'Houston, we no longer have a problem!'…read more Kudos to the new & improved Service Mgr., Houston. His high, efficient customer focused energy is unparalleled. Quickly/professionally his team performed my oil chg as requested. But it didn't stop there. A first. He actually knew how to retrieve my dirty cabin filer behind my Buick Enclave glovebox. What? NEVER seen anyone do this before. Filter was almost black. Easy for me to approve replacing. He did this procedure himself so fast I was highly impressed. He also showed me on his computer screen that yes, Buick recommended synthetic oil in my 2011. Who knew?! I HIGHLY recommend Houston, Tyler, Tyler, Josue' and team. Valvoline: keep these guys happy & at this location. Your business will grow by solid word-of-mouth testimonies. They're a nice upgrade & represent the brand. Well worth the time & cost. Will be referring folks you can be sure!

Excellent service every single time I come here! Came in today for an oil change and the staff were…read moreimmediately friendly and helpful! I asked them a few questions about my cabin air filter and they were super helpful in giving me tips and advice on what I should do. The staff were super accommodating towards me during my oil change and even gave me a nice little discount to further add towards their hospitality! They always take care of me here and is exactly why I keep coming back, if you live near Whitehouse and don't feel like making the drive to Tyler this is definitely the spot to go!

We have used this nearby location for quick oil changes, super fast state inspections and even some…read morebasic vehicle repairs. The Grease Monkey crew is always prompt and courteous and Steve in particular has gone above and beyond for us. A little foul language doesn't bother me in the least but if that has you completely frazzled, then perhaps this isn't the place for you. I value fair, fast and reliable service and I have always received it here over the last several years no matter what we needed. Great job to all!

June 26,2025 Oil change on MB ML350. Asked for 5w40 Mobil 1. Was told that's for diesels. Showed…read moreemp my oil change ticket for it at MB Dealership & he said ok. After the pit had drained my oil & changed the oil filter he started putting in Duramax 0w40. Asked about that he said it's the same. I was screwed! He brought the ticket & I gave him $25GMonkey coupon they mailed to me & my CC. He came back & said he couldn't change the ticket to use the coupon & use it next time. Asked for Mgr he said he'd have to call one. 10min later can't get Mgr & just use the coupon next time. THERE WON'T BE A NEXT TIME for this BAIT & SWITCH operation. I don't know what state agency regulates this type of operation but I will find out.

I went with my boyfriend to get an oil change for his car. This is my go to for oil changes. The…read morecustomer service is consistent with every location I have been to. The prices don't compare to others. Justin & Ruben did an excellent job. We were in and out so fast. They checked everything for us. They take coupons and they even gave us one when we went. Valvoline is always my go to and they never fail to deliver a great experience. I have moved a lot and every Valvoline I have visited has been the same friendly experience as the last one. I highly recommend going to them.

I would not recommend this location at all. They said I needed new wiper blades when I had my car…read moreinspected. I agreed to the blades, which are worse than the blades in use when they tried to fail my car on the inspection. I have complained to a "manager" and have contacted them via email through their corporate office. They did refund one blade but will not actually provide anyone for me to speak to. And they are refusing to refund the second blade that is leaving streaks on my glass. I was using them for both my company car and my personal car. For the company car, they tried to talk me in wiper blades as well, which were not even needed! The guy told me just to take them and use them on my own car. I call that theft and will not participate in that behavior. I do not recommend them at all since you cannot get them to back up their own inferior products. As it is now, I have to pay for a wiper blade that is brand new and leaves streaks on my windshield, AND purchase two more blades that will actually fit my windshield and work to clean my windshield. This is extremely poor customer service since they will not even back up their own products!

When watching, the "cord" to fill wiper fluid didn't reach, so he put it back and skipped it. Alex…read moreshould have called in. No energy. Asked us if our tire pressure was okay while he was standing at the computer. We said we didn't know. He had someone else check it. Checked from left and no others . I've never seen them use a plastic, empty, obviously used drinking water bottle to catch oil filter drippings under the hood. Never told us battery life. Alex needs to stay off the cell phone. I guess he's thirsty drinking a red bill while working. I've never seen anyone unprofessional at this location until today. 10/18/25 11:13 am

Great fast service, on top of everything and fast. Everyone went up and beyond and I highly…read morerecommend.

Great service any very knowledgeable on all aspects of every vehicle. They are reasonable and very…read moreefficient. Thanks Mr Darwin!

From the owner: If you're looking for an experienced team of professionals to handle your automotive repairs, then…read morelook no further than the team at Whitehouse Garage of Whitehouse, TX. Our shop is family-owned and services all make and model vehicles. Call us today for more information or to schedule an appointment for service!

Been here for two hours , people are super nice ( even in the Texas heat ) they just need hire a…read morefew more people to work here.

Kwik Kar on South Broadway in Tyler, Texas offered an oil change for $32.99. I called them on the…read morephone and they confirmed it was "starting at $32.99" I dropped off my Toyota Camry and asked them to use Castrol.10W30. I told the tech that wrote my service order that I did not want any filters or other extra fluids, no other service. There was no mention of an upc-harge for the Castrol. When I returned 90 minutes later they charged me $48.13. (45% more) The lady cashier tried to tell me it took more than 5 quarts, which it does not. Then she retrieved the technician and he said I did not ask for the basic service, which was incorrect. Do not go to Kwik Kar unless you have a lot more money than they advertize. They will not treat you properly.

Took a nail out of my husbands tire and patched him up. Fast and kind! We will go back when we…read moreneed new tires.

Went in to get an alignment and they wanted to charge for a repair. I just got my car from my…read moremechanic who just fixed my car. This place is very dishonest and not worth wasting your money at.

I was driving through East Texas on a Friday afternoon when my Durango began to overheat. I live in…read morethe Dallas metropolitan area and did not know of any auto repair shops in the Tyler area. I found reviews on Yelp for Engines Express and they were all very good. I called the shop and they were very knowledgeable and professional and I felt comfortable with them. I managed to get my vehicle to them just before they closed for the weekend. They called me early in the day on Monday after troubleshooting and gave me their findings. We agree to a course of action. They ordered the parts and completed the repairs Tuesday morning. I am very pleased with Engines Express. If you are looking for an automotive repair service in East Texas, I highly recommend Engines Express.

I did not even get a chance to utilize their services (YET), but I appreciate the transparency over…read morethe phone when I called to schedule an appointment. I had a warranty job, which you cannot schedule and need to drop off. The young lady over the phone told me that they wouldn't be able to even look at it for a few days and even then, sometimes the warranty negotiations take a long time (out of their control).