determine the breaker was being used as an on-off switch, by tenants rather than the spa control switch. Great value for the thorough inspections.

Best around for professional a/c service . Same day service if you have an emergency.read more

Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

Good job! Good prices! Great service! Prompt and went right to work! Fixed everything!read more

Although the service was fantastic, their pricing was ridiculous…read more Charged us $639 for a $75 part. Took him 15 minutes to do the install.

Just had my hot water heater replaced. Marco and Kevin were amazing. Right on time, very…read moreknowledgeable, extremely professional and they did a thorough, great job. I couldn't be happier! Well done, guys!

Received a text message from Emily to call and schedule maintenance visit we had already paid for…read more When calling they could not locate the credit Emily was referring to. Donna in the office was less than helpful basically saying they did not call or text. I think they may need more organizational skills in the front t office. Be cautious when dealing with them.

Luke, The Duke of Plumbing, is a great company! Luke was very responsive and accommodating and…read morehandled my plumbing problem with ease. He was able to not only identify the issue, make the repair, but he also gave me tips for future care and avoidance of the same problem. He is kind and respectful, and cost effective. I HIGHLY recommend him for all of your plumbing needs..

We have used the duke's plumbing service since 2022. The owner has always provided quality work,…read morecustomer service, and in general is a great person. Highly recommended, great value and peace of mind.