Good place for a flame grilled burger and fries, both of which are quite tasty. They also have hotdogs and a chicken sandwich, plus some shakes. It's a pretty small menu, which is why they can serve food so quickly. I think it took longer for us to order than to get the food. Drinks are very reasonably priced at $1.29, while burgers are $4-5 each and a large fry will run you $3.50. No combo meals, everything is priced individually. Expect to pay about $8-10 per person. They have no inside area or seating (drive thru only), but do have a few parking spots where you can eat in your car. Sometimes the drive thru line backs up into the road, but the line moves quick. Definitely a burger spot I'll visit again! read more

Pal's Sudden Service - Large fries - New American Near Me - Morristown, Tennessee

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I LOVE PAL's. We discovered it a few years ago by accident when we were visiting, and now we have to come back every time! I've never had a complaint. Always very fast, and the service is always top notch. Hand's down the best burgers, fries, and tea! No burger compares to the one you'll get here! read more

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Great fast food on the cheap Cheeseburger simple and great Chili dog simple and great No annoying speaker drive thru Human being takes order then a quick pay and short drive to pickup Should franchise read more

I was the first customer at pals that morning. I haven't ate there in probably 6 months. Because( I used to work there) so I know it's clean. I was the very first customer like I said so I know what it takes to open a restaurant of that magnitude and I ordered a bacon biscuit with well done bacon and a tomato. I had to wait for just a few minutes but they came up with a grade A biscuit, everything I asked for. And we're super nice while I was waiting read more

What a fun and pleasant surprise! I solely chose this place based on the wacky name. But the place is cute, service is done quickly and with a smile and the food was legitimately good! Better than most fast food in general. I got pal burger. It was HUGE. The Frenchie fries were good. (Used to have a cat named Frenchie whom we called "Frenchie fries" so I found this endearing) My son loved his plain toasted cheese and my husbands jr burger was good too. We will seek this place out in the future. Might be better than Krystal. read more

Pal's Sudden Service - The design work at this place is cute. - New American Near Me - Morristown, Tennessee

They really are fast service food chain, the difference is however, in all the years we've eaten there, they have NEVER gotten my order WRONG!! I can't say that about ANY other restaurant at all!! read more

Fast Accurate Tasty Well priced There isn't a single location of this regional favorite that has not embodied each of these descriptors. Absolutely must try the plain double peachy iced tea for a low sugar treat! read more

We stopped by Pal's while driving through Northeastern Tennessee. Cool looking building. We wanted to get out to take pictures next to the life size burger but there were too many cars in line. We didn't have to wait long for our order. Service was fast. The food was cheap and delicious! read more

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I honestly haven't tried much from here except for the burgers and milkshakes. I have no problem with the burgers, but I also wouldn't necessarily suggest them but as far as the milkshakes, it seems they take the vanilla shake and add syrup with many times the syrup being overwhelming, so would not really suggest. read more

The service is quite fast I've got to give them that. This is an East Tennessee cult favorite, but I've never really gotten the hype. The fries are seasoned if you're into that and the burgers and giant. I order the junior burger which is a more normal size for a fast food restaurant. The chocolate milkshake is the most special part in my opinion. Don't get me wrong, it's good, but not worth the drive from Knoxville in my opinion. read more

Love Pals. Very fast service and the food is great. By far the best of the fast food places around. I could eat breakfast lunch and dinner there very often. One of the few places that still has a country ham biscuit. The cheddar rounds are awesome. That's normally my breakfast. The burgers and fries are really good. The seasoning they use is great. The ham sandwich is probably the best I have had. They just have great food plain and simple and always very friendly and polite. read more

How on gods green earth is this place not backed up onto the highway?! Great service that's how. This joint had me in and out under 2 minutes with one of " the best" and I mean " the best " burgers Iv ever had. I got a double for 4$. Can't beat it. Go here. if you regret going here, chances are your the problem. read more

Pal's Sudden Service - Front drive through. Drive through team kicking ass and taking orders - New American Near Me - Morristown, Tennessee

Pal's is fantastic for breakfast with my favorite biscuits and gravy of any fast food place. I also love their peach tea or regular tea with lemon. They're massive in size. The best thing about Pal's breakfast is their cheddar rounds. There is no dining room in this location or most other locations. I also recommended their chili cheese dogs. read more

Pal's Sudden Service - Restaurant drive-thru - New American Near Me - Morristown, Tennessee

Pal's is my go-to stop for burgers and hot dogs when I am visiting Mo-town. Can't get enough of those Big Pals!

