After 3 years of rapidly progressing Alzheimer's disease and clinging to every thread of her independence, it was finally agreed that my mother may indeed be ready for assisted living.
After extensive research, we found the "perfect" place. At The Palms at Siena on Horizon Ridge, we were courted by all the fluff and service of a retirement resort. They assured me that the new addition of the "transition" unit was the ideal answer. For my mom. They readily agreed to accept her 17 lb rescue dog, without whom she would not want to live. No problem.....
They also lured us into a 2 bedroom apartment, noting that she might get a roommate much later down the line.
Exactly 8 days later, I received a phone call notifying me that she had to move her furniture over to one side of the space. They were going to build a pony wall and that the dog was a problem.
According to the contract I signed,
"The resident has the right to be informed in writing, of any changes at least 30 days before the change.
The resident also has the right to live in an environment that promotes and supports each resident's dignity, independence, self-determination, privacy and choice.
The resident has the right to be treated with consideration and respect."
REALLY???????
How much respect and dignity is the resident receiving by being made to circum to yet another huge life change, before she has even had a chance to adapt to her new surroundings.
PS, to rent an apartment or house anywhere that accepts pets, the tenant is required to at least show a photo of the pet. The Palms was in such a hurry to close the deal and have the contract and money upfront, they completely neglected to do their job properly.
Within the week we moved her out and had to subject her to yet another change.
Shame on The Palms at Siena and their mission statement!
"Our mission is to RESPECT and GENUINELY CARE for each of our residents in such a way that allows them to SAFELY maintain appropriate control, choice and independence and enjoy the uniqueness of their lives read more