One of the cleanest places in town. I have never had an issue with Pals. When you go here you can always expect hot and fresh food. Their milkshakes are some of the best in town A+ read more

Johnny on the spot pretty much everyday. Not expensive and like most things on the menu. Get the burger and the gravy biscuit a lot. Also, cheddar rounds are bomb. read more

since covid -19 most of the restraunts around here suck. but I never thought pals would. The last couple of times I've stopped the food was not that hot and the burgers were slopped together. mayo dripping off the buns. I have noticed if I stop around noon the food is great but if I stop between 5pm till close the food gets colder read more

Food quality and service is always top notch. Always recommend to anyone who has never been. Prices is on par with other food options like this read more

Love this place. You can get in and out as quickly as the car ahead of you. Great way to do business. Place order at first window and pay/pickup around the building. Great food. Great service - Consistently! read more

Great tea both unsweetened and peach tea. Great cheddar rounds. Burger a little greasy

I'm convinced I'll never find another fast-food restaurant that provides service as quickly as Pal's. I can't recall a single time of ever having to deal with a rude employee or having my order wrong. The food is always hot, fresh, and the taste--oh my god! Eating at Pal's tastes less like fast food and more like a dine-in experience. If you're looking for excellent fast food at a fair price, Pal's is where you need to be. When I drive by this restaurant, it's almost always busy but don't let that deter you from stopping there--they're quick to take orders and get you through the line, so you won't have to wait long. read more

I. Love. Pal's. When I lived in Washington state for a year, I literally had dreams about eating at Pal's again, and while also kind of sad (really, that's what I dream about?), it points to the ultimate truth, which is that Pal's is awesome. The service at any Pal's is fast, and I mean fast. Even when the line is backed up, I usually don't have time to get my cash ready before I'm suddenly up at the pay window. The staff is very friendly, and the inside is spotlessly clean, from all accounts I've been given. Second: The price. Pal's is cheap, for what you get. I can get a full meal here for under five dollars, and be full by the end, which is rare these days. Third: The food. Lawdy, lawdy, the food. Sure, it isn't healthy (the sheen of lovely grease and twinkle of seasoning salt says otherwise), but who cares? Their Frenchie Fries are flat-out addictive, their burgers are glorious, and even the hot dogs are tasty. Their chicken option, the Big Chicken, is a nice change of pace if you're sick of burgers, with its deli-style cut meat, mustard sauce, and cheese. I've also heard that their cheddar rounds are glorious, but I have yet to try them. Last, but not least: The tea. The sheer size, and price of their iced teas (peachy, razzleberry, and regular, I believe) make them a winner, not to mention the taste. They come in a ridiculously sized Styrofoam cup (that environment thing is on its own, apparently), and cost around 75 cents, if I recall correctly. If you see a Pal's restaurant, no matter where you're at, you can bet that it's good. read more

Consistent, clean and insanely fast service. Not a lot more to say other than maybe having better than average fries and shakes.

I can feel my arteries clogging as I write this. Pals has awesome french fries. That would be my reason for going here. Why are they good? Because they're always fresh and hot. They sprinkle them with seasoning salt, which also helps make them extra tasty. For a drive through, fast food joint, this place is quite good. It's also extremely clean inside from what I hear. My only complaint is that I don't eat beef and that's the majority of the menu. There is one chicken option, but it's just deli meat and nothing special and I don't like the cheese that comes on it. The menu is very limited. Their milkshakes are good though, and I come here just for fries and milkshakes. If you like burgers, I hear they are good, but I can't say from first hand experience. read more

I work on Morris Boulevard and usually stop in at Pal's at least once a week. Their burgers, fries, and hot dogs can't be beat. The burgers are always hot and fresh, the cheese melted just right and their fries have seasoning salt on them for that special flavor. It is a drive thru only but you can park and eat in your car. Great food!! If you are a cheeseburger lover, you are definitely going to want to check them out. Oh--one last thing. Pal's is one of the friendliest places in town. I can honestly say I have NEVER been treated rudely or had an order messed up there. read more

Everything they have although a limited variety is good. It is quick and the service is excellent

"The best fast food burger...ever" There are only 4 of these mythical restaurants in the world and they are all located in East Tennessee. This on in Morristown is closest to Knoxville and I have driven the 1.5 hours roun trip just to get a Big Pal with Cheese. These burgers are remarkable; a absolute must try if you notice the giant burger and fries on the side of the building. Pal's is the only fast food chain to win the Presidential Seal of Excellence: that good! The big pal with cheese combined with their devilishly seasoned french fries and a peach sweet tea will send you to a high cholesterol nirvana. I've heard that the average drive thru time is 56 seconds at Pal's, thus the "sudden service". Even if you're a vegan, you owe it to yourself to try one of these burgers before you die. read more

How is it possible to not give this a 12 out of10? Give us cheddar rounds all day!!!! read more

LIke everyone says, if you've never been to Pal's you have to eat there. The Peachy T, peachy sweet iced tea, is essential. The chipped ham sandwich is a must as well. They use seasoning salt on their fries taking them from pretty standard to pretty tasty. :) When I lived in the area, we used to always get Pals food then go on a picnic. read more

Simple menu amazing food and friendly people. What more can you ask for. We are extremely lucky to have Pals nearby. Husband loves the cheddar rounds for breakfast. But my fav is the jr burger frenchie fries and tea. Just the right amount of food. Don't let alone keep you from stopping. The service is fast. Oh and don't forget a shake. They are the best around!!! read more

Cheddar potatoes for breakfast are a must. Add Chili to your burger for extra flavor. Shakes are solid. Fries are money. The service is so frickin' nice it's scary. read more

Pal's Sudden Service - The outside of Pals. - New American Near Me - Morristown, Tennessee

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Fast friendly service and good food . Clean place and order is never wrong. Love the cheese rounds for breakfast ,the big chicken and fries are my go to meal for lunch or supper, pals never disappoints read more

What can I say, I love Pal's. Discovered it through my ex and hadn't had it in 10 years but here I am in North East Tennessee and that big chicken sandwich and sweet tea are exactly the same and amazing! That's sweet tea, not sweetened, it can stand on its own if you poured it out but wow its good! read more

Good Food, Only thing I think they over charge on their hot dog, Because they charge the same price with out the weenie I am ok with 1.99 with everything But without the weenie and charge 1.99 that not rite. read more

If you've never been to Pal's you have to got to eat here. It's a drive through only restaurant but they have spaces for you eat in your car. The Big Pal has to be the best hamburger I've ever eaten and the fries ain't bad either. The sweet tea is great and the chipped ham sandwich is like nothing you've ever eaten before. I'd rather eat here than at any "fast food" drive through anywhere. If they had tables to eat at inside this place could have restaurants all over the world. WOW! read more

I will drive an hour north from Maryviile to Morristown for a Big Pal with cheese, Frenchy Fries, and a peachy tea. You should try them, too. read more

Traveling home from Gatlinburg I remembered we had to stop at Pals. I've only had it once before and knew this would be our only opportunity for awhile. I convinced my husband the 40 min detour would be worth it and I was right! The burgers are great! Juicy and flavorful. Even the plain burger was given high marks which for a fast food place is saying something. The frenchie frys were great and how can you not smile when you say or you hear someone say frenchie fry! Overall the four of us loved it with no complaints. We will definitely be sure to take the detour again during our travels. read more

No indoor seating but an incredibly quick drive through. They have it down to a science. Best fast food fries ever.

I came here from the rave reviews, usually sit down at fast food rather than drive thru. It happens that being on the S. side of AJ Hwy and drivers being on the left that it nicely places you on the shady side to pay and collect. Had a Jr. burger w/cheese, it has real tomato and onion and is a good sized sandwich, maybe about the size of a Whopper, so if you normally eat one that size then the Big Pal might be too much. Had a few fries when they were hot and crisp but after they got passed through the back seat they were nothing special. Shake was a typical machine blender product, OK for the price but nothing unique. read more

The worst Pals burger i have had. I honestly think corporate has sold out for cheaper ingredients